10 of 10 Head of Operations Jobs in the West Midlands

Social network you want to login/join with: Head of IT Operations - Hybrid (Birmingham) - £70k IT Operations | Budgets | Azure | AD | SLA's | Supplier Relationships | Customer Focused Location: Birmingham (Hybrid) Are you an experienced IT Operations professional, looking for a new challenge in your career? Do you have demonstrable experience of a leadership role … where you have managed large scale budgets? Have you previously been responsible for managing day to day operations, ensuring your team deliver high quality services and support? Interested in taking on the challenge of a brand new role for an organisation and having the scope to shape it as you see fit? If so, I have a fantastic … opportunity for you! I'm looking to speak with individuals who have a strong technical knowledge of Azure environments and have working experience of Active Directory. You will be able to demonstrate that you can manage supplier relationships and that you have a customer service mindset when dealing with internal and external stakeholders. Previous experience of implementing More ❯

environment, working alongside a talented team to enhance service quality and efficiency? If so, we have the perfect opportunity for you! At Air IT, we are looking for a Head of Operations to take ownership of our operation support functions, ensuring seamless service delivery and top-tier customer satisfaction. You will work closely with our leadership … team to optimise processes, enhance performance, and drive continuous improvement across Workshop, Service Delivery Management, Customer Experience Management, Network Operations Centre (NOC), and Offshore Operations. Key Responsibilities (Summary): Operational Oversight: Manage day-to-day operations of all operation support functions, ensuring efficiency and seamless service delivery. Process & Performance Improvement: Work with the CXO to implement processes, track … Management, Customer Experience, and other teams to identify improvements in the operational delivery, processes and proactively improve customer experience in the region. Service Function Leadership: Oversee Workshop, NOC, Offshore Operations, and Service Delivery Management to align with business goals. Ownership and responsibility of Jeopardy team. People & Performance Management: Conduct performance appraisals, drive employee engagement, and foster a culture More ❯

Head of Operations – Fast-Growth Tech-Enabled Services An exciting opportunity has arisen for a dynamic and experienced Head of Operations to join a rapidly expanding, award-winning technology services business. Operating at the intersection of technology and human service delivery, this company serves major public sector clients, as well as large enterprises. … This appointment offers the chance to join the senior leadership team during a pivotal phase of growth and transformation. The Role As Head of Operations, you will be instrumental in shaping and scaling the company’s operational backbone. Your focus will be on driving operational excellence, efficiency, and cross-departmental synergy while supporting strategic growth. Key … Responsibilities: Lead the development and execution of operational strategies aligned with business goals. Oversee day-to-day operations across multiple departments to ensure delivery excellence. Implement KPIs and drive continuous improvement in productivity and profitability. Promote cross-functional collaboration and operational cohesion. Manage risk, compliance, and quality standards across functions. Build and mentor high-performing operational teams. Report More ❯

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from SF Executive Head of Operations – Fast-Growth Tech-Enabled Services An exciting opportunity has arisen for a dynamic and experienced Head of Operations to join a rapidly … expanding, award-winning technology services business. Operating at the intersection of technology and human service delivery, this company serves major public sector clients, as well as large enterprises. This appointment offers the chance to join the senior leadership team during a pivotal phase of growth and transformation. The Role As Head of Operations, you will … the company’s operational backbone. Your focus will be on driving operational excellence, efficiency, and cross-departmental synergy while supporting strategic growth. Key Responsibilities: Lead the development and execution of operational strategies aligned with business goals. Oversee day-to-day operations across multiple departments to ensure delivery excellence. Implement KPIs and drive continuous improvement in productivity and profitability. More ❯

Join to apply for the Head of Data Technology & Operations role at Cancer Research UK (CRUK) Join to apply for the Head of Data Technology & Operations role at Cancer Research UK (CRUK) Get AI-powered advice on this job and more exclusive features. 4,000 professionals, 0 days wasted, 1 incredible purpose. Together we … will beat cancer. Head of Data Technology & Operations Salary: £83,000 - £93,000 per annum Department: Chief Operating Office Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office) Closing date: 1st July 11.59pm This vacancy may close earlier if a high … volume of applications are received or once a suitable candidate is found At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone determined, someone like you. We’re looking for a More ❯

Job summary About the Head of Operations and Projects role: As well as providing leadership for the Facilities, IT and Projects teams and their experienced team managers, the Head of Operations and Projects will join the charitys Senior Management Team and take the lead on strategic priorities including a multi-year programme of estates development, integrating environmental sustainability principles into operations and projects, the evaluation of emerging technologies, and business continuity and resilience. You will be flexible in your approach to working hours and times and be comfortable to regularly travel between Hope House in Shropshire and TyGobaith in Conwy to deliver your role. Main duties of the job … We are looking for a Head of Operations and Projects who has: - A proven track record of leading teams in both operational and project roles. - Professional/degree level qualification (or equivalent experience). - Experience of leading change projects in support of strategic objectives. - Exceptional communication and collaborative working skills. - An understanding of More ❯

We're seeking a Head of Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resource. You'll play a key role in a fast-paced, tech-led company that delivers real … time data and broadcast services to global customers. In this role, you will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support services (24/7) Manage end-user tech, corporate apps (e.g. ServiceNow, Salesforce), and software licensing Collaborate with exec … leadership weekly to drive strategy and improvement We're looking for someone who: Proven experience in IT operational leadership roles Strong knowledge of Azure, DevOps/cloud engineering, and platform reliability Experience driving observability and monitoring strategies across large-scale services Good working knowledge of cybersecurity practices, frameworks (NIST, ISO 27001, Cyber Essentials), and audit processes Vendor, contract More ❯

Join to apply for the Head of Security Operations role at LRQA . Job ID: 42247 Location: Birmingham, 1 Trinity Park Position Category: Risk Management Position Type: Employee Regular Reporting into the Global Head of Managed Security Solutions, this role is critical in developing and maturing our detection and response capabilities—ensuring we deliver best … in-class SOC services to our global clients. The Head of Security Operations is a pivotal leadership role within our Managed Security Services (MSS) function, responsible for shaping and driving the performance of our Security Operations Centres (which provide a 24x7 service). Role responsibilities: We’re looking for someone with a passion for security … operations who can lead from the front—not just as a manager, but as a hands-on practitioner when needed—building a high-performing, motivated monitoring team and pushing continual improvements in how we detect, respond to, and manage security incidents. This role will play a key part in maintaining exceptional service quality, optimising detection logic, tuning out false More ❯

one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours … when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The Role: Head of Platform Operations and Performance Join British Airways as our Head of Platform Operations and Performance and take the lead in ensuring resilience, observability … You'll Do: Own and drive operational performance management across Ecommerce & Platforms, using operational, commercial and journey metrics (e.g. uptime, response times, bugs) to guide improvements. Foster a culture of observability by leveraging data insights to proactively monitor, troubleshoot, and optimise platform performance. Lead operational resilience, ensuring secure, scalable, and uninterrupted platform services, while managing SLAs and engaging with More ❯

one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours … when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The Role: Head of Platform Operations and Performance Join British Airways as our Head of Platform Operations and Performance and take the lead in ensuring resilience, observability … You’ll Do: Own and drive operational performance management across Ecommerce & Platforms, using operational, commercial and journey metrics (e.g. uptime, response times, bugs) to guide improvements. Foster a culture of observability by leveraging data insights to proactively monitor, troubleshoot, and optimise platform performance. Lead operational resilience, ensuring secure, scalable, and uninterrupted platform services, while managing SLAs and engaging with More ❯