Client Performance & Service Improvement Lead – Togglit
- Location
- Weybridge, England, United Kingdom
Excel, including the ability to organise, interrogate and present data clearly. Experience managing strategically important clients or supporting complex enterprise onboarding. Experience in financial services, fintech, utilities, payments or another regulated customer environment. Experience working with customer support or service teams, with a good understanding of how to handle queries … platforms, understanding how measures are produced and checking whether outputs are reasonable, reliable and useful. Useful additional experience: Collections, recoveries, arrears management or financial wellbeing services. Consumer Duty, FCA expectations, data protection or information security. Scaling services, support platforms or B2B/B2C operating models. #J-18808-Ljbffr ...