Service Desk Engineer
west london, south east england, united kingdom
Focus IT Recruitment
queue, ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication is maintained. Resolution of calls ranging from simple password resets to complex server queries. You will be an experienced Support Engineer with 5 or more years' commercial experience with excellent knowledge of Windows, Networking and some Mac exposure. Typical skills required are … Server 2003/2008/2012, MAC OSX , Exchange 2007/2010, Active Directory, Networking Protocols and Microsoft Operating Systems. You are required to have strong commercial knowledge of Windows Server Maintenance, upgrades and Installations. You will ideally have any certs or working towards CompTIA, MCP, MCA, MTA, MCSA, MCSE, CCENT, CCT More ❯
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