2 of 2 Genesys Jobs in the Thames Valley

skills (oral and written). Self-motivated leader that can build highly effective, collaborative teams that deliver measurable value. Product Management experience is required. CRM. Contact Center solution, preferred Genesys and/or Amazon Connect. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender More ❯

and TDA meetings. Ensure compliance with security, governance and FS regulations. To be considered you will have the following experience - Prior knowledge deploying and maintaining contact centre environments (avaya, Genesys, etc). Hands on experience of Amazon Connect. Experience designing and implementing call routing systems (routing profiles, queues, call backs, emergency messaging, etc) Ability to troubleshoot using AWS Services such More ❯