1 to 25 of 87 Head of Support Jobs in the UK

pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Burns Sheehan Senior Director - Head of Platform Engineering, Infrastructure & Security Head of Application Support - £80,000 + 10% bonus A leading international provider of critical IoT connectivity solutions is … seeking a Head of Application Support to lead a team of software and support engineers. This pivotal role will be instrumental in maintaining and evolving the application platforms that underpin their services , supporting a vast network of over 2 million connected devices globally. This is an exciting opportunity for a Head of Application Support to take end-to-end ownership of key application platforms, from development through to operation. You'll be a key member of the IT & Cyber Security leadership team, responsible for the availability and performance of these critical alarm signalling applications. The ideal Head of Application Support will have experience with More ❯

Head of Support Performance at Judge.me Closing the Trust Gap in E-commerce Location: Hybrid (2 days in Shoreditch office near Old Street, London) Salary: £80-90k (includes comprehensive benefits package) Our Mission: Fixing Trust in Commerce For a decade, we've been on a mission to close the Trust Gap-commerce's most expensive problem. … re building the definitive trust infrastructure that enables global trade to flourish. We recognize that trust is not binary but a spectrum, and our work continually expands the boundaries of commerce itself. Each improvement we make enables transactions that previously wouldn't have happened, revealing new frontiers where trust can be further enhanced. Our Impact Today We've grown … platform Massive Reach : We process over 70 million orders monthly, generating 2 million+ verified buyer reviews Organic Growth : We've achieved 40% year-over-year growth purely through word of mouth-no paid marketing or sales teams needed The Opportunity We're seeking a performance-driven Head of Customer Support to architect and optimize a technology More ❯

Head of Application Support - £80,000 + 10% bonus A leading international provider of critical IoT connectivity solutions is seeking a Head of Application Support to lead a team of software and support engineers. This pivotal role will be instrumental in maintaining and evolving the application platforms that underpin their services … supporting a vast network of over 2 million connected devices globally. This is an exciting opportunity for a Head of Application Support to take end-to-end ownership of key application platforms, from development through to operation. You'll be a key member of the IT & Cyber Security leadership team, responsible for the availability … and performance of these critical alarm signalling applications. The ideal Head of Application Support will have experience with the following: Leading a team of circa 10 IT professionals (predominantly offshore) in the operational and software maintenance of alarm signalling devices and platforms. Owning the 2nd/3rd line customer support for application, network More ❯

Social network you want to login/join with: Head of Front Office Support - EMEA, London col-narrow-left Client: Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 76744116c157 Job Views: 4 Posted: 29.06.2025 Expiry Date: 13.08.2025 col-wide Job Description: The TP ICAP Group is a world … leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively … TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one More ❯

A highly successful business with circa 2,000 employees is looking for an accomplished Head of IT Support Operations to join its team. Please note this role is hybrid so you will be able to work from home 3 days per week. In order to be suitable for this role you must be a highly capable leader … with proven experience of managing successful IT teams, including service desks, in an enterprise environment. You will be ITIL certified and have proven experience of leading change projects and improving IT support provision.In this role you will lead a 15 person IT support team and be focused on delivering a proactive and effective service to the … business. You will serve as the figurehead for support operations throughout the business and will excel at communication enabling you to motivate the team, engage stakeholders and manage third parties. Initial key responsibilities will include: Improving processes and practices to ensure an exceptional support service is delivered Improving Incident, Problem & Change management across the firm Delivering a robust More ❯

A highly successful business with circa 2,000 employees is looking for an accomplished Head of IT Support Operations to join its team. Please note this role is hybrid so you will be able to work from home 3 days per week. In order to be suitable for this role you must be a highly capable leader … with proven experience of managing successful IT teams, including service desks, in an enterprise environment. You will be ITIL certified and have proven experience of leading change projects and improving IT support provision.In this role you will lead a 15 person IT support team and be focused on delivering a proactive and effective service to the … business. You will serve as the figurehead for support operations throughout the business and will excel at communication enabling you to motivate the team, engage stakeholders and manage third parties. Initial key responsibilities will include: Improving processes and practices to ensure an exceptional support service is delivered Improving Incident, Problem & Change management across the firm Delivering a robust More ❯

A highly successful business with circa 2,000 employees is looking for an accomplished Head of IT Support Operations to join its team. Please note this role is hybrid so you will be able to work from home 3 days per week. In order to be suitable for this role you must be a highly capable leader … with proven experience of managing successful IT teams, including service desks, in an enterprise environment. You will be ITIL certified and have proven experience of leading change projects and improving IT support provision.In this role you will lead a 15 person IT support team and be focused on delivering a proactive and effective service to the … business. You will serve as the figurehead for support operations throughout the business and will excel at communication enabling you to motivate the team, engage stakeholders and manage third parties. Initial key responsibilities will include: Improving processes and practices to ensure an exceptional support service is delivered Improving Incident, Problem & Change management across the firm Delivering a robust More ❯

Join to apply for the Head of Front Office Support - EMEA role at TP ICAP . The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and data distribution through responsible and innovative solutions. We connect … through secure, innovative trading solutions. Founded in 1999, it has grown into a community empowering the buy side with efficient, intelligent trading tools. Role Overview Liquidnet Europe seeks a Head of Front Office Support - EMEA to lead the support team supporting traders and relationship managers across Europe. The team currently supports six Equities traders in London … Liquidnet Listed Derivatives traders in London, a derivatives brokerage desk, and five London-based relationship managers. The ideal candidate is organized, customer-focused, technically skilled, and experienced in managing support operations within financial trading environments. They must be comfortable translating business needs into technical solutions, with a solid understanding of equity algorithms and workflows. The role involves supporting More ❯

Join to apply for the Head of Central Support - Ethical Trade role at Primark Continue with Google Continue with Google 3 days ago Be among the first 25 applicants Join to apply for the Head of Central Support - Ethical Trade role at Primark Head of Central Support – Ethical Trade Because you … can see how we can be better. Head of Central Support – Ethical Trade Because you can see how we can be better. Innovate, your way. Ethical Trade and Environmental Sustainability at Primark We’re responsible for keeping an eye on Primark’s social and sustainability commitments as part of our Primark Cares strategy. As part of our 130- strong team, you'll collaborate with suppliers, champion ethical practices, and make a tangible difference. All with the purpose of ensuring we meet social compliance, environmental sustainability & legislative requirements, industry initiatives and standards. What You’ll Get People are at the heart of what we do here, so it’s essential we provide you with More ❯

and growing software company specialising in supply chain risk management platforms. We’re in the ‘Tech for Good’ space, providing online web platforms which are in use by some of the largest organisations across a number of industries including the UK Government and the Automotive industry. Based in central Manchester, NQC offers a supportive working atmosphere within a … diverse team of people. We work on a hybrid model and regularly meet up outside of the office for team socials and company events. This is an opportunity to work on globally recognised technology solutions used by major brands throughout the world and become part of an exciting long term plan for sustainability, and a better future. … About Your New Role As part of our growth journey, we are searching for a Head of Compliance & Support Operations to take charge of the Service Delivery function here at NQC. The successful candidate will be a natural leader in operational service management, who can liaise with various functions of the business. You will More ❯

SeeChange is a dynamic startup revolutionizing Vision AI technology. With a team boasting over 436 years of combined expertise and €45 million in platform investment, they've secured 15 patents (and counting). Their mission is to empower people through technology by integrating Vision AI into existing systems, enabling customers to see what's important and change outcomes. About … the Position: The Role: We're looking for someone to take ownership of our technical support function as we scale. You'll be responsible for guiding our support team, ensuring our retail and enterprise customers get fast, knowledgeable help, and making sure our support operation runs smoothly as we grow. This is a hands-on, people … focused role where you'll have a direct impact on customer experience and team culture. Key Responsibilities: Lead, motivate, and organise our support engineers, setting clear goals and making sure customers get the help they need-every time. Build out and refine our support processes, from ticket handling to escalation, so we're always improving how we serve More ❯

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Head of Application & Platform Support Department: Delivery & Practices Employment Type: Permanent Location: Any UK Office Hub (Bristol/London/Manchester/Swansea) Compensation: GBP 80,000 - GBP 100,000/year Description About Made Tech Our … aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a part of our technical leadership team, you will enable public sector organisations to better use technology to improve society … best practice, building and coaching teams, being a champion for Made Tech's managed service both internally and externally and evolving our propositions and practices. Key Responsibilities As a Head of Practice, reporting to the Head of Managed Services, you will work closely with our client facing teams to inform their strategy and ways of More ❯

SeeChange is a dynamic startup revolutionizing Vision AI technology. With a team boasting over 436 years of combined expertise and €45 million in platform investment, they've secured 15 patents (and counting). Their mission is to empower people through technology by integrating Vision AI into existing systems, enabling customers to see what's important and change outcomes. About … the Position: The Role: We're looking for someone to take ownership of our technical support function as we scale. You'll be responsible for guiding our support team, ensuring our retail and enterprise customers get fast, knowledgeable help, and making sure our support operation runs smoothly as we grow. This is a hands-on, people … focused role where you'll have a direct impact on customer experience and team culture. Key Responsibilities: Lead, motivate, and organise our support engineers, setting clear goals and making sure customers get the help they need-every time. Build out and refine our support processes, from ticket handling to escalation, so we're always improving how we serve More ❯

Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a part of our technical leadership team, you will enable public sector organisations to better use technology to improve … best practice, building and coaching teams, being a champion for Made Tech's managed service both internally and externally and evolving our propositions and practices. Key responsibilities As a Head of Practice, reporting to the Head of Managed Services, you will work closely with our client-facing teams to inform their strategy and ways of … You will ensure teams are delivering to a high quality and are consistently showcasing best practice. You will work to ensure an exceptional employee experience, and that the team of application & platform support engineers have the skills and experiences they need to deliver for our clients and their users; whilst also considering their individual development plans. You will More ❯

Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a part of our technical leadership team, you will enable public sector organisations to better use technology to improve … best practice, building and coaching teams, being a champion for Made Tech’s managed service both internally and externally and evolving our propositions and practices. Key responsibilities As a Head of Practice, reporting to the Head of Managed Services, you will work closely with our client-facing teams to inform their strategy and ways of … You will ensure teams are delivering to a high quality and are consistently showcasing best practice. You will work to ensure an exceptional employee experience, and that the team of application & platform support engineers have the skills and experiences they need to deliver for our clients and their users; whilst also considering their individual development plans. You will More ❯

Social network you want to login/join with: Head of Technical Support, warrington, cheshire col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Head of Technical Support, Manchester, £75,000 - £100,000 + Bens … We’re working with an innovative AI tech scale-up to find them a new Head of Technical Support. They are well backed financial with a clear growth plan, this disruptive technology company blends machine learning with practical application—enabling their clients to enhance safety, reduce risk, and operate more intelligently. With expansion already underway and a proven … product, they’re now looking for a Technical Support Leader to elevate their customer experience at scale. The new Head of Technical Support will grow and lead a new support team, shaping scalable processes, and ensuring every technical interaction is fast, frictionless, and high impact. Role highlights: Lead and coach a high-performing technical support More ❯

EMEA Head of Equity Derivatives Production Support - SVP EMEA Head of Equity Derivatives Production Support - SVP Citi London, United Kingdom Apply now Posted 3 hours ago Permanent Competitive The EMEA Head of Equity Derivatives Production Support is accountable for the management of a complex Equity Derivatives trading and risk technology … environment, and for the provision of technology support to a large scale business. The role leads and directs a team of professionals based in London, Paris and Pune, and requires a comprehensive understanding of derivatives trading & risk management and how technology helps to achieve the objectives of the business. Strong commercial awareness is a necessity. … Trading, Control Functions and Application Development. Excellent communication skills are required in order to negotiate internally and influence outcomes, often at a senior level. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to More ❯

EMEA Head of Equity Derivatives Production Support - SVP EMEA Head of Equity Derivatives Production Support - SVPCiti London, United Kingdom Apply now Posted 3 hours ago Permanent Competitive The EMEA Head of Equity Derivatives Production Support is accountable for the management of a complex Equity Derivatives trading and risk technology environment … and for the provision of technology support to a large scale business. The role leads and directs a team of professionals based in London, Paris and Pune, and requires a comprehensive understanding of derivatives trading & risk management and how technology helps to achieve the objectives of the business. All the relevant skills, qualifications and experience … Trading, Control Functions and Application Development. Excellent communication skills are required in order to negotiate internally and influence outcomes, often at a senior level. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to More ❯

About Gorilla Join us at Gorilla and be part of a mission to transform the energy industry. At Gorilla, you'll play a vital role in delivering cutting-edge data solutions for a lower-carbon future. We focus on providing efficient, reliable, and flexible SaaS solutions for data processing and analysis in the energy sector. Together, we're driving … emissions through technology and data-driven insights. Mission At Gorilla, we're transforming how the world's most ambitious energy companies achieve their goals. As Team Lead Customer Success & Support , you'll play a pivotal role in shaping our customer strategy, building a high-performing global team, and delivering real business impact. You'll lead both our Customer Success … and Support teams to ensure our enterprise clients receive exceptional service and value. This is a high-ownership role for a hands-on strategic leader who thrives in fast-changing environments and loves empowering others to do their best work. You'll report to our VP of Customer & Delivery, Willem Torfs , and work closely with Sales, Product, Marketing More ❯

solutions for over two decades. Our cloud-based, cross-regulation SaaS platforms empower banks, brokers, hedge funds, asset managers, insurance companies, and corporates to meet global regulatory requirements. Our support team is expanding, and we need a global lead to play a pivotal role in this growth. You will join a team of problem solvers and solution finders … our colleagues to achieve their full potential. Position Summary: We are seeking an exceptional leader with a keen focus on enhancing the overall customer experience across a broad range of clients to ensure the swift and effective management of client workflows. The ideal candidate will excel in leading a dynamic, multilingual, and diverse organizations, providing clear direction and … strategy to the regional Client Support team leads, driving accountability and execution. Duties and Accountabilities: Leadership: Provide an effective and inspiring day-to-day leadership presence to direct and indirect reports as well as colleagues in adjacent functions. Objective Setting: Set clear objectives for your leadership team, evaluate progress, and cultivate a high-performance culture with a focus on More ❯

solutions for over two decades. Our cloud-based, cross-regulation SaaS platforms empower banks, brokers, hedge funds, asset managers, insurance companies, and corporates to meet global regulatory requirements. Our support team is expanding, and we need a global lead to play a pivotal role in this growth. You will join a team of problem solvers and solution finders … our colleagues to achieve their full potential. Position Summary: We are seeking an exceptional leader with a keen focus on enhancing the overall customer experience across a broad range of clients to ensure the swift and effective management of client workflows. The ideal candidate will excel in leading a dynamic, multilingual, and diverse organizations, providing clear direction and … strategy to the regional Client Support team leads, driving accountability and execution. Duties and Accountabilities: Leadership: Provide an effective and inspiring day-to-day leadership presence to direct and indirect reports as well as colleagues in adjacent functions. Objective Setting: Set clear objectives for your leadership team, evaluate progress, and cultivate a high-performance culture with a focus on More ❯

Role: Head of Application Support Location: Kidderminster (Fully In-Office) Salary: £55,000 - £65,000 A strategic leadership opportunity for a customer-focused professional to lead and evolve the support function for a growing ERP software provider. As Head of Software Support , you’ll oversee all aspects of customer support—from … first-line troubleshooting to complex technical resolution—ensuring a high-quality, consistent experience across products and teams. You’ll play a key role in shaping support strategy, developing talent, and enhancing processes, while championing service excellence and cross-functional collaboration. The successful candidate will be required to be on-site Monday to Friday, so please ensure that being on … site in Kidderminster is feasible and of interest to you. Key Responsibilities Lead, coach, and inspire a team of managers and support specialists Drive performance through clear KPIs, ownership, and service delivery standards Streamline and enhance support workflows to improve speed, accuracy, and customer satisfaction Manage escalations and foster a culture of proactive issue resolution More ❯

Role: Head of Application Support Location: Kidderminster (Fully In-Office) Salary: £55,000 - £65,000 A strategic leadership opportunity for a customer-focused professional to lead and evolve the support function for a growing ERP software provider. As Head of Software Support , youll oversee all aspects of customer supportfrom first-line troubleshooting … to complex technical resolutionensuring a high-quality, consistent experience across products and teams. Youll play a key role in shaping support strategy, developing talent, and enhancing processes, while championing service excellence and cross-functional collaboration. The successful candidate will be required to be on-site Monday to Friday, so please ensure that being on-site in Kidderminster is feasible … and of interest to you. Key Responsibilities Lead, coach, and inspire a team of managers and support specialists Drive performance through clear KPIs, ownership, and service delivery standards Streamline and enhance support workflows to improve speed, accuracy, and customer satisfaction Manage escalations and foster a culture of proactive issue resolution Collaborate with Development, Product, Delivery More ❯

Head of Client Support/Experience - 9 Month FTC (Maternity Cover), Up to £120,000 + Benefits, London Based with Hybrid Working i.e. 2 days a week in the office, 3 from home, Amazing FintechSaaS Company. Overview of the Head of Client Support/Experience Are you the kind of leader who … towards challenges? The type who doesn’t just respond to problems - but transforms them into momentum? If you thrive under pressure, lead with purpose, and believe that world-class support is a mission, not a function, then this position could be your next big opportunity. We're looking for an exceptional Head of Client Support/… leading finance teams move faster, smarter and with greater agility. Their powerful platforms turn financial data into competitive advantage for global brands. Supporting that mission means delivering outstanding client support around the globe - and that's where you come in. This maternity cover isn’t about coasting - it’s about catalysing. You’ll own the global support strategy More ❯

Location: Gibraltar. UK-based applicants welcome. Are you an experienced Senior Underwriter looking for a completely new challenge and a change of lifestyle? We're looking for a UK-based Head of Underwriting to relocate and take on a high-impact role in Gibraltar, with full relocation support provided. For this Head of Underwriting … a tailored relocation package to make the move to Gibraltar as smooth as possible. This includes help with moving logistics, initial accommodation, guidance on settling in, and ongoing financial support to help you and your family integrate locally. (Find more details below) About EICL Created in 2019, EICL was the UK's first ever insurtech to secure its own … blazers, industry disruptors, game changers. Whatever you call us, we're setting a new standard for insurance, and helping businesses to reach their full potential along the way. Purpose of the role As EICL's Head of Underwriting, you'll lead the execution of our underwriting strategy and oversee the performance and development of our More ❯