Engineer
- Hiring Organisation
- Anson McCade
- Location
- Nottingham, England, United Kingdom
Nottingham (3 days onsite) Salary: Up to £85,000 About the Role Our client is a global consultancy supporting large-scale digital transformation across financial services. This role sits within a Customer Experience Technology team focused on evolving a cloud-based contact centre platform using Amazon Connect. This … secure integrations into core banking systems. What You’ll Be Doing Designing and building Amazon Connect contact flows and routing logic aligned to financial customer journeys Delivering new capabilities across AI-driven IVR, agent assist, and Contact Lens analytics Integrating AWS Connect with core banking systems, CRM platforms, and risk ...