2 of 2 Head of Operations Jobs in Coventry

one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours … when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The Role: Head of Platform Operations and Performance Join British Airways as our Head of Platform Operations and Performance and take the lead in ensuring resilience, observability … You'll Do: Own and drive operational performance management across Ecommerce & Platforms, using operational, commercial and journey metrics (e.g. uptime, response times, bugs) to guide improvements. Foster a culture of observability by leveraging data insights to proactively monitor, troubleshoot, and optimise platform performance. Lead operational resilience, ensuring secure, scalable, and uninterrupted platform services, while managing SLAs and engaging with More ❯

one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours … when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The Role: Head of Platform Operations and Performance Join British Airways as our Head of Platform Operations and Performance and take the lead in ensuring resilience, observability … You’ll Do: Own and drive operational performance management across Ecommerce & Platforms, using operational, commercial and journey metrics (e.g. uptime, response times, bugs) to guide improvements. Foster a culture of observability by leveraging data insights to proactively monitor, troubleshoot, and optimise platform performance. Lead operational resilience, ensuring secure, scalable, and uninterrupted platform services, while managing SLAs and engaging with More ❯