Fault Management Jobs in the UK

7 of 7 Fault Management Jobs in the UK

Carrier Relations Manager - Infrastructure UK, Ireland

East London, London, United Kingdom
Hybrid / WFH Options
Colt Technology Services UK
world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Job Summary Reporting to the Director of the Infrastructure Management team, this role involves managing a broad portfolio of infrastructure providers within the EMEA region. The senior CRM Infrastructures is responsible for identifying, qualifying … space and power acquisitions Project managing the bidding process for network expansion projects. Identifying, project managing, and delivering cost saving opportunities. Contract and cost management during lifecycle of acquisitions Managing costs during the life cycle of dark fibre, co-location space and power through negotiating revised costs at breakpoints … in contracts or as contracts terms expire. Collaborate cross functionally to identify further cost optimisation opportunities. Effective management of assigned contract estate and full understanding of ongoing cost liabilities Escalations - Deal with thematic escalations for service delivery, fault management and payments. Invoice & Inventory Validation Supporting the Accounts More ❯
Employment Type: Permanent, Work From Home
Posted:

IT Engineer - Networking

Dodworth, Yorkshire, United Kingdom
SHI International Corp
resolve issues using SolarWinds to minimize downtime and maintain network health. Proactively address potential network problems by utilizing Sumo Logic for real-time log management and monitoring. Provide 24/7 network support on a rotational basis, ensuring network stability and performance. Firewall and Security Management: Deploy and … manage Cisco ISE for effective network access control and policy enforcement. Manage ClearPass for secure network access and policy management. Load Balancing and Traffic Management: Configure and maintain F5 load balancers to ensure high availability and optimal performance of applications. Network Monitoring and Management: Use SolarWinds for comprehensive … network performance monitoring, fault management, and capacity planning. Implement and manage Meraki wireless network devices for seamless cloud-managed networking across various locations. Integrate and manage network-related tickets and incidents in ServiceNow for efficient IT service management. Wireless Network Management: Design, deploy, and manage Cisco WLAN More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Engineer - Networking

Barnsley, Yorkshire, United Kingdom
SHI International Corp
resolve issues using SolarWinds to minimize downtime and maintain network health. Proactively address potential network problems by utilizing Sumo Logic for real-time log management and monitoring. Provide 24/7 network support on a rotational basis, ensuring network stability and performance. Firewall and Security Management: Deploy and … manage Cisco ISE for effective network access control and policy enforcement. Manage ClearPass for secure network access and policy management. Load Balancing and Traffic Management: Configure and maintain F5 load balancers to ensure high availability and optimal performance of applications. Network Monitoring and Management: Use SolarWinds for comprehensive … network performance monitoring, fault management, and capacity planning. Implement and manage Meraki wireless network devices for seamless cloud-managed networking across various locations. Integrate and manage network-related tickets and incidents in ServiceNow for efficient IT service management. Wireless Network Management: Design, deploy, and manage Cisco WLAN More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Manager

London Area, United Kingdom
AUTEL Energy - Europe
talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical … Collaborate with the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows. Act as a coordination and technical interface in … major service issues, ensuring efficient problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams More ❯
Posted:

Service Manager

london, south east england, United Kingdom
AUTEL Energy - Europe
talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical … Collaborate with the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows. Act as a coordination and technical interface in … major service issues, ensuring efficient problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams More ❯
Posted:

Software Developer

York, Yorkshire, United Kingdom
Hybrid / WFH Options
Signature Rail Limited
Delaney, CEO, Modaxo. A Software Developer is required to work on technical design and programming for large projects to implement rail operations planning and management for train operating companies. The project will involve adapting existing products to meet the requirements of new and existing customers. The company operates a … VB.NET (C# would be advantageous) and the Visual Studio IDE are essential, we are currently using 2019 - 2022. Experience of working with code configuration management tools. Experience with RDBMS and SQL is a requirement and Oracle awareness would be advantageous. Familiarity with the MS Windows operating system and MS … Write and maintain source code. Developer/Unit testing. Production support. Ensure that the development status of requirements and observations are maintained in the fault management and requirement management tool(s). Requirements analysis. Software design. TDS Production. Work unsupervised. Provide estimates for development tasks. In addition More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

2nd Line Customer Support

Cottingham, North Humberside, North East, United Kingdom
Quickline Communications
more about you. Here's why you'll love this role… Respond to customer cases by performing 2nd line support diagnostics, to resolve the fault and/or implement a workaround solution that meets SLA standards and customer needs, with occasional 1st Line support co-ordination duties. Ensure that … all fault management systems are updated in a timely manner detailing levels of customer contact, diagnostics results and general direction setting in terms of resolution planning and expectations. Maintain in-depth knowledge in relation to Quickline products, customers, sites and equipment, providing prompt and accurate information, advice and More ❯
Employment Type: Permanent
Posted:
Fault Management
25th Percentile
£33,750
Median
£37,500
75th Percentile
£41,250