5 of 5 Help Desk Manager Jobs in London

years of experience delivering reliable, proactive IT support and infrastructure services to a diverse client base. As we continue to grow, we are looking for a talented Helpdesk Manager to lead our dynamic support team and drive service excellence. The Opportunity Were seeking an experienced, people-first leader to manage our busy helpdesk. Youll be responsible for overseeing More ❯

Job Title: Helpdesk Manager Location: Pencoed, South Wales, UK (on-site) Salary : 35,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday - 09:00 to 17:30 (5 days per week, 8 hours per day during this times) About Flotek: Flotek Group are the fastest growing Tech Company providing IT and Comms technology to … Our ambitious growth is focused on our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: As a Helpdesk Manager, your role goes beyond technical troubleshooting-you are the driving force behind a customer-centric, high-performance support team, balancing both on-site and remote staff. Your leadership … click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support More ❯

Tecsa is growing its OneViu retail analytics platform tech delivery team and is seeking a Helpdesk Support Manager. The Helpdesk Support Manager will work collaboratively with client account teams and internal technical team to provide a structured and responsive helpdesk service. This is a hands-on role within an innovative and fast-growing digital business. Your primary responsibilities … helpdesk plans, ensuring progress and adjusting schedules as needed. 3-5 years in a support or customer service role, with at least 2 years in a technical support or help desk position. 1-2 years of experience managing a team in a high-demand environment. Exceptional interpersonal skills, with strong written and verbal communication abilities. Relevant experience with … handling of requests or problem reports. Strong negotiation, conflict management, and leadership skills. Proficiency in managing teams. Experience of maintaining and configuring helpdesk ticket management systems e.g. Jira Service Desk Experience in managing and communicating with remote teams during non-traditional business hours. Ability to thrive in a fast-paced, high-energy, team-oriented environment. Proficiency in multitasking and More ❯

We’re seeking an experienced and motivated Helpdesk Manager to join a dynamic team in the fast-paced FMCG sector. Based in London’s vibrant West End, this is an exciting opportunity to step into a pivotal role with the potential to become permanent. In this role, you'll coach and support your team through tailored training and More ❯

the Southbank Centre, directly for Engie. Responsible for logging reactive work requests for engineering and cleaning related tasks and issuing planned maintenance works for all Southbank Centre locations. Ensure help desk team are updating jobs on the CAFM system with latest information and closing once completed. Working 8am to 5pm Monday to Friday based at the Southbank Centre … London. Thee Helpdesk will be operational 7 days a week, requiring oversight of the shift plan. Key Duties: • Manage communication via phone, emails, radio calls etc • Support help desk team, Logging reactive tasks on CAFM system • Ensure and assist help desk team are allocating work sheets for engineers/cleaners/sub-contractors • Ensure and assist … help desk team updating the CAFM system once engineers/cleaner's/Sub contractors feedback received • Ensure parts for further works, where necessary, have been passed for ordering and processing. • Arrange for quotes to be raised where required • Strictly monitor all open tasks until resolution, ensuring tasks are assigned to correct profession and prioritised correctly. • Ensure correct More ❯