Voice AI Lead Architect (Data Architecture) - Banking
- Hiring Organisation
- iBSC
- Location
- Manchester, Lancashire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP 500 Daily
experience in Voice AI/IVR/Contact Center transformation programs Hands-on experience designing enterprise data platforms in banking Experience working in regulated financial environments Track record of driving data-driven CX transformation initiatives Preferred Qualifications Experience with Customer 360, Real Time personalization, and behavioral analytics Exposure … Genesys, NICE, Amazon Connect) Strong understanding of AI/ML life cycle, MLOps, and data governance Experience working with Tier-1 banks or large financial institutions Certifications Google Cloud Professional Data Engineer (Highly Preferred) Google Professional Cloud Architect Google Machine Learning Engineer Certifications in Conversational AI (Dialogflow ...