1 to 25 of 48 Fault Management Jobs in the UK

level 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About Infosys Consulting: Infosys Consulting is a global management consulting firm helping Fortune 1000 companies and other leading enterprises solve their strategic, operational, and technology challenges. Our consultants bring deep industry expertise and rigorous analytical capabilities to deliver … sustainable value. We are committed to fostering a collaborative and inclusive work environment where diverse perspectives are valued and innovation thrives. About Infosys Consulting: Infosys Consulting is a global management consulting firm helping Fortune 1000 companies and other leading enterprises solve their strategic, operational, and technology challenges. Our consultants bring deep industry expertise and rigorous analytical capabilities to deliver … are valued and innovation thrives. Role Overview: Infosys Consulting is seeking a highly experienced and knowledgeable Principal or Senior Consultant with deep expertise in Operations Support Systems (OSS), Service Management, and the Telco Network Domain. Based in our London office, you will play a pivotal role in advising and guiding our telecommunications clients through complex business and technology transformations. More ❯

Project Managers, clients and globally dispersed team members to lead technical design and deliver projects from initial concept through to client handover. Willingness to perform physical installations, testing and fault diagnosis is mandatory as is comprehensive project documentation. Duties And Responsibilities Lead engineering project scopes for Project Managers and Service Delivery Managers Engage with stakeholders across multiple levels to … ensure seamless communication and collaboration Time and Task Activity management Change management including creation of CRQ's Design, write and update system documentation, network diagrams, field acceptance testing Installation and configuration of network infrastructure at local and remote locations Expertise in troubleshooting and analyzing diverse network architectures Proficient in monitoring and diagnosing performance issues Knowledge of networking communication … ability to troubleshoot issues Advanced knowledge of network operating systems including Cisco and Aruba Hands-on technical experience in FortiGate, Cisco, Palo Alto, Aruba, and Versa Firewalls specializing in fault management and diagnosis Maintain network lab and reconfigure as needed for project testing Sound knowledge of Process Control Networks (PCN) and Cyber vulnerabilities and attacks Lead continued networking More ❯

policies. Constantly collaborate with stakeholders and delivery teams supporting them to maintain and operate the environment. Ensuring adherence to the SDLC processes and other company prescribed engineering and release management practices. Apply AGILE methodologies to engineering deliverables. Maintain/create documentation for automation processes and tools. Required skills : Must-Have: Design, configuring and maintain Zenoss for virtual desktop solutions … on an enterprise scale knowledge of large-scale applications, network architectures, micro-service architecture, monitoring and fault management troubleshooting and problem-solving skills Python programming experience Excellent communication skills Nice to Have skills : Experience managing Microsoft platforms (WMI and WinRM, Active Directory, Exchange, Lync, IIS, SQL Server) Strong multitasking skills Proficiency in networking technologies, configurations, and concepts Disclaimer … is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically More ❯

policies. Constantly collaborate with stakeholders and delivery teams supporting them to maintain and operate the environment. Ensuring adherence to the SDLC processes and other company prescribed engineering and release management practices. Apply AGILE methodologies to engineering deliverables. Maintain/create documentation for automation processes and tools. Required skills : Must-Have: Design, configuring and maintain Zenoss for virtual desktop solutions … on an enterprise scale knowledge of large-scale applications, network architectures, micro-service architecture, monitoring and fault management troubleshooting and problem-solving skills Python programming experience Excellent communication skills Nice to Have skills : Experience managing Microsoft platforms (WMI and WinRM, Active Directory, Exchange, Lync, IIS, SQL Server) Strong multitasking skills Proficiency in networking technologies, configurations, and concepts Disclaimer … is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically More ❯

policies. Constantly collaborate with stakeholders and delivery teams supporting them to maintain and operate the environment. Ensuring adherence to the SDLC processes and other company prescribed engineering and release management practices. Apply AGILE methodologies to engineering deliverables. Maintain/create documentation for automation processes and tools. Required skills : Must-Have: Design, configuring and maintain Zenoss for virtual desktop solutions … on an enterprise scale knowledge of large-scale applications, network architectures, micro-service architecture, monitoring and fault management troubleshooting and problem-solving skills Python programming experience Excellent communication skills Nice to Have skills : Experience managing Microsoft platforms (WMI and WinRM, Active Directory, Exchange, Lync, IIS, SQL Server) Strong multitasking skills Proficiency in networking technologies, configurations, and concepts Disclaimer … is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically More ❯

a major international operation within a mission-critical environment. This shift-based operational support position is part of a 24/7 Network Operations Centre responsible for proactive monitoring, fault management, and operational support of a large-scale global network and infrastructure platform. The role requires vigilance, technical expertise, and effective incident response to ensure continuous service availability. … telecom operation, apply now to join this dynamic team. Key Responsibilities Monitor and manage international network infrastructure, ensuring high availability and optimal performance Perform first-line and second-line fault investigation and incident management across network, server, and security environments Escalate and coordinate with third-line support teams and external vendors where necessary Provide operational support and communicate … understanding of TCP/IP, MPLS, and networking protocols Experience with server or firewall infrastructure support Hands-on experience with Cisco networking hardware (preferred) Strong troubleshooting, analytical, and incident management abilities Excellent verbal and written communication skills in both English and Japanese Prior experience in NOC, GNOC, or data centre operations would be advantageous Salary & Benefits: Competitive salary of More ❯

call rota with the occasional meetings in Warwickshire. What will you be doing? Youll have the ability to act as the on-site technical expert Youll be operationally Monitoring & Management of Voice/Data network and associated systems. Youll be providing 2nd line support to resolve faults and carry out changes on the networks. Youll be providing technical and … fault management capabilities, 2nd/3rd line support to resolve and assist in resolving network issues. Youll be be a part of a 2nd/3rdLine Technical Support & Delivery team focused on complex technical delivery activities supporting specific areas of Customer Services. Other duties will be Complex delivery in line with customer SLAs Active participation in the customers … governance cycles Accurate resource planning and forecasting Complex incident management (Technology and Solution based). Root Cause analysis for major incidents and escalated faults. What youll bring Youll bring knowledge and experience of LAN/WAN and Wireless LAN concepts, equipment (Cisco), including TCP/IP, MPLS, QoS, VLANs, Cisco Call Manager. Knowledge of security best practices. Youll have More ❯

products. - Manage, design and report on Network, Network Security and associated technologies (mainly LAN, WAN, Firewall, and Load Balancer systems). - Systems monitoring, SLA’s, Operational procedures and training. - Fault management and Installations. - Automation and scripting - Participate in IT projects, implement approved designs, and transition to BAU - Proactively monitor and report on capacity and performance of Howdens network More ❯

products. Manage, design and report on Network, Network Security and associated technologies (mainly LAN, WAN, Firewall, and Load Balancer systems). Systems monitoring, SLA's, Operational procedures and training. Fault management and Installations. Automation and scripting Participate in IT projects, implement approved designs, and transition to BAU Proactively monitor and report on capacity and performance of Howdens network More ❯

products. Manage, design and report on Network, Network Security and associated technologies (mainly LAN, WAN, Firewall, and Load Balancer systems). Systems monitoring, SLA’s, Operational procedures and training. Fault management and Installations. Automation and scripting Participate in IT projects, implement approved designs, and transition to BAU Proactively monitor and report on capacity and performance of Howdens network More ❯

environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service … Responsibilities Service Quality & Process Optimization Collaborate with the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows. Act as a coordination and technical interface in major service issues, ensuring efficient … problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding More ❯

environmental protection Collaborate with outstanding talents from around the world Achieve your career dreams Job Summary We are looking for an experienced Service Manager to oversee the service quality management, maintenance process optimization, and customer service KPI performance for EV charging solutions in the UK market. This role will work closely with the technical support team to drive service … Responsibilities Service Quality & Process Optimization Collaborate with the technical support team to drive continuous improvement in service delivery quality. Provide professional insights into AC/DC charging technologies , including fault diagnosis and issue analysis. Lead maintenance process optimization, incident response mechanisms, and standardization of service workflows. Act as a coordination and technical interface in major service issues, ensuring efficient … problem resolution for customers. Service Operations Support Support the development and optimization of preventive maintenance, troubleshooting, and spare parts management processes. Monitor and promote the execution of Service Level Agreements (SLAs) to improve response times and customer satisfaction. Work with customer success, sales teams, and third-party service providers to ensure consistent service delivery. Responsible for the selection, onboarding More ❯

for customer requirements (Motorola & Hytera). Installation, troubleshooting, and maintenance of telecommunication equipment from various vendors such as Hytera, Motorola, Tait, Simoco, Kenwood, and Icom. Site maintenance and servicing. Fault management including log analysis, debugging, and workarounds. Supporting business needs through customer analysis and product presentations. Providing technical support for communication systems in major contracts. Skills and Experience … At least 2 years of experience in military or commercial radio communication. RF propagation experience. Strong IT skills, including database management, networking, TCP/IP, and DMR/PMR software applications. Current or previous security clearance (SC) with ability to refresh. Experience in fault finding across telecommunication platforms. Proficiency in Microsoft Word, Excel, and Outlook. RF fault More ❯

hoc network reports as requested by both internal and external customers. Leading by example, to ensure each customer interaction is logged within Freshdesk to aid in accurate and prompt fault management To actively pursue technical training and to continually update technical expertise. Seeking further training on products and services, sharing this knowledge with shift colleagues. To make recommendations … s product portfolio in order to be able to direct and support both 1st and 2nd line support teams as required Tasks appropriate to the role, as delegated by management The ideal candidate for the Technical Support Engineer role would have: Customer Service and/or Network Operation Experience Possess a keen commercial awareness with ability to work on … new systems and services. Inmarsat and/or VSAT operational, service or technical experience Have in depth technical knowledge of at least some of the following customer equipment or management systems Inmarsat Satellite Maritime Customer Equipment. Seatel & T&T VSAT equipment. Inmarsat Land Mobile systems including BGAN s, Iridium and Thuraya & GX Practical experience of IP networking (CCNA/ More ❯

hoc network reports as requested by both internal and external customers. Leading by example, to ensure each customer interaction is logged within Freshdesk to aid in accurate and prompt fault management To actively pursue technical training and to continually update technical expertise. Seeking further training on products and services, sharing this knowledge with shift colleagues. To make recommendations … s product portfolio in order to be able to direct and support both 1st and 2nd line support teams as required Tasks appropriate to the role, as delegated by management The ideal candidate for the Technical Support Engineer role would have: Customer Service and/or Network Operation Experience Possess a keen commercial awareness with ability to work on … new systems and services. Inmarsat and/or VSAT operational, service or technical experience Have in depth technical knowledge of at least some of the following customer equipment or management systems Inmarsat Satellite Maritime Customer Equipment. Seatel & T&T VSAT equipment. Inmarsat Land Mobile systems including BGAN's, Iridium and Thuraya & GX Practical experience of IP networking (CCNA/ More ❯

Manager you will be responsible for: Day-to-day DC Operations Lead the successful operations of the Clients data center environments. Ensure full operational continuity and reporting along with management of the DC Engineers and 3rd Party suppliers/services. Ensure the Data Centre is visually always kept to a high standard. Technical Responsibilities Responsible Financial Budgeting for all … on-premises hosted services. Site level Procurement Site Risk Management Create and maintain Standard Operating Procedures (SOPs) relevant to each location and Facilities provider. Maintain infrastructure asset management and asset lifecycle reports for both DC and infrastructure assets Maintain all documentation in an ‘audit ready’ state Capacity management including power, floor space and assisting with forecasting loadings. … Change management approval site level responsibility. Support the CTO team with Incident and problem management. Assist with hardware replacements, RMA tasks Managing new and existing business requirements Responsible for managing the internal cabling (and external carrier fibres brought into the building) to a high standard, with all cabling inventoried. Encourage cross departmental collaborative working and lead by example Act More ❯

Manager you will be responsible for: Day-to-day DC Operations Lead the successful operations of the Clients data center environments. Ensure full operational continuity and reporting along with management of the DC Engineers and 3rd Party suppliers/services. Ensure the Data Centre is visually always kept to a high standard. Technical Responsibilities Responsible Financial Budgeting for all … on-premises hosted services. Create and maintain Standard Operating Procedures (SOPs) relevant to each location and Facilities provider. Maintain infrastructure asset management and asset lifecycle reports for both DC and infrastructure assets Maintain all documentation in an ‘audit ready’ state Capacity management including power, floor space and assisting with forecasting loadings. Support the CTO team with Incident and … high standard, with all cabling inventoried. Encourage cross departmental collaborative working and lead by example Act as an escalation point for complex technical issues and incidents. Vendor and Stakeholder Management Collaborate with vendors and internal stakeholders to integrate DC solutions into banking infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related More ❯

Manager you will be responsible for: Day-to-day DC Operations Lead the successful operations of the Clients data center environments. Ensure full operational continuity and reporting along with management of the DC Engineers and 3rd Party suppliers/services. Ensure the Data Centre is visually always kept to a high standard. Technical Responsibilities Responsible Financial Budgeting for all … on-premises hosted services. Create and maintain Standard Operating Procedures (SOPs) relevant to each location and Facilities provider. Maintain infrastructure asset management and asset lifecycle reports for both DC and infrastructure assets Maintain all documentation in an ‘audit ready’ state Capacity management including power, floor space and assisting with forecasting loadings. Support the CTO team with Incident and … high standard, with all cabling inventoried. Encourage cross departmental collaborative working and lead by example Act as an escalation point for complex technical issues and incidents. Vendor and Stakeholder Management Collaborate with vendors and internal stakeholders to integrate DC solutions into banking infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related More ❯

Manager you will be responsible for: Day-to-day DC Operations Lead the successful operations of the Clients data center environments. Ensure full operational continuity and reporting along with management of the DC Engineers and 3rd Party suppliers/services. Ensure the Data Centre is visually always kept to a high standard. Technical Responsibilities Responsible Financial Budgeting for all … on-premises hosted services. Site level Procurement Site Risk Management Create and maintain Standard Operating Procedures (SOPs) relevant to each location and Facilities provider. Maintain infrastructure asset management and asset lifecycle reports for both DC and infrastructure assets Maintain all documentation in an ‘audit ready’ state Capacity management including power, floor space and assisting with forecasting loadings. … Change management approval site level responsibility. Support the CTO team with Incident and problem management. Assist with hardware replacements, RMA tasks Managing new and existing business requirements Responsible for managing the internal cabling (and external carrier fibres brought into the building) to a high standard, with all cabling inventoried. Encourage cross departmental collaborative working and lead by example Act More ❯

set and meet KPIs to drive an exceptional customer experience. The Head of Engineering and Network Maintenance will also be responsible for the end-to-end customer installation process, management of active network faults, and a network maintenance programme to ensure service stability across our active customer base. Lead the Engineering and pre-enablement teams focusing on first-time … Recruit, coach, and develop colleagues aligned with business needs and personal growth Participate as a member of the Senior Leadership Team to drive business improvements Lead engineers in installation, fault management, and network maintenance tasks Manage engineering budget to meet business forecasts Collaborate with wholesale partners to support order intake and customer support Serve as a key escalation … leading multiple teams in a senior leadership role within telecommunications Experience implementing service improvement strategies Ability to manage stakeholder relationships effectively Proficiency in analysis and departmental representation at senior management levels Analytical skills to troubleshoot and resolve issues Understanding of broadband network architecture and maintenance Knowledge of civils and FTT installations Awareness of H&S industry requirements Strong organizational More ❯

Data Center HVAP Shift Engineer Job ID 205939 Posted 02-Jun-2025 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Engineering/Maintenance, Facilities Management Location(s) London - England - United Kingdom of Great Britain and Northern Ireland Job Title: HVAP Data Centre Technician Business Sector: Data Centre Solutions Location: Canary Wharf, UK COMPANY PROFILE … for control and supervision of work tasks for planned and reactive maintenance with support from the building Engineering Supervisor and Shift Leader. They will also be liaising with Engineering management and client personnel to ensure all maintenance work is carried out in accordance with site policies and procedures and within health and safety legislative requirements. The candidate will be … Role Summary Ensure that routine maintenance is carried out to all building plant, equipment, and systems to meet and exceed expectations and agreed service level agreements. Respond to Building Management System alarms and effect emergency repairs as needed. Issue and ensure appropriate controls within the Permit to Work systems. Ensure required switching schedules are created and utilised in line More ❯

the requirements for this role. Job ID 205939 Posted 19-Jun-2025 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Engineering/Maintenance, Facilities Management Location(s) London - England - United Kingdom of Great Britain and Northern Ireland Job Title: HVAP Data Centre Technician Business Sector: Data Centre Solutions Location: Canary Wharf, UK COMPANY PROFILE … for control and supervision of work tasks for planned and reactive maintenance with support from the building Engineering Supervisor and Shift Leader. They will also be liaising with Engineering management and client personnel to ensure all maintenance work is carried out in accordance with site policies and procedures and within health and safety legislative requirements. The candidate will be … Role Summary Ensure that routine maintenance is carried out to all building plant, equipment, and systems to meet and exceed expectations and agreed service level agreements. Respond to Building Management System alarms and effect emergency repairs as needed. Issue and ensure appropriate controls within the Permit to Work systems. Ensure required switching schedules are created and utilised in line More ❯

for control and supervision of work tasks for planned and reactive maintenance with support from the building Engineering Supervisor and Shift Leader. They will also be liaising with Engineering management and client personnel to ensure all maintenance work is carried out in accordance with site policies and procedures and within health and safety legislative requirements. The candidate will be … Role Summary Ensure that routine maintenance is carried out to all building plant, equipment, and systems to meet and exceed expectations and agreed service level agreements. Respond to Building Management System alarms and effect emergency repairs as needed. Issue and ensure appropriate controls within the Permit to Work systems. Ensure required switching schedules, SOPs and EOPs are created and … Training would be an advantage HV Authorisation Current Wiring Regulations certificate Level 3 NVQ in associated discipline Emergency First Aid at Work Qualification Experienced in real time incident/fault management in a business-critical environment Demonstrable experience in a similar role within a similar organisation Sound understanding and experience of meeting health and safety obligations with regard More ❯

grid reliability and decarbonisation Attractive Package - Competitive salary, annual bonus potential, generous pension, private healthcare, EV scheme & more The Role: Day-to-day oversight of grid metering systems, including fault management and installations Lead the compliance and continual improvement of grid protection policies Investigate and report on grid disturbances and transient events Analyse high-speed data (oscillations, harmonics More ❯

informed. Supporting the implementation + transition of Network Infrastructure into Early Life Support (including Data Centre network builds). Owning support of OSS applications, resolving/managing OSS estate fault tickets, application administration, MACDs, and escalating to 4th line support where necessary. Using StableNet SNMP Network Service Management system to on-board new devices including: device discovery, configuring … monitoring datapoints, alerts, reports, fault management + defect remediation. Working closely with other IT teams to develop standard fixes for 1st line support, and reducing ticket volumes for 2nd line IT support teams. Improving the quality and reliability of OSS services, including reducing fault ticket volumes, impact, and mean time to repair (MTTR). Working with the … development team to make recommendations for IT systems improvements. Managing of IT licence compliance, IT system security, patching, and capacity management to comply with agreed standards. More ❯