Birmingham, England, United Kingdom Hybrid / WFH Options
Xpertise Recruitment
Social network you want to login/join with: Headof IT Operations - Hybrid (Birmingham) - £70k IT Operations | Budgets | Azure | AD | SLA's | Supplier Relationships | Customer Focused Location: Birmingham (Hybrid) Are you an experienced IT Operations professional, looking for a new challenge in your career? Do you have demonstrable experience of a leadership role … where you have managed large scale budgets? Have you previously been responsible for managing day to day operations, ensuring your team deliver high quality services and support? Interested in taking on the challenge of a brand new role for an organisation and having the scope to shape it as you see fit? If so, I have a fantastic … opportunity for you! I'm looking to speak with individuals who have a strong technical knowledge of Azure environments and have working experience of Active Directory. You will be able to demonstrate that you can manage supplier relationships and that you have a customer service mindset when dealing with internal and external stakeholders. Previous experience of implementing More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Air IT Limited
environment, working alongside a talented team to enhance service quality and efficiency? If so, we have the perfect opportunity for you! At Air IT, we are looking for a HeadofOperations to take ownership of our operation support functions, ensuring seamless service delivery and top-tier customer satisfaction. You will work closely with our leadership … team to optimise processes, enhance performance, and drive continuous improvement across Workshop, Service Delivery Management, Customer Experience Management, Network Operations Centre (NOC), and Offshore Operations. Key Responsibilities (Summary): Operational Oversight: Manage day-to-day operationsof all operation support functions, ensuring efficiency and seamless service delivery. Process & Performance Improvement: Work with the CXO to implement processes, track … Management, Customer Experience, and other teams to identify improvements in the operational delivery, processes and proactively improve customer experience in the region. Service Function Leadership: Oversee Workshop, NOC, Offshore Operations, and Service Delivery Management to align with business goals. Ownership and responsibility of Jeopardy team. People & Performance Management: Conduct performance appraisals, drive employee engagement, and foster a culture More ❯
Birmingham, West Midlands (County), United Kingdom
SF Recruitment
HeadofOperations – Fast-Growth Tech-Enabled Services An exciting opportunity has arisen for a dynamic and experienced HeadofOperations to join a rapidly expanding, award-winning technology services business. Operating at the intersection of technology and human service delivery, this company serves major public sector clients, as well as large enterprises. … This appointment offers the chance to join the senior leadership team during a pivotal phase of growth and transformation. The Role As HeadofOperations, you will be instrumental in shaping and scaling the company’s operational backbone. Your focus will be on driving operational excellence, efficiency, and cross-departmental synergy while supporting strategic growth. Key … Responsibilities: Lead the development and execution of operational strategies aligned with business goals. Oversee day-to-day operations across multiple departments to ensure delivery excellence. Implement KPIs and drive continuous improvement in productivity and profitability. Promote cross-functional collaboration and operational cohesion. Manage risk, compliance, and quality standards across functions. Build and mentor high-performing operational teams. Report More ❯
Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from SF Executive HeadofOperations – Fast-Growth Tech-Enabled Services An exciting opportunity has arisen for a dynamic and experienced HeadofOperations to join a rapidly … expanding, award-winning technology services business. Operating at the intersection of technology and human service delivery, this company serves major public sector clients, as well as large enterprises. This appointment offers the chance to join the senior leadership team during a pivotal phase of growth and transformation. The Role As HeadofOperations, you will … the company’s operational backbone. Your focus will be on driving operational excellence, efficiency, and cross-departmental synergy while supporting strategic growth. Key Responsibilities: Lead the development and execution of operational strategies aligned with business goals. Oversee day-to-day operations across multiple departments to ensure delivery excellence. Implement KPIs and drive continuous improvement in productivity and profitability. More ❯
Join to apply for the Headof Security Operations role at LRQA . Job ID: 42247 Location: Birmingham, 1 Trinity Park Position Category: Risk Management Position Type: Employee Regular Reporting into the Global Headof Managed Security Solutions, this role is critical in developing and maturing our detection and response capabilities—ensuring we deliver best … in-class SOC services to our global clients. The Headof Security Operations is a pivotal leadership role within our Managed Security Services (MSS) function, responsible for shaping and driving the performance of our Security Operations Centres (which provide a 24x7 service). Role responsibilities: We’re looking for someone with a passion for security … operations who can lead from the front—not just as a manager, but as a hands-on practitioner when needed—building a high-performing, motivated monitoring team and pushing continual improvements in how we detect, respond to, and manage security incidents. This role will play a key part in maintaining exceptional service quality, optimising detection logic, tuning out false More ❯