2 of 2 Fault Analysis Jobs in Manchester

colleagues in relation to products and services provided by the organisation. The Support Engineer will also ensure that client solutions maintain operational continuity through fault analysis and by conducting proactive monitoring activities in line with organisational and contractual service level agreements. Main Duties & Responsibilities Work with the equipment … setup and switch security configurations. Take incoming support calls and emails, log new tickets and update customers verbally and through email. Responsible for live fault finding with customers. Work through the support queue and pick up any new cases. Responsible for closing tickets within customer SLA. Escalate with senior More ❯

CD pipeline) or Manual change. Engineers are required to facilitate and support continual engineering/operational demands and requirements, supporting Leads during incident management, fault analysis, diagnostics and remediation. Alongside project activity, Engineers will support the technical and communication interface between Leads, Architects, and project stakeholders across the More ❯