1 of 1 Facilities Management Jobs in North London

their site in Enfield. They are seeking someone that can provide first-line helpdesk support to and provide the first point of contact for a variety of estates and facilities management requirements and administration. The role will involve processing of reactive and planned estates and facilities work orders and assigning them to the relevant on-site … estate and facilities team/contractor(s) through an effective triage process in line with agreed Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), PO/order raising, updating of RAMS and total end to end maintenance and estates resolution using the Planon software. Duties/overview include Helpdesk Management Oversee the shared Helpdesk inbox, ensuring … monitor permits to work, including hot works, working at height, and general permits, ensuring compliance with safety regulations. Performance Monitoring & Reporting Monitor workload distribution across site-based estates and facilities teams to ensure efficiency and avoid overloading. Run weekly reports to assess team performance and conversion rates, escalating issues where necessary. Produce trend analysis and performance reports to support More ❯