Genesys Jobs in the South East

4 of 4 Genesys Jobs in the South East

1st Line Customer Support Analyst BPSS, End User Support

london, south east england, United Kingdom
Hays
systems Ability to work 8 hours on a shift pattern spanning 7am - 7pm Monday - Friday BPSS eligibility Immediate availability Nice to have: Knowledge of Genesys systems Customer-facing, EUC Support experience in a large, complex organisation Flexibility to work in a hybrid capacity (on-site) if required IT related Degree More ❯
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Genesys Engineer - Outside IR35 - 6 Month Contract

london, south east england, United Kingdom
InfoSec People Ltd
Genesys Engineer - Outside IR35 - 6 Month Contract My client is a leading insurance provider that requires the assistance of a Genesys Engineer with specialist experience in Bots. This role has been determined outside IR35 and will be an initial 6-month contract. It will be remote, but you must be … UK-based and have RTW. Key Skills: Genesys Cloud Professional (Active Certification) Genesys Cloud Specialist (AI & Bots, Architect preferrable) 3+ years’ experience in deploying/configuring Genesys Cloud Solid understanding of bot-building techniques and conversation design methods Demonstrable experience of building voice/digital bots This client is looking … in the next couple of weeks, so if you are interested, please apply using the link below or email jamesf@infosecpeople.co.uk for more information. Genesys Engineer - Outside IR35 - 6 Month Contract More ❯
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Service Delivery Engineer

Richmond, Surrey, United Kingdom
Hybrid / WFH Options
Kerv
s built around them. We help our customers leverage the power of GenesysCloud and Zendesk, alongside our own technology, VoxivoCX. Kerv Experience are a Genesys Gold partner and have been the EMEA Genesys Cloud Partner of the Year for the past two years. About the Role Reporting to the Head … Your Part to Play We have a portfolio of solutions including VoxivoCX an award-winning call centre platform based on open-source technology and Genesys Cloud for omni-channel contact centre customers. The role will be predominantly based in our Richmond office with work from home options available. Service Delivery More ❯
Employment Type: Permanent
Salary: GBP Annual
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CloudCX Chatbot Developer

london, south east england, United Kingdom
Hybrid / WFH Options
RED Global
type: Freelance B2B. Contract Length: 12 months Location: Hybrid in Bristol or London Languages: English Key Responsibilities Design, develop, and deploy chatbots using the Genesys CloudCX platform to automate customer interactions across multiple channels Collaborate with cross-functional teams to understand business requirements and design chatbot workflows that meet customer … chatbot performance and functionality based on user feedback and analytics insight Desired Skills and Experience: Solid experience developing chatbots or virtual assistants using the Genesys CloudCX platform or similar technologies Proficiency in programming languages such as JavaScript, Python, or Java, with experience in chatbot development frameworks Strong understanding of NLP More ❯
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