3 of 3 Hardware Maintenance Jobs in the East of England

365. Administration of Computers and Users in Active Directory. Knowledge of VOIP systems. Zendesk or similar service desk software. Setup and configuration of new user PC and laptop hardware. Hardware maintenance, including coordination with third-party suppliers and contractors. Familiarity with ITIL framework. Excellent organizational and time management skills. Ability to prioritize workload. Excellent verbal, written communication, and More ❯

supporting staff with their IT needs, and ensuring the organisation's infrastructure meets Cyber Essentials Plus standards. In this role, you'll provide day-to-day technical support, manage hardware and software, maintain networks and Microsoft 365 services, and work with trusted external IT partners. You'll also keep accurate IT documentation, monitor systems proactively, and ensure security standards … are upheld. The ideal candidate will have experience in IT support, strong technical skills across Microsoft 365, networking, and hardware, and the confidence to take ownership of tasks. You'll be someone who enjoys being the "go-to" person for IT and thrives in a collaborative, positive environment. This is a rare opportunity to join a purpose-driven organisation … growth, and celebrates success together - from team meals to away days. The Role: Provide 1st & 2nd line IT support for both on-site and remote staff Manage and maintain hardware, software, networks, and Microsoft 365 services Uphold Cyber Essentials Plus standards and assist with audits Configure and deploy devices, manage accounts, and maintain IT documentation Work closely with 3rd More ❯

organisation that values innovation, integrity, and continuous learning all within a collaborative and supportive environment. A Typical Day in the Job: Handling first-line IT support tickets related to hardware, software, Microsoft 365, and cloud platforms. Collaborating with second-line support on complex troubleshooting and issue resolution. Diagnosing and resolving basic network connectivity issues, escalating where needed. Assisting with … the setup, configuration, and maintenance of laptops, desktops, and other IT equipment. Participating in security training and supporting the enforcement of internal IT security policies. Communicating clearly with team members and end users to ensure effective support and issue tracking. You will be trained and mentored on the job and supported by the expert team at Baltic Apprenticeships. Desired … fruit daily. Long-service awards and compassionate leave. Your Training with Baltic Apprenticeships Through this Level 3 IT Support Technician apprenticeship, youll build a strong foundation in technical support, hardware maintenance, cloud platforms, and cyber security principles. Baltics combination of live instruction, online learning, and one-to-one mentorship ensures youre fully prepared for a successful career in More ❯