VOIP Helpdesk Analyst
- Hiring Organisation
- Southern Communications Ltd
- Location
- Basingstoke, Hampshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
Ensure comprehensive diagnostic and resolution notes are recorded in the appropriate business systems and documentation libraries. Handset configuration including bespoke provisioning template management and firmware deployment. Working alongside the Product Manager to produce training and education collateral demonstrating best practice setup and configuration. Functional testing of new platform/device ...