3 of 3 Help Desk Support Jobs in London

Trainee IT Helpdesk Technician / 1st Line Support

Hiring Organisation
Newto Training
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£10,000 - £50,000 per annum
Launch Your Cyber Security Career – Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure ...

Helpdesk Support Officer

Hiring Organisation
Job Switch Ltd
Location
Ilford, London, United Kingdom
Employment Type
Contract
Contract Rate
£16.22 per hour
AbouttheRoleHelpdeskSupportOfficer Weareseekingaproactiveandcustomer-focused HelpdeskSupportOfficer tojoinourFacilitiesManagementteam.Actingasthefirstpointofcontactforallfacilities-relatedqueries,youwillplayakeyroleinensuringthesmoothoperationofpropertyservicesacrosstheCouncil'sestate. Thisisafast-paced,high-volumerolewhereyou'llcoordinateandtrackbothhardandsoftFMrequestsusingtheCAFMsystem(Civica),ensuringissuesareresolvedefficientlywhiledeliveringexcellentcustomerservice. KeyResponsibilitiesHelpdeskSupportOfficer Helpdesk&ServiceDeliveryHelpdeskSupportOfficer Actasthefirstpointofcontactforclients,contractors,andstakeholders Log,track,andmanageallfacilitiesrequests(emergencyandnon-emergency)viatheCAFM(Civica)system Assessandprioritiseincomingjobs,determiningtheappropriatecourseofaction Coordinateworkswithcontractorsandinternalteamstoensuretimelydelivery Monitorprogressofjobsandproactivelychaseoutstandingworks Escalaterisks,delays ...