Contract HelpdeskManager/2nd-Line Support (Dynamics365) Contract length: 4months Location: Merseyside 3 days working week Start date: ASAP Purpose of the role Our retail client is migrating from Microsoft AX 2008 to Dynamics365 . This project will cover the next 20days pre post-go-live and … throughout a 3 month stabilisation window. The two-person service desk may well experience elevated ticket volume. We are seeking an experienced HelpdeskManager with strong 2nd-line MS365 and Microsoft Dynamics to: Manage the overall helpdesk function Protect service levels during the hyper-care period by … for Dynamics365, Windows and O365 issues Triage SQL queries. Key responsibilities Team leadership & scheduling manage workloads, rotas and on-call cover for two Service Desk Engineers. Ticket triage & resolution own Priority 13 incidents, ensuring 5days) by Week6. Dynamics365 & SQL support execute queries, analyse locks and potentially guide data-fix More ❯
doncaster, yorkshire and the humber, united kingdom
CBW Staffing Solutions Ltd
HelpdeskManager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a HelpdeskManager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within … Friday 8am to 5pm 40 hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and HelpdeskManager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract … Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM More ❯
wakefield, yorkshire and the humber, united kingdom
CBW Staffing Solutions Ltd
HelpdeskManager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a HelpdeskManager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within … Friday 8am to 5pm 40 hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and HelpdeskManager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract … Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM More ❯
HelpdeskManager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a HelpdeskManager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within … Friday 8am to 5pm 40 hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and HelpdeskManager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract … Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM More ❯
bradford, yorkshire and the humber, united kingdom
CBW Staffing Solutions Ltd
HelpdeskManager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a HelpdeskManager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within … Friday 8am to 5pm 40 hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and HelpdeskManager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract … Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM More ❯
HelpdeskManager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a HelpdeskManager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within … Friday 8am to 5pm 40 hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and HelpdeskManager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract … Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM More ❯
sheffield, south yorkshire, yorkshire and the humber, united kingdom
CBW Staffing Solutions Ltd
HelpdeskManager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a HelpdeskManager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within … Friday 8am to 5pm 40 hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and HelpdeskManager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract … Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM More ❯
HelpdeskManager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a HelpdeskManager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within … Friday 8am to 5pm 40 hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and HelpdeskManager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract … Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom
CBW Staffing Solutions Ltd
HelpdeskManager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a HelpdeskManager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within … Friday 8am to 5pm 40 hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and HelpdeskManager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract … Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM More ❯
HelpdeskManager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a HelpdeskManager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within … Friday 8am to 5pm 40 hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and HelpdeskManager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract … Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM More ❯
HelpdeskManager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a HelpdeskManager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within … Friday 8am to 5pm 40 hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and HelpdeskManager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract … Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM More ❯
HelpdeskManager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a HelpdeskManager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within … Friday 8am to 5pm 40 hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and HelpdeskManager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract … Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM More ❯
warrington, cheshire, north west england, united kingdom
CBW Staffing Solutions Ltd
HelpdeskManager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a HelpdeskManager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within … Friday 8am to 5pm 40 hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and HelpdeskManager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract … Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM More ❯
preston, lancashire, north west england, united kingdom
CBW Staffing Solutions Ltd
HelpdeskManager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a HelpdeskManager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within … Friday 8am to 5pm 40 hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and HelpdeskManager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract … Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom
CBW Staffing Solutions Ltd
HelpdeskManager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a HelpdeskManager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within … Friday 8am to 5pm 40 hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and HelpdeskManager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract … Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM More ❯
bolton, greater manchester, north west england, united kingdom
CBW Staffing Solutions Ltd
HelpdeskManager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a HelpdeskManager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within … Friday 8am to 5pm 40 hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and HelpdeskManager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract … Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM More ❯
newcastle-upon-tyne, tyne and wear, north east england, united kingdom
CBW Staffing Solutions Ltd
HelpdeskManager - FM Service Provider - Longcross, Surrey - Up to £40k per annum CBW are currently recruiting for a HelpdeskManager looking to take on the next challenge. One of our key clients is looking for a hardworking, ambitious individual to join the team and grow within … Friday 8am to 5pm 40 hours a week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and HelpdeskManager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract … Review and action remedial works from sub-contractors service sheets. Dealing with escalations with subcontractors paperwork/certificate non-submission. Assist the Account Manager with creating reports and attending client meetings. Cover team absence and annual leave where required. Lead continuous improvement initiatives to optimise Helpdesk and CAFM More ❯
Thank you for taking your time to read about this Helpdesk Support Manager opportunity with TecSec Services based in Sheffield. Are you an experienced people manager within the IT Sector? Do you have experience providing remote and on-site IT support services for clients? Are you … and ensure the Helpdesk is running as smoothly as possible. But, what might a typical day look like as TecSec's Helpdesk Support Manager? Getting to the office in the morning, saying hello to Morton and Phill. Then, catching up with the IT team (we currently have a … you might have a quiet hour. Here, you might decide to take some time to work on a project or look at ways to help the team with their training and development. More service requests may come in, you might spend most of the afternoon allocating tickets to the More ❯
Contract HelpdeskManager/2nd-Line Support (Dynamics365) Contract length: 4months Location: Merseyside 3 days working week Start date: ASAP Purpose of the role Our retail client is migrating from Microsoft AX 2008 to Dynamics365 . This project will cover the next 20days pre post-go-live and … throughout a 3 month stabilisation window. The two-person service desk may well experience elevated ticket v... More ❯