Help Desk Manager Job Trends in the North of England

Help Desk Manager
England > North of England

The median Help Desk Manager salary in the North of England is £61,250 per year, according to job vacancies posted during the 6 months leading to 25 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
25 Nov 2025
Same period 2024 Same period 2023
Rank 255 308 275
Rank change year-on-year +53 -33 +159
Permanent jobs requiring a Help Desk Manager 10 1 10
As % of all permanent jobs in the North of England 0.11% 0.008% 0.14%
As % of the Job Titles category 0.12% 0.009% 0.14%
Number of salaries quoted 10 0 0
10th Percentile - - -
25th Percentile £53,750 - -
Median annual salary (50th Percentile) £61,250 - -
75th Percentile £63,750 - -
90th Percentile - - -
England median annual salary £45,000 £43,750 £43,750
% change year-on-year +2.86% - -25.53%

All Permanent IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 8,335 11,544 7,142
% of permanent jobs with a recognized job title 88.05% 94.55% 96.71%
Number of salaries quoted 5,043 6,050 5,437
10th Percentile £26,500 £30,000 £29,000
25th Percentile £31,250 £40,000 £39,375
Median annual salary (50th Percentile) £47,500 £50,000 £52,500
Median % change year-on-year -5.00% -4.76% -
75th Percentile £65,000 £65,000 £67,500
90th Percentile £80,000 £80,000 £82,548
England median annual salary £55,000 £57,500 £60,000
% change year-on-year -4.35% -4.17% -

Help Desk Manager
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'Help Desk Manager' in the job title relative to all permanent IT jobs advertised in the North of England.

Help Desk Manager job vacancy trend in the North of England

Help Desk Manager
Salary Trend in the North of England

Salary distribution trend for Help Desk Manager job vacancies in the North of England.

Salary distribution trend for Help Desk Manager job vacancies in the North of England

Help Desk Manager
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Manager within the North of England region over the 6 months to 25 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +62 10 £61,250 - 2
Help Desk Manager
England

Help Desk Manager Skill Set
Top 27 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 25 November 2025, Help Desk Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring Help Desk Manager in the job title.

1 10 (100.00%) Service Delivery
2 9 (90.00%) Coaching
3 5 (50.00%) Active Directory
3 5 (50.00%) Cisco
3 5 (50.00%) Continuous Improvement
3 5 (50.00%) DBS Check
3 5 (50.00%) Firmware
3 5 (50.00%) Linux
3 5 (50.00%) Microsoft 365
3 5 (50.00%) Patch Management
3 5 (50.00%) People Management
3 5 (50.00%) Regulatory Compliance
3 5 (50.00%) Server Management
3 5 (50.00%) Stakeholder Engagement
3 5 (50.00%) VMware
3 5 (50.00%) Windows
3 5 (50.00%) Windows Server
4 4 (40.00%) Computer Science
4 4 (40.00%) Customer-Centricity
4 4 (40.00%) Cybersecurity
4 4 (40.00%) Degree
4 4 (40.00%) Facilities Management
4 4 (40.00%) Performance Metrics
4 4 (40.00%) Problem-Solving
4 4 (40.00%) Service Delivery Management
4 4 (40.00%) User Experience
5 1 (10.00%) Mentoring

Help Desk Manager Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 5 (50.00%) Microsoft 365
General
1 9 (90.00%) Social Skills
2 6 (60.00%) Finance
3 4 (40.00%) Analytical Skills
Operating Systems
1 5 (50.00%) Linux
1 5 (50.00%) Windows
1 5 (50.00%) Windows Server
Processes & Methodologies
1 10 (100.00%) Service Delivery
2 9 (90.00%) Coaching
3 5 (50.00%) Continuous Improvement
3 5 (50.00%) Patch Management
3 5 (50.00%) People Management
3 5 (50.00%) Regulatory Compliance
3 5 (50.00%) Server Management
3 5 (50.00%) Stakeholder Engagement
4 4 (40.00%) Computer Science
4 4 (40.00%) Customer-Centricity
4 4 (40.00%) Cybersecurity
4 4 (40.00%) Facilities Management
4 4 (40.00%) Performance Metrics
4 4 (40.00%) Problem-Solving
4 4 (40.00%) Service Delivery Management
4 4 (40.00%) User Experience
5 1 (10.00%) Mentoring
Qualifications
1 5 (50.00%) DBS Check
2 4 (40.00%) Degree
System Software
1 5 (50.00%) Active Directory
1 5 (50.00%) Firmware
Vendors
1 5 (50.00%) Cisco
1 5 (50.00%) VMware