Head of IT Service Delivery
- Hiring Organisation
- National Express LTD
- Location
- Birmingham, England, United Kingdom
National Express is recruiting an experienced Head of IT Service Delivery to join our team at our Head Office in Digbeth, Birmingham. The successful candidate will ensure the seamless, cost-effective, and efficient delivery of IT services to meet business needs, driving operational … excellence and user satisfaction. This role involves leading a team of IT professionals, managing offshore teams and service providers, and driving service improvements. The role also requires managing key supplier relationships, ensuring contractual value and performance, and implementing ITIL best practices. What you'll do: Develop ...