Chelsea, Hans Town, Greater London, United Kingdom
Ritz Recruitment
work for. All job roles have an integral part to play in contributing to the achievement of their Strategy and Vision. The purpose of this role is to support the Internal and External Stakeholders on ICT. Other accountabilities for this role: To add and remove users/new starters on the IT system To manage the CCTV system … on behalf of the users, e.g. Exchequer). To assist users with all Microsoft package issues. To be able to create computer/laptop imaging. To manage KACE helpdesksupport calls and distribute call to the Network Support Officer. To manage Our Space for the ICT and assist other users if required (training will be provided … of software they use when new staff arrive. To Set up telephone Analogue Line and/or relocate for users when required. To Assist/train the Network Support Officer on Setting up Android Mobile phone for users. To manage the MFDs Papercut Administration and Printer troubleshooting. To repair network sockets where possible. As you can see, this More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Principle
Customer Support – SaaS/IT Helpdesk/CRM We're hiring Customer Support Specialists for a high-growth enterprise tech platform. If you’ve worked with support tools, triaged technical issues, and want to grow in SaaS – this is for you. The Offer: Annual Salary up to £41,000 doe 12 months contract PAYE … weekly paid Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through … solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years in Customer Support/Helpdesk/IT Service Desk Comfortable with platforms, tools, and ticketing systems Clear communicator, calm under pressure, team-first Bonus if you’ve worked with SaaS apps, CRMs, or have a technical background Think More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Principle
Customer Support – SaaS/IT Helpdesk/CRM We're hiring Customer Support Specialists for a high-growth enterprise tech platform. If you’ve worked with support tools, triaged technical issues, and want to grow in SaaS – this is for you. The Offer: Annual Salary up to £41,000 doe 12 months contract PAYE … weekly paid Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through … solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years in Customer Support/Helpdesk/IT Service Desk Comfortable with platforms, tools, and ticketing systems Clear communicator, calm under pressure, team-first Bonus if you’ve worked with SaaS apps, CRMs, or have a technical background Think More ❯
