Orchestrate Service Excellence as HeadofServiceDelivery Management (Oracle Expertise) - UK & Europe Do you have a passion for delivering exceptional service and building high-performing teams? Are you an Oracle maestro with a proven track record in Managed Services? If so, this could … be the perfect opportunity to lead the charge! A leading digital engineering and cloud transformation company is seeking an experienced and motivated HeadofServiceDelivery Management. In this pivotal role, you'll oversee the entire Managed Services lifecycle for their Oracle projects across the UKI … Europe region, ensuring clients consistently receive top-notch experiences. Lead the Way in ServiceDelivery Management : Oversee servicedelivery from transition to ongoing support, driving continuous improvement. Set the vision for regional delivery, optimize processes, and cultivate a collaborative, high-performing team. Develop and implement more »
Role : Oracle HeadofDelivery Management Location: London/Reading/Leeds (Hybrid) Experience : 18+ Yrs Type : Permanent Ampstek is seeking for an experienced and motivated HeadofServiceDelivery Management to lead and oversee the successful deliveryof our Managed … Services portfolio to our clients. We are looking for an experienced leader, responsible for managing a team of skilled professionals, optimizing servicedelivery processes and driving profitability through service excellence and client satisfaction. Responsibilities: • Oversee the entire Managed Services lifecycle, from service transition to ongoing … support and continuous service improvement in Oracle projects • Setting the vision for regional delivery, devising an effective operating model, assuring team cohesion/performance and developing capability/skills as required • Providing Thought Leadership to explore opportunities that will mature our service portfolio, provide added value to more »
Headof IT ServiceDelivery Law Firm London - Hybrid We are recruiting on behalf of a global law firm requiring a new Headof IT ServiceDelivery based in London. The role will be accountable for all IT ServiceDelivery … global offices including excellent support to partners, delivering the firm's IT Training strategy and roadmaps for related technology. The role leads the regional Service Desk Managers and IT Training Manager, working closely with the Headof IT Systems and Regional Heads of IT to ensure … that services delivered meet user needs. To be a part of the Global IT Leadership Team, and to work in close partnership with peers and other stakeholders to deliver an optimal IT service to the firm within available budgets and resource capacity. To ensure that IT Servicemore »
I am working with a well known Fintech client of ours ready to expand their senior team looking for a new HeadofServiceDelivery, this candidate will be responsible for the day to day running of operations along with the deliveryof IT services. This HeadofServiceDelivery will Lead and manage the internal IT ServiceDelivery teams through performance management, coaching, mentoring, and day-to-day direction whilst being responsible for the production and implementation of all necessary local IT policies and … and third parties. Bonus points for candidates with experience managing multiple teams in financial services using the Microsoft technology stack! We’re seeking a HeadofServiceDelivery that is able to demonstrate skills/knowledge such as; Proven record of managing multiple teams, and more »
Headof IT ServiceDelivery - London/Hybrid - Permanent The role leads and mentors the regional Service Desk Managers and the IT Training Manager, working closely with the Headof IT Systems and Regional Heads of IT in order to ensure that … services delivered meet user needs. Part of the Global IT Leadership Team, and to work in close partnership with peers and other stakeholders to deliver an optimal IT service to the firm within available budgets and resource capacity Ensure that IT Service Desk support and Training are … delivered to the highest possible standard across all region To ensure that the global ServiceDelivery team and the constituent team members continue to improve in order to meet evolving support requirements To own the ITSM processes, monitor their effectiveness, and proactively identify opportunities for improving both IT more »
where everyone is welcome. We believe success lies in harnessing a truly diverse and inclusive culture. Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on … their digital transformation journey regardless of their maturity. Our vision is to be the UK’s number one provider of secure, integrated cloud services to the small to mid-size market. The Customer Success team are vital to the business as they are responsible for client retention and … referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The HeadofServiceDelivery Management is in charge of ensuring client satisfaction and retaining Six Degrees' most valuable clients and partners (a total value of more than more »
Rapidly expanding network MSP is looking to hire a Headof Network ServiceDelivery to lead the deliveryof network solutions across a range of verticals covering WAN, LAN, WLAN, Firewall, SDWAN, Wireless, AI type solutions. This is a commercially focussed role where … you will be responsible for liaising and managed the customer relationship for larger solution delivery. Duties will also include monitoring, control and support servicedelivery; ensuring systems, methodologies and procedures are in place and followed. Work with the Account Managers, Sales Directors and Project teams to ensure impact … of client and internal projects is understood and factored into ServiceDelivery Lead a team ofservicedelivery managers, leading high performing multiple teams to ensure operational delivery aligns with and achieves strategic vision. Providing feedback through mentoring and coaching on individual development more »