Fault Management Jobs in London

3 of 3 Fault Management Jobs in London

Carrier Relations Manager - Infrastructure UK, Ireland

East London, London, United Kingdom
Hybrid / WFH Options
Colt Technology Services UK
world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Job Summary Reporting to the Director of the Infrastructure Management team, this role involves managing a broad portfolio of infrastructure providers within the EMEA region. The senior CRM Infrastructures is responsible for identifying, qualifying … space and power acquisitions Project managing the bidding process for network expansion projects. Identifying, project managing, and delivering cost saving opportunities. Contract and cost management during lifecycle of acquisitions Managing costs during the life cycle of dark fibre, co-location space and power through negotiating revised costs at breakpoints … in contracts or as contracts terms expire. Collaborate cross functionally to identify further cost optimisation opportunities. Effective management of assigned contract estate and full understanding of ongoing cost liabilities Escalations - Deal with thematic escalations for service delivery, fault management and payments. Invoice & Inventory Validation Supporting the Accounts More ❯
Employment Type: Permanent, Work From Home
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Service Manager

London Area, United Kingdom
AUTEL Energy - Europe
talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical … Collaborate with the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows. Act as a coordination and technical interface in … major service issues, ensuring efficient problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams More ❯
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Service Manager

london, south east england, United Kingdom
AUTEL Energy - Europe
talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical … Collaborate with the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows. Act as a coordination and technical interface in … major service issues, ensuring efficient problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams More ❯
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