2 of 2 Facilities Management Jobs in Marlow

seeking an experienced Helpdesk Administrator to join a busy Service Operations team within a growing facilities management and technical services business. This is a fast-paced role supporting the delivery of planned and reactive maintenance services across a portfolio of commercial and retail clients. The successful candidate … ensuring jobs are progressed efficiently from initial instruction through to completion. This role would suit someone with previous experience within a Helpdesk, Service Desk, Facilities Management or Maintenance environment who is comfortable managing multiple priorities and providing excellent customer service. Key Responsibilities Act as the first point ...

maintenance jobs. Manage and resolve client queries in a timely manner. Escalate issues where necessary to ensure service levels are maintained. Job & Workflow Management Manage work orders and service management systems. Monitor job progress from instruction through to completion. Track engineer attendance, updates, reports, and outstanding … detail. Confidence communicating with engineers, clients, subcontractors, and internal stakeholders. Good IT and systems experience. Desirable Experience Previous experience within a Helpdesk, Service Desk, Facilities Management, or Maintenance environment. Knowledge of hard services, building services, HVAC, electrical, mechanical, fire, or fabric maintenance. Experience supporting large multi-site ...