2 Head of Technology Services Jobs in London

Company Description At Informa , no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more … and do more through live and on demand events, digital and data-driven services and academic research. We are home to over 10,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies. Technology Services & Solutions (TSS) is a key function within Global Support, comprising c.250 Colleagues with responsibility for the day to day running and management of the key enterprise technology disciplines that underpin day to day business operations across the divisions, including Information Security, Service Management, Enterprise Architecture, Digital Workplace more »

About the Role: To maximize the return on investment in Onclusive’s enterprise CRM system (Salesforce) by harmonising understanding, consistency of use, adoption, data integrity, integrations and requests for product development across all internal functions and markets. This is a hands-on role and you will regularly work with … other stakeholders and cross-functional teams acting as a bridge between the technical, business and back office teams to ensure the technology solutions meet the needs of the business and deliver value added benefits. Your responsibilities: Lead on business and process change implementation, providing input and solutions in … relation to the CRM system. Lead on a consistent and appropriate adoption of the CRM system across Onclusive. Provide training and support through face-to-face training and production of online resources, for all teams to ensure maximum benefit from working with the CRM. Ensure all training support more »