1 to 25 of 34 Fault Management Jobs in the UK excluding London

Project Managers, clients and globally dispersed team members to lead technical design and deliver projects from initial concept through to client handover. Willingness to perform physical installations, testing and fault diagnosis is mandatory as is comprehensive project documentation. Duties And Responsibilities Lead engineering project scopes for Project Managers and Service Delivery Managers Engage with stakeholders across multiple levels to … ensure seamless communication and collaboration Time and Task Activity management Change management including creation of CRQ's Design, write and update system documentation, network diagrams, field acceptance testing Installation and configuration of network infrastructure at local and remote locations Expertise in troubleshooting and analyzing diverse network architectures Proficient in monitoring and diagnosing performance issues Knowledge of networking communication … ability to troubleshoot issues Advanced knowledge of network operating systems including Cisco and Aruba Hands-on technical experience in FortiGate, Cisco, Palo Alto, Aruba, and Versa Firewalls specializing in fault management and diagnosis Maintain network lab and reconfigure as needed for project testing Sound knowledge of Process Control Networks (PCN) and Cyber vulnerabilities and attacks Lead continued networking More ❯

policies. Constantly collaborate with stakeholders and delivery teams supporting them to maintain and operate the environment. Ensuring adherence to the SDLC processes and other company prescribed engineering and release management practices. Apply AGILE methodologies to engineering deliverables. Maintain/create documentation for automation processes and tools. Required skills : Must-Have: Design, configuring and maintain Zenoss for virtual desktop solutions … on an enterprise scale knowledge of large-scale applications, network architectures, micro-service architecture, monitoring and fault management troubleshooting and problem-solving skills Python programming experience Excellent communication skills Nice to Have skills : Experience managing Microsoft platforms (WMI and WinRM, Active Directory, Exchange, Lync, IIS, SQL Server) Strong multitasking skills Proficiency in networking technologies, configurations, and concepts Disclaimer … is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically More ❯

work is carried out to the required standard on that shift. You will act as the escalation point for NOC engineers and as the prime contact for stakeholders, including fault management, escalations and planned maintenance, during the shift. The shift lead will safeguard continuity between shifts by ensuring that the Engineers on their shift are adhering to agreed … processes, such as updating tickets and completing shift handover documents. You will lead the team, performing leadership activities such as one to one’s, six month reviews, performance management, return to work meetings, development assistance and various other people organisation related activities. The salary for the role is between £38,000 £44,000 +15% shift allowance. 3. Key Responsibilities … and timely 1-1s and 6-month reviews. Part of a 24x7x365 shift rotation. Ensure start of shift checks & end of shift handovers have been completed. Lead the management of major incidents within Zen’s network and infrastructure affecting our customer base, allocating work to NOC Engineers on your shift, ensuring that comms with relevant stakeholders are completed More ❯

policies. Constantly collaborate with stakeholders and delivery teams supporting them to maintain and operate the environment. Ensuring adherence to the SDLC processes and other company prescribed engineering and release management practices. Apply AGILE methodologies to engineering deliverables. Maintain/create documentation for automation processes and tools. Required skills : Must-Have: Design, configuring and maintain Zenoss for virtual desktop solutions … on an enterprise scale knowledge of large-scale applications, network architectures, micro-service architecture, monitoring and fault management troubleshooting and problem-solving skills Python programming experience Nice to Have skills : Experience managing Microsoft platforms (WMI and WinRM, Active Directory, Exchange, Lync, IIS, SQL Server) Proficiency in networking technologies, configurations, and concepts Please note that if you are NOT More ❯

call rota with the occasional meetings in Warwickshire. What will you be doing? Youll have the ability to act as the on-site technical expert Youll be operationally Monitoring & Management of Voice/Data network and associated systems. Youll be providing 2nd line support to resolve faults and carry out changes on the networks. Youll be providing technical and … fault management capabilities, 2nd/3rd line support to resolve and assist in resolving network issues. Youll be be a part of a 2nd/3rdLine Technical Support & Delivery team focused on complex technical delivery activities supporting specific areas of Customer Services. Other duties will be Complex delivery in line with customer SLAs Active participation in the customers … governance cycles Accurate resource planning and forecasting Complex incident management (Technology and Solution based). Root Cause analysis for major incidents and escalated faults. What youll bring Youll bring knowledge and experience of LAN/WAN and Wireless LAN concepts, equipment (Cisco), including TCP/IP, MPLS, QoS, VLANs, Cisco Call Manager. Knowledge of security best practices. Youll have More ❯

products. - Manage, design and report on Network, Network Security and associated technologies (mainly LAN, WAN, Firewall, and Load Balancer systems). - Systems monitoring, SLA’s, Operational procedures and training. - Fault management and Installations. - Automation and scripting - Participate in IT projects, implement approved designs, and transition to BAU - Proactively monitor and report on capacity and performance of Howdens network More ❯

products. Manage, design and report on Network, Network Security and associated technologies (mainly LAN, WAN, Firewall, and Load Balancer systems). Systems monitoring, SLA's, Operational procedures and training. Fault management and Installations. Automation and scripting Participate in IT projects, implement approved designs, and transition to BAU Proactively monitor and report on capacity and performance of Howdens network More ❯

Investigation of network faults and incidents as and when reported by the customer. Perform health checks on networks and underlying infrastructure. Respond to network issues as highlighted by the Fault Management System. Liaise and assist the third line support team with network issues. Accurate reporting of faults using established ticketing systems. Generate customer reports as and when directed … by the Service Management team. Please note that the successful candidate will be required to pass a targeted medical questionnaire and/or medical examination as a condition of employment for this role. This role is full time, 37 hours per week and is based on site at Corsham, Wiltshire. In this role, you'll be required to be … on call (weekday evenings, weekends). Essential Experience of the Network Operations Engineer Experience within a Network Operations environment or Network Management Centre. Exposure to first and second line support networking practices. Good IP switching and routing skills to include VLAN, STP, OSPF, BGP, MPLS, VOIP (Voice over Internet Protocol). Broad exposure to the telecommunications industry. Good communications More ❯

hoc network reports as requested by both internal and external customers. Leading by example, to ensure each customer interaction is logged within Freshdesk to aid in accurate and prompt fault management To actively pursue technical training and to continually update technical expertise. Seeking further training on products and services, sharing this knowledge with shift colleagues. To make recommendations … s product portfolio in order to be able to direct and support both 1st and 2nd line support teams as required Tasks appropriate to the role, as delegated by management The ideal candidate for the Technical Support Engineer role would have: Customer Service and/or Network Operation Experience Possess a keen commercial awareness with ability to work on … new systems and services. Inmarsat and/or VSAT operational, service or technical experience Have in depth technical knowledge of at least some of the following customer equipment or management systems Inmarsat Satellite Maritime Customer Equipment. Seatel & T&T VSAT equipment. Inmarsat Land Mobile systems including BGAN s, Iridium and Thuraya & GX Practical experience of IP networking (CCNA/ More ❯

hoc network reports as requested by both internal and external customers. Leading by example, to ensure each customer interaction is logged within Freshdesk to aid in accurate and prompt fault management To actively pursue technical training and to continually update technical expertise. Seeking further training on products and services, sharing this knowledge with shift colleagues. To make recommendations … s product portfolio in order to be able to direct and support both 1st and 2nd line support teams as required Tasks appropriate to the role, as delegated by management The ideal candidate for the Technical Support Engineer role would have: Customer Service and/or Network Operation Experience Possess a keen commercial awareness with ability to work on … new systems and services. Inmarsat and/or VSAT operational, service or technical experience Have in depth technical knowledge of at least some of the following customer equipment or management systems Inmarsat Satellite Maritime Customer Equipment. Seatel & T&T VSAT equipment. Inmarsat Land Mobile systems including BGAN's, Iridium and Thuraya & GX Practical experience of IP networking (CCNA/ More ❯

Manager you will be responsible for: Day-to-day DC Operations Lead the successful operations of the Clients data center environments. Ensure full operational continuity and reporting along with management of the DC Engineers and 3rd Party suppliers/services. Ensure the Data Centre is visually always kept to a high standard. Technical Responsibilities Responsible Financial Budgeting for all … on-premises hosted services. Create and maintain Standard Operating Procedures (SOPs) relevant to each location and Facilities provider. Maintain infrastructure asset management and asset lifecycle reports for both DC and infrastructure assets Maintain all documentation in an ‘audit ready’ state Capacity management including power, floor space and assisting with forecasting loadings. Support the CTO team with Incident and … high standard, with all cabling inventoried. Encourage cross departmental collaborative working and lead by example Act as an escalation point for complex technical issues and incidents. Vendor and Stakeholder Management Collaborate with vendors and internal stakeholders to integrate DC solutions into banking infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related More ❯

Manager you will be responsible for: Day-to-day DC Operations Lead the successful operations of the Clients data center environments. Ensure full operational continuity and reporting along with management of the DC Engineers and 3rd Party suppliers/services. Ensure the Data Centre is visually always kept to a high standard. Technical Responsibilities Responsible Financial Budgeting for all … on-premises hosted services. Create and maintain Standard Operating Procedures (SOPs) relevant to each location and Facilities provider. Maintain infrastructure asset management and asset lifecycle reports for both DC and infrastructure assets Maintain all documentation in an ‘audit ready’ state Capacity management including power, floor space and assisting with forecasting loadings. Support the CTO team with Incident and … high standard, with all cabling inventoried. Encourage cross departmental collaborative working and lead by example Act as an escalation point for complex technical issues and incidents. Vendor and Stakeholder Management Collaborate with vendors and internal stakeholders to integrate DC solutions into banking infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related More ❯

Manager you will be responsible for: Day-to-day DC Operations Lead the successful operations of the Clients data center environments. Ensure full operational continuity and reporting along with management of the DC Engineers and 3rd Party suppliers/services. Ensure the Data Centre is visually always kept to a high standard. Technical Responsibilities Responsible Financial Budgeting for all … on-premises hosted services. Create and maintain Standard Operating Procedures (SOPs) relevant to each location and Facilities provider. Maintain infrastructure asset management and asset lifecycle reports for both DC and infrastructure assets Maintain all documentation in an ‘audit ready’ state Capacity management including power, floor space and assisting with forecasting loadings. Support the CTO team with Incident and … high standard, with all cabling inventoried. Encourage cross departmental collaborative working and lead by example Act as an escalation point for complex technical issues and incidents. Vendor and Stakeholder Management Collaborate with vendors and internal stakeholders to integrate DC solutions into banking infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related More ❯

set and meet KPIs to drive an exceptional customer experience. The Head of Engineering and Network Maintenance will also be responsible for the end-to-end customer installation process, management of active network faults, and a network maintenance programme to ensure service stability across our active customer base. Lead the Engineering and pre-enablement teams focusing on first-time … Recruit, coach, and develop colleagues aligned with business needs and personal growth Participate as a member of the Senior Leadership Team to drive business improvements Lead engineers in installation, fault management, and network maintenance tasks Manage engineering budget to meet business forecasts Collaborate with wholesale partners to support order intake and customer support Serve as a key escalation … leading multiple teams in a senior leadership role within telecommunications Experience implementing service improvement strategies Ability to manage stakeholder relationships effectively Proficiency in analysis and departmental representation at senior management levels Analytical skills to troubleshoot and resolve issues Understanding of broadband network architecture and maintenance Knowledge of civils and FTT installations Awareness of H&S industry requirements Strong organizational More ❯

you will be responsible for: Day-to-day DC Operations • Lead the successful operations of the Aldermore Group data centre environments. • Ensure full operational continuity and reporting along with management of the DC Engineers and 3rd Party suppliers/services. • Ensure the Data Centre is visually always kept to a high standard. Technical Responsibilities • Responsible Financial Budgeting for all … on-premises hosted services. • Site level Procurement • Site Risk Management • Create and maintain Standard Operating Procedures (SOPs) relevant to each location and Facilities provider. • Maintain infrastructure asset management and asset lifecycle reports for both DC and infrastructure assets • Maintain all documentation in an ‘audit ready’ state • Capacity management including power, floor space and assisting with forecasting loadings. … Change management approval site level responsibility. • Support the CTO team with Incident and problem management. • Assist with hardware replacements, RMA tasks • Managing new and existing business requirements • Responsible for managing the internal cabling (and external carrier fibres brought into the building) to a high standard, with all cabling inventoried. • Encourage cross departmental collaborative working and lead by example • Act More ❯

for control and supervision of work tasks for planned and reactive maintenance with support from the building Engineering Supervisor and Shift Leader. They will also be liaising with Engineering management and client personnel to ensure all maintenance work is carried out in accordance with site policies and procedures and within health and safety legislative requirements. The candidate will be … Role Summary Ensure that routine maintenance is carried out to all building plant, equipment, and systems to meet and exceed expectations and agreed service level agreements. Respond to Building Management System alarms and effect emergency repairs as needed. Issue and ensure appropriate controls within the Permit to Work systems. Ensure required switching schedules, SOPs and EOPs are created and … Training would be an advantage HV Authorisation Current Wiring Regulations certificate Level 3 NVQ in associated discipline Emergency First Aid at Work Qualification Experienced in real time incident/fault management in a business-critical environment Demonstrable experience in a similar role within a similar organisation Sound understanding and experience of meeting health and safety obligations with regard More ❯

grid reliability and decarbonisation Attractive Package - Competitive salary, annual bonus potential, generous pension, private healthcare, EV scheme & more The Role: Day-to-day oversight of grid metering systems, including fault management and installations Lead the compliance and continual improvement of grid protection policies Investigate and report on grid disturbances and transient events Analyse high-speed data (oscillations, harmonics More ❯

informed. Supporting the implementation + transition of Network Infrastructure into Early Life Support (including Data Centre network builds). Owning support of OSS applications, resolving/managing OSS estate fault tickets, application administration, MACDs, and escalating to 4th line support where necessary. Using StableNet SNMP Network Service Management system to on-board new devices including: device discovery, configuring … monitoring datapoints, alerts, reports, fault management + defect remediation. Working closely with other IT teams to develop standard fixes for 1st line support, and reducing ticket volumes for 2nd line IT support teams. Improving the quality and reliability of OSS services, including reducing fault ticket volumes, impact, and mean time to repair (MTTR). Working with the … development team to make recommendations for IT systems improvements. Managing of IT licence compliance, IT system security, patching, and capacity management to comply with agreed standards. More ❯

Project description One of the biggest UK rail network companies operating with rail infrastructure and asset management has a need to develop and support enterprise-level information systems.We require an experienced Solution Architect to act as the design authority, responsible for the compilation of the high-level architecture to support projects and their constituent workstreams based on the strategic … and to-be technical infrastructure.Business Tools Projects involve the delivery of various Telecom Operations Systems projects, including essential software upgrades on critical telecoms operational support systems (OSS) used for fault detection, investigation, and resolution by telecoms teams. These upgrades are essential because they are primarily driven by software vendors' discontinuing support on older versions of their software. The remaining … upgrades are enhancements to make telecoms' fault management processes more efficient, or to reduce telecom's fault reaction times. Example key applications include IBM API Gateway IBM Control desk (SCCD), IBM Netcool, Cramer and SolarWinds. Responsibilities - Act as the design authority for projects and programmes, responsible for the compilation of the high-level architecture to support programmes More ❯

Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯

Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯

Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯

Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯

Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯

Public Sector. Particularly interested in Solution Architects with proven expertise in the following areas, as they align closely with the needs of this role. Managing network inventory, Service Provisioning, Fault management. Customer onboarding, Service Activation, Manage subscriptions Service requests, Meter provision, Outage management, Customer information systems. Handling customer orders, Inventory, Fulfilment. Trading platforms, Loan origination. Citizen Services, Permits. More ❯