1 to 25 of 37 Head of Operations Jobs in England

The Head of IT Operations will provide operational leadership of IT infrastructure, cloud, network, and telephony systems, supporting mission-critical services across port terminals, shipping operations, and commercial offices. This role is pivotal in ensuring IT operations are resilient, secure, and aligned with the dynamic needs of the maritime and port services industry … delivering high performance across a complex operational landscape. Client Details The employer is a well-established organisation in the leisure, travel, and tourism industry. Description The Head of IT Operations will provide strategic and operational leadership of IT infrastructure, cloud environments, network, and telephony systems, supporting mission-critical services across port terminals, shipping operations, and … commercial offices. This role is pivotal in ensuring IT operations are resilient, secure, and aligned with the dynamic needs of the maritime and port services industry, delivering high performance across a complex, 24/7 operational landscape. Duties and Responsibilities: Infrastructure & Cloud Management * Lead the architecture and lifecycle management of hybrid infrastructure supporting all operations, both More ❯

Head of Customer Operations Salary : £35,000 - £40,000 per annum Location : Remote (UK-based preferred) Roto VR is on a mission to revolutionise the way we experience Virtual Reality. Our award-winning Roto VR chairs bring a new level of immersion to gaming, simulation, training, and entertainment. We're scaling fast, selling through global retailers … including Amazon, Argos, Best Buy and Costco, and we're looking for a Head of Customer Operations to join our growing team. This is a key role, ensuring that every customer - from hardcore VR gamers to global enterprise clients - receives the world-class service they expect from an innovative tech leader. We're looking for a proactive … customer-focused applicant who has a genuine passion and interest in virtual reality gaming and technology. Must Haves: Genuine enthusiasm for VR and gaming. Strong understanding of Shopify. Proven experience with CRM systems (HubSpot ideal). Solid grasp of logistics (domestic: UK & USA; international). Nice To Haves: Experience in technology product launches. Marketing exposure: Email, Google Ads More ❯

Head of Customer Operations Salary : £35,000 - £40,000 per annum Location : Remote (UK-based preferred) Roto VR is on a mission to revolutionise the way we experience Virtual Reality. Our award-winning Roto VR chairs bring a new level of immersion to gaming, simulation, training, and entertainment. We’re scaling fast, selling through global retailers … including Amazon, Argos, Best Buy and Costco, and we’re looking for a Head of Customer Operations to join our growing team. This is a key role, ensuring that every customer – from hardcore VR gamers to global enterprise clients – receives the world-class service they expect from an innovative tech leader. We're looking for a proactive … customer-focused applicant who has a genuine passion and interest in virtual reality gaming and technology. Must Haves: Genuine enthusiasm for VR and gaming. Strong understanding of Shopify. Proven experience with CRM systems (HubSpot ideal). Solid grasp of logistics (domestic: UK & USA; international). Nice To Haves: Experience in technology product launches. Marketing exposure: Email, Google Ads More ❯

Head of E-Commerce Operations Certain Advantage is hiring for a Head of E-Commerce Operations for a client based in Liverpool.The role is on a permanent basis, with excellent benefits. £60,000-£70,000 DOE, plus bonus. The Role: We are seeking a dynamic Head of E-commerce Operations/… Operations Director to lead ecommerce strategy, drive operational efficiency, and enhance customer experiences within the supply chain. This is an exciting position to really help drive the various teams within the business and increase online sales. The role will be to improvement performance and help project manage ecommerce channels such as new Marketplaces. You will oversee order fulfilment, supply … chain logistics, website performance, and marketplace expansion, ensuring smooth ops and business growth within a predominantly b2c retail business. The business has a number of websites to manage, which are Shopify based, a great brand and product line. This is within home improvements so candidates within a similar industry could fit or household, homeware or appliances too. A completely More ❯

Head of Customer Operations – SaaS Overview An excellent opportunity has arisen with a growing SaaS company, providing smart, scalable solutions to a diverse customer base. As they expand, we're looking for a Head of Customer Operations to lead the day-to-day running of their customer support and service delivery functions. This … You’ll be responsible for ensuring customers receive timely, high-quality support, while also overseeing client onboarding, service continuity, and process optimisation. Role and Responsibilities Own the full customer operations function from initial client onboarding to ongoing service delivery Manage the daily operations of the support team, ensuring inbound calls and issues are resolved efficiently and professionally … customer support tools and systems (e.g. helpdesk, CRM, telephony platforms) Lead operational readiness for new feature rollouts, customer launches, or service changes Skills and Experience Proven experience leading customer operations or service delivery teams, ideally in a SaaS or tech-driven environment Strong track record in managing customer onboarding, support, and day-to-day service operations Skilled in More ❯

This role sits within the Global Investor and Distribution Solutions (GIDS), the business unit that delivers global omni-channel investor servicing, including contact centre, as well as digital services. Head of Product Operations Locations : London, Essex | Hybrid The Opportunity We’re looking for an experienced Head of Product Operations to take our Digital organisation … to the next level. This is an opportunity to own and drive the strategy for our product operations across digital. You’ll be part of a fast-moving, highly skilled team, shaping the next generation of investment and client-facing applications. This is our first leadership hire in product operations, and we see it as a … fundamental piece to continue driving efficiency. By streamlining and gradually improving the functions that support our product org, you will support our team to meet the needs of our clients better and deliver more strategic outcomes. We are looking for an experienced leader who is confident in setting up a product operations function from scratch and proving its More ❯

This role sits within the Global Investor and Distribution Solutions (GIDS), the business unit that delivers global omni-channel investor servicing, including contact centre, as well as digital services. Head of Product Operations Locations : London, Essex | Hybrid The Opportunity We’re looking for an experienced Head of Product Operations to take our Digital organisation … to the next level. This is an opportunity to own and drive the strategy for our product operations across digital. You’ll be part of a fast-moving, highly skilled team, shaping the next generation of investment and client-facing applications. This is our first leadership hire in product operations, and we see it as a … fundamental piece to continue driving efficiency. By streamlining and gradually improving the functions that support our product org, you will support our team to meet the needs of our clients better and deliver more strategic outcomes. We are looking for an experienced leader who is confident in setting up a product operations function from scratch and proving its More ❯

This role sits within the Global Investor and Distribution Solutions (GIDS), the business unit that delivers global omni-channel investor servicing, including contact centre, as well as digital services. Head of Product Operations Locations : London, Essex | Hybrid The Opportunity We’re looking for an experienced Head of Product Operations to take our Digital organisation … to the next level. This is an opportunity to own and drive the strategy for our product operations across digital. You’ll be part of a fast-moving, highly skilled team, shaping the next generation of investment and client-facing applications. This is our first leadership hire in product operations, and we see it as a … fundamental piece to continue driving efficiency. By streamlining and gradually improving the functions that support our product org, you will support our team to meet the needs of our clients better and deliver more strategic outcomes. We are looking for an experienced leader who is confident in setting up a product operations function from scratch and proving its More ❯

This role sits within the Global Investor and Distribution Solutions (GIDS), the business unit that delivers global omni-channel investor servicing, including contact centre, as well as digital services. Head of Product Operations Locations : London, Essex | Hybrid The Opportunity We’re looking for an experienced Head of Product Operations to take our Digital organisation … to the next level. This is an opportunity to own and drive the strategy for our product operations across digital. You’ll be part of a fast-moving, highly skilled team, shaping the next generation of investment and client-facing applications. This is our first leadership hire in product operations, and we see it as a … fundamental piece to continue driving efficiency. By streamlining and gradually improving the functions that support our product org, you will support our team to meet the needs of our clients better and deliver more strategic outcomes. We are looking for an experienced leader who is confident in setting up a product operations function from scratch and proving its More ❯

This role sits within the Global Investor and Distribution Solutions (GIDS), the business unit that delivers global omni-channel investor servicing, including contact centre, as well as digital services. Head of Product Operations Locations : London, Essex | Hybrid The Opportunity We’re looking for an experienced Head of Product Operations to take our Digital organisation … to the next level. This is an opportunity to own and drive the strategy for our product operations across digital. You’ll be part of a fast-moving, highly skilled team, shaping the next generation of investment and client-facing applications. This is our first leadership hire in product operations, and we see it as a … fundamental piece to continue driving efficiency. By streamlining and gradually improving the functions that support our product org, you will support our team to meet the needs of our clients better and deliver more strategic outcomes. We are looking for an experienced leader who is confident in setting up a product operations function from scratch and proving its More ❯

Job Title: Head of Business Operations & Engineering Location: London, UK (Hybrid) Industry: B2B SaaS/Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients … we’re backed by leading investors who believe in our mission to transform how businesses operate through intelligent software. Role Overview We are seeking a strategic and execution-focused Head of Business Operations & Engineering to lead cross-functional initiatives that drive operational excellence and technical innovation. This role sits at the intersection of product, engineering, and … data-driven environment. You will be responsible for aligning engineering capabilities with business goals, optimizing internal processes, and scaling our operational infrastructure to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive More ❯

Job Title: Head of Business Operations & Engineering Location: London, UK (Hybrid) Industry: B2B SaaS/Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients … we’re backed by leading investors who believe in our mission to transform how businesses operate through intelligent software. Role Overview We are seeking a strategic and execution-focused Head of Business Operations & Engineering to lead cross-functional initiatives that drive operational excellence and technical innovation. This role sits at the intersection of product, engineering, and … data-driven environment. You will be responsible for aligning engineering capabilities with business goals, optimizing internal processes, and scaling our operational infrastructure to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive More ❯

Job Title: Head of Business Operations & Engineering Location: London, UK (Hybrid) Industry: B2B SaaS/Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients … we’re backed by leading investors who believe in our mission to transform how businesses operate through intelligent software. Role Overview We are seeking a strategic and execution-focused Head of Business Operations & Engineering to lead cross-functional initiatives that drive operational excellence and technical innovation. This role sits at the intersection of product, engineering, and … data-driven environment. You will be responsible for aligning engineering capabilities with business goals, optimizing internal processes, and scaling our operational infrastructure to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive More ❯

Job Title: Head of Business Operations & Engineering Location: London, UK (Hybrid) Industry: B2B SaaS/Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients … we’re backed by leading investors who believe in our mission to transform how businesses operate through intelligent software. Role Overview We are seeking a strategic and execution-focused Head of Business Operations & Engineering to lead cross-functional initiatives that drive operational excellence and technical innovation. This role sits at the intersection of product, engineering, and … data-driven environment. You will be responsible for aligning engineering capabilities with business goals, optimizing internal processes, and scaling our operational infrastructure to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive More ❯

Job Title: Head of Business Operations & Engineering Location: London, UK (Hybrid) Industry: B2B SaaS/Technology Employment Type: Full-Time About the Company We are a high-growth B2B SaaS company headquartered in London, delivering enterprise-grade solutions that help businesses streamline operations, improve customer engagement, and scale efficiently. Our platform is trusted by global clients … we’re backed by leading investors who believe in our mission to transform how businesses operate through intelligent software. Role Overview We are seeking a strategic and execution-focused Head of Business Operations & Engineering to lead cross-functional initiatives that drive operational excellence and technical innovation. This role sits at the intersection of product, engineering, and … data-driven environment. You will be responsible for aligning engineering capabilities with business goals, optimizing internal processes, and scaling our operational infrastructure to support rapid growth. Key Responsibilities Business Operations Design and implement scalable operational frameworks across departments Lead strategic planning, OKR development, and performance tracking Partner with Finance, Sales, and Customer Success to improve cross-functional workflows Drive More ❯

Reward Gateway, part of Edenred, is a global leader in benefits and employee engagement. We help businesses attract, engage, and retain top talent through strategic reward, recognition, and well-being solutions. Guided by our shared missions-'Making the World a Better Place to Work' and 'Enriching Connections, For Good'-we're committed to transforming workplaces and improving people's … lives. Our team embodies entrepreneurial spirit, innovation, and respect. We push boundaries, speak up, and stay human, fostering a culture where imagination thrives. Your Role in our Mission: As Head of Product Operations, you will play a pivotal role in developing best-in-class scalable operations across our Product Teams to focus on problem-solving and … delivering user value. By standardising and championing scalable product development practices, aligning operations, optimising workflows, and enabling product innovation, you will empower our teams to deliver impactful solutions. A key part of your role will be to own how we handle issues and incidents, making sure we're effective, efficient and consistent What's In It For Me More ❯

Job Title: Head of Technical Operations Centre (TOC) Role: We’re working with a global leader in live broadcast media to find a driven and technically accomplished Head of Technical Operations Centre. This is a unique opportunity to lead and evolve a 24/7 mission-critical environment that underpins some of the … world’s most watched live events. You’ll be at the helm of operational excellence, technical innovation, and team leadership, all while staying close to the tech in a hands-on capacity. What’s in it for you? Take ownership of a high-performance TOC supporting global live broadcasts. Shape the technical roadmap with the opportunity to introduce … new tools and processes. Join a highly collaborative culture with visible impact and senior leadership exposure. Responsibilities: Lead and mentor the TOC engineering team, ensuring 24/7 coverage of network and video services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support More ❯

Job Title: Head of Technical Operations Centre (TOC) Role: We’re working with a global leader in live broadcast media to find a driven and technically accomplished Head of Technical Operations Centre. This is a unique opportunity to lead and evolve a 24/7 mission-critical environment that underpins some of the … world’s most watched live events. You’ll be at the helm of operational excellence, technical innovation, and team leadership, all while staying close to the tech in a hands-on capacity. What’s in it for you? Take ownership of a high-performance TOC supporting global live broadcasts. Shape the technical roadmap with the opportunity to introduce … new tools and processes. Join a highly collaborative culture with visible impact and senior leadership exposure. Responsibilities: Lead and mentor the TOC engineering team, ensuring 24/7 coverage of network and video services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support More ❯

Job Title: Head of Technical Operations Centre (TOC) Role: We’re working with a global leader in live broadcast media to find a driven and technically accomplished Head of Technical Operations Centre. This is a unique opportunity to lead and evolve a 24/7 mission-critical environment that underpins some of the … world’s most watched live events. You’ll be at the helm of operational excellence, technical innovation, and team leadership, all while staying close to the tech in a hands-on capacity. What’s in it for you? Take ownership of a high-performance TOC supporting global live broadcasts. Shape the technical roadmap with the opportunity to introduce … new tools and processes. Join a highly collaborative culture with visible impact and senior leadership exposure. Responsibilities: Lead and mentor the TOC engineering team, ensuring 24/7 coverage of network and video services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support More ❯

Company Description Cardaq UK, established in October 2011, has over 12 years of experience in accepting and processing transparent payments globally. We excel in providing secure and efficient payment solutions, ensuring trust and reliability for our clients. As a leading player in the payment processing industry, we prioritise excellence and transparency in all our operations. Role Overview We are … seeking an experienced and detail-driven leader to head our Customer Operations (First Line of Defence). In this senior role, you will have strategic oversight of all first-line risk functions for merchant operations, including Merchant Onboarding & Underwriting, Ongoing Merchant Reviews, Transaction & Merchant Monitoring, and Fraud & Disputes. You will be responsible for ensuring that … plays a critical part in safeguarding Cardaq’s acquiring business while enabling scalable growth. Reporting to the COO and working closely with the Board and the 2 nd line of Defence, you will establish robust processes and controls that meet FCA and card network standards. You will collaborate cross-functionally with Compliance, Risk, Product, and Technology teams to ensure More ❯

Company Description Cardaq UK, established in October 2011, has over 12 years of experience in accepting and processing transparent payments globally. We excel in providing secure and efficient payment solutions, ensuring trust and reliability for our clients. As a leading player in the payment processing industry, we prioritise excellence and transparency in all our operations. Role Overview We are … seeking an experienced and detail-driven leader to head our Customer Operations (First Line of Defence). In this senior role, you will have strategic oversight of all first-line risk functions for merchant operations, including Merchant Onboarding & Underwriting, Ongoing Merchant Reviews, Transaction & Merchant Monitoring, and Fraud & Disputes. You will be responsible for ensuring that … that plays a critical part in safeguarding Cardaq’s acquiring business while enabling scalable growth. Reporting to the COO and working closely with the Board and the 2nd line of Defence, you will establish robust processes and controls that meet FCA and card network standards. You will collaborate cross-functionally with Compliance, Risk, Product, and Technology teams to ensure More ❯

Company Description Cardaq UK, established in October 2011, has over 12 years of experience in accepting and processing transparent payments globally. We excel in providing secure and efficient payment solutions, ensuring trust and reliability for our clients. As a leading player in the payment processing industry, we prioritise excellence and transparency in all our operations. Role Overview We are … seeking an experienced and detail-driven leader to head our Customer Operations (First Line of Defence). In this senior role, you will have strategic oversight of all first-line risk functions for merchant operations, including Merchant Onboarding & Underwriting, Ongoing Merchant Reviews, Transaction & Merchant Monitoring, and Fraud & Disputes. You will be responsible for ensuring that … that plays a critical part in safeguarding Cardaq’s acquiring business while enabling scalable growth. Reporting to the COO and working closely with the Board and the 2nd line of Defence, you will establish robust processes and controls that meet FCA and card network standards. You will collaborate cross-functionally with Compliance, Risk, Product, and Technology teams to ensure More ❯

Company Description Cardaq UK, established in October 2011, has over 12 years of experience in accepting and processing transparent payments globally. We excel in providing secure and efficient payment solutions, ensuring trust and reliability for our clients. As a leading player in the payment processing industry, we prioritise excellence and transparency in all our operations. Role Overview We are … seeking an experienced and detail-driven leader to head our Customer Operations (First Line of Defence). In this senior role, you will have strategic oversight of all first-line risk functions for merchant operations, including Merchant Onboarding & Underwriting, Ongoing Merchant Reviews, Transaction & Merchant Monitoring, and Fraud & Disputes. You will be responsible for ensuring that … that plays a critical part in safeguarding Cardaq’s acquiring business while enabling scalable growth. Reporting to the COO and working closely with the Board and the 2nd line of Defence, you will establish robust processes and controls that meet FCA and card network standards. You will collaborate cross-functionally with Compliance, Risk, Product, and Technology teams to ensure More ❯

Company Description Cardaq UK, established in October 2011, has over 12 years of experience in accepting and processing transparent payments globally. We excel in providing secure and efficient payment solutions, ensuring trust and reliability for our clients. As a leading player in the payment processing industry, we prioritise excellence and transparency in all our operations. Role Overview We are … seeking an experienced and detail-driven leader to head our Customer Operations (First Line of Defence). In this senior role, you will have strategic oversight of all first-line risk functions for merchant operations, including Merchant Onboarding & Underwriting, Ongoing Merchant Reviews, Transaction & Merchant Monitoring, and Fraud & Disputes. You will be responsible for ensuring that … plays a critical part in safeguarding Cardaq’s acquiring business while enabling scalable growth. Reporting to the COO and working closely with the Board and the 2 nd line of Defence, you will establish robust processes and controls that meet FCA and card network standards. You will collaborate cross-functionally with Compliance, Risk, Product, and Technology teams to ensure More ❯

Role: Head of Operations Based: London Package: £120-140k £bonus FRS are recruiting an Operations Manager for a reputable, well know UK business based in London. A basic salary of circa £120,000 to £140,000 (negotiable on experience) is attached to this role plus a £bonus based on company profits (figure TBC). … You will be heading a team of circa 30 staff & suitable candidates will have a background within the Tech, Property or Automotive sectors. Duties Will Include Lead and oversee operational functions across London and regional sites Leading your team of approximately 30 staff Collaborate with the Board to align operational processes with business objectives and growth targets Develop … and implement strategies to improve efficiency, service delivery and overall business performance Work closely with the Board and senior stakeholders to align operations with company goals and growth targets Oversee supply chain, resource allocation and process management Foster a culture of innovation, collaboration and accountability across the organisation Ensure compliance with all relevant regulations, safety standards and internal More ❯