Payments Optimisation Manager
- Location
- Manchester, England, United Kingdom
transaction types. Support commercial discussions by providing performance evidence and identifying service or contractual shortcomings. Internal stakeholder management Work closely with Technology, Product, Finance, Fraud, Treasury, Customer Experience and Commercial teams. Translate complex payment issues into clear business language and explain the revenue and customer impact. Coordinate internal investigations … recovery journeys. Customer payment abandonment and failure rates. Accuracy and usefulness of payment-performance reporting. Skills and experience Experience working in payments, ecommerce, financial services or a related environment. Strong understanding of online payment journeys and payment service providers. Experience analysing payment acceptance, authorisation or transaction-performance data. Strong analytical ...