Help Desk Manager Jobs in London

Help Desk Manager
England > London

The median Help Desk Manager salary in London is £35,500 per year, according to job vacancies posted during the 6 months leading to 7 August 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
7 Aug 2025
Same period 2024 Same period 2023
Rank 400 474 549
Rank change year-on-year +74 +75 +352
Permanent jobs requiring a Help Desk Manager 3 2 1
As % of all permanent jobs advertised in London 0.023% 0.010% 0.004%
As % of the Job Titles category 0.025% 0.010% 0.004%
Number of salaries quoted 3 2 1
10th Percentile - - -
25th Percentile £34,250 £51,250 -
Median annual salary (50th Percentile) £35,500 £52,500 £42,000
Median % change year-on-year -32.38% +25.00% -27.90%
75th Percentile £50,875 £53,750 -
90th Percentile £59,350 - -
England median annual salary £47,500 £40,000 £50,000
% change year-on-year +18.75% -20.00% +17.65%

All Permanent IT Job Vacancies
London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in London with a recognized job title 11,899 19,054 24,693
% of permanent jobs with a recognized job title 91.97% 95.08% 95.01%
Number of salaries quoted 7,273 12,981 19,732
10th Percentile £39,000 £40,000 £41,250
25th Percentile £52,500 £51,250 £54,000
Median annual salary (50th Percentile) £72,500 £70,000 £72,500
Median % change year-on-year +3.57% -3.45% +3.57%
75th Percentile £97,500 £95,000 £95,000
90th Percentile £120,000 £118,750 £115,000
England median annual salary £55,000 £55,000 £60,000
% change year-on-year - -8.33% -

Help Desk Manager
Job Vacancy Trend in London

Job postings that featured Help Desk Manager in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Help Desk Manager in London

Help Desk Manager
Salary Trend in London

3-month moving average salary quoted in jobs citing Help Desk Manager in London.

Salary trend for Help Desk Manager in London

Help Desk Manager
Salary Histogram in London

Salary distribution for jobs citing Help Desk Manager in London over the 6 months to 7 August 2025.

Salary histogram for Help Desk Manager in London

Help Desk Manager
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Manager within the London region over the 6 months to 7 August 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South London - 2 £35,500 - 2
Central London - 1 £65,000 -
Help Desk Manager
England

Help Desk Manager Skill Set
Top 27 Co-occurring Skills and Capabilities in London

For the 6 months to 7 August 2025, Help Desk Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the London region featuring Help Desk Manager in the job title.

1 3 (100.00%) Microsoft 365
1 3 (100.00%) Customer Service
2 2 (66.67%) Onboarding
2 2 (66.67%) Microsoft Copilot
2 2 (66.67%) Microsoft Intune
2 2 (66.67%) Problem-Solving
2 2 (66.67%) Social Skills
2 2 (66.67%) ITIL
2 2 (66.67%) CRM
2 2 (66.67%) SLA
2 2 (66.67%) Microsoft
2 2 (66.67%) Artificial Intelligence
2 2 (66.67%) Dynamics CRM
2 2 (66.67%) JIRA
2 2 (66.67%) Continuous Improvement
2 2 (66.67%) User Experience
3 1 (33.33%) iManage
3 1 (33.33%) Intapp
3 1 (33.33%) Self-Motivation
3 1 (33.33%) Active Directory
3 1 (33.33%) Microsoft Exchange
3 1 (33.33%) Law
3 1 (33.33%) Legal
3 1 (33.33%) Asset Management
3 1 (33.33%) Document Management
3 1 (33.33%) Analytics
3 1 (33.33%) Microsoft Office

Help Desk Manager Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (33.33%) Microsoft Exchange
Applications
1 1 (33.33%) Microsoft Office
Business Applications
1 2 (66.67%) Dynamics CRM
Cloud Services
1 3 (100.00%) Microsoft 365
2 2 (66.67%) Microsoft Copilot
Development Applications
1 2 (66.67%) JIRA
General
1 2 (66.67%) Social Skills
2 1 (33.33%) Law
2 1 (33.33%) Legal
Miscellaneous
1 2 (66.67%) Onboarding
2 1 (33.33%) Self-Motivation
Processes & Methodologies
1 3 (100.00%) Customer Service
2 2 (66.67%) Artificial Intelligence
2 2 (66.67%) Continuous Improvement
2 2 (66.67%) CRM
2 2 (66.67%) ITIL
2 2 (66.67%) Problem-Solving
2 2 (66.67%) User Experience
3 1 (33.33%) Analytics
3 1 (33.33%) Asset Management
3 1 (33.33%) Document Management
Quality Assurance & Compliance
1 2 (66.67%) SLA
System Software
1 1 (33.33%) Active Directory
Systems Management
1 2 (66.67%) Microsoft Intune
Vendors
1 2 (66.67%) Microsoft
2 1 (33.33%) iManage
2 1 (33.33%) Intapp