Client Onboarding & Account Manager
Bromsgrove, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Boxcey
and launch. • Manage day-to-day client relationships, keeping projects on track and clients informed. • Coordinate between clients, designers, and technical partners to ensure everything runs smoothly. • Keep shared Google Sheets and Drives organised and up to date. • Handle ad-hoc client requests quickly and professionally. Shopify Operations & Product Management • Create, update, and upload products in Shopify, including … and update product and sales reports for internal tracking and invoicing. Continuous Improvement • Identify process bottlenecks and suggest improvements to make operations more efficient. • Maintain structure and consistency across Google Sheets, artwork folders, and client workspaces. • Support product setup, launches, and new season updates across multiple brands. About you • Calm, organised, and brilliant with people. • Detail-focused and … proactive, with excellent follow-through. • Confident managing multiple projects and clients at once. • Experienced with Shopify and basic product management workflows. • Familiar with Google Workspace, shared drives, and spreadsheets. • Comfortable managing artwork approvals, product setup, and client communications. • Experienced in account management, client success, or operations (2–4 years ideal). What we offer • A competitive salary of More ❯
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