London, England, United Kingdom Hybrid / WFH Options
Austin Fraser
View these similar available jobs instead: Date Added: 14 Jun 2025 IT Helpdesk Desktop Support Analyst Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an … experienced HelpDesk – Desktop Support Analyst I for their... Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced HelpDesk – Desktop Support Analyst I for their... Job DescriptionHelp Desk – Desktop Support AnalystLocation: London (occasional travel required)Competitive Salary + Comprehensive BenefitsWe're currently working with a prestigious global investment and advisory firm to find an experienced HelpDesk – Desktop SupportMore ❯
London, England, United Kingdom Hybrid / WFH Options
Welltower
SUMMARY The Support, Yardi HelpDesk is an experienced and dynamic team player who will be on the front line of support for stakeholders using the Yardi Senior product suite. The ideal candidate possesses the ability to work cross-functionally to troubleshoot and resolve … technical issues, answer stakeholder inquiries, and ensure requests are resolved timely and effectively. The Support, HelpDesk will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company’s overall business strategy. KEY … internal and external stakeholders to meet strategic business objectives Respond to inbound support requests related to the Yardi Senior product suite via helpdesk platform, phone, email, or chat Troubleshoot and resolve technical issues related to the platform, ensuring a high level of customer satisfaction Document More ❯
HelpDesk First Line Technical Support Analyst/Service Desk/Trainee, Seascale Client: AWD online Location: Seascale, United Kingdom Job Category: Other Virtual job fairs - EU work permit required: Yes Job Reference: 5cb9c9e354f7 Job Views: 4 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: JOB … OVERVIEW We have a fantastic new job opportunity for a Junior/Trainee HelpDesk First Line Technical Support Analyst/Service Desk Engineer who has an interest in developing an IT career with excellent customer service and communication skills. The Service Desk team … teams to deliver IT services for approximately 14,000 users across multiple locations throughout the UK. Once trained, working as the Junior/Trainee HelpDesk First Line Technical Support Analyst/Service Desk Engineer you will provide a single point of contact for customers More ❯
Customer service HelpDeskSupport Needs SC clearance Outside IR35 - GBP100-GBP120 p/d Dependent on experience Onsite - Bristol - Stoke Gifford 5 days per week 6 Month Contract - Likely extension Start - ASAP SR2 are supporting a UK-based IT services provider specialising in delivering high … across areas like SAP, Software Development, and IT Service Management. Job Overview We are looking for a skilled and motivated Customer Service/HelpdeskSupport professional to join our team. In this role, you'll provide essential support to users, assisting them with IT service issues … in accordance with national vetting standards. Communication Skills: Strong written and verbal communication skills are essential. Experience: Previous experience in customer service or helpdesksupport is required. Technical Skills: Ability to navigate service management tools and locate relevant articles for troubleshooting. Organisational Skills: Capable of managing multiple service More ❯
HelpDesk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced HelpDesk – Desktop Support Analyst I for their London office. This … approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding … experiences for new employees. What You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment More ❯
HelpDesk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced HelpDesk – Desktop Support Analyst I for their London office. This … approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding … experiences for new employees. What You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment More ❯
HelpDesk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced HelpDesk – Desktop Support Analyst I for their London office. This … approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding … experiences for new employees. What You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment More ❯
HelpDesk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced HelpDesk – Desktop Support Analyst I for their London office. This … approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding … experiences for new employees. What You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment More ❯
london (city of london), south east england, united kingdom
Marlin Selection Recruitment
HelpDesk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced HelpDesk – Desktop Support Analyst I for their London office. This … approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding … experiences for new employees. What You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment More ❯
nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our SupportDesk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT … IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT Solutions both at the outlet and centrally. Where you will be working? You will be based within our newly built … support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously. Experience: IT Support: 1 year (preferred) Hospitality: 1 year (preferred) Work Location: In person Benefits Benefits: We highly value our employees and understand the importance of work More ❯
London, England, United Kingdom Hybrid / WFH Options
AWD online
IT Service Desk Dispatcher/Support Ticket Helpdesk Coordinator Do you have great time-management, organisational, customer service, administrative and communication skills? If you do, this job could be for you. We’re looking for an IT Service Desk Dispatcher/Support Ticket Helpdesk … encourage them to get a move on or escalate the support request to a more senior team member. As the IT Service Desk Dispatcher/Support Ticket Helpdesk Coordinator you will be the first point of contact for initial client support requests (telephone … you will liaise with the Engineer for status updates, keeping the client informed on the job’s progress. Your responsibilities as the IT Service Desk Dispatcher/Support Ticket Helpdesk Coordinator will also involve liaising with third party companies who may also help out with client More ❯
Technologies: 1st line 1st line supportHelpDesk … Engineer MS Office 2016 MS Office 365 Network TCP DCHP DNS VPN Routers and Switches Endeavour Recruitment is recruiting for a 1st Line HelpdeskSupport Engineer for one of our clients based north of Portsmouth, Hampshire. The Helpdesk is responsible for supporting and maintaining clients’ IT systems and … user issues Log all calls on the call logging system and maintain full documentation and follow internal procedures Respond to enquiries from clients and help them resolve any hardware or software problems Support users in the use of Computer equipment by providing necessary assistance Allocate more complex More ❯
Tecsa is growing its OneViu retail analytics platform tech delivery team and is seeking a HelpdeskSupport Manager. The HelpdeskSupport Manager will work collaboratively with client account teams and internal technical team to provide a structured and responsive helpdesk service. This is a hands-on … as new capabilities are introduced to the platform. Each Tecsa OneViu client will have a local helpdesk analyst who will report into the HelpdeskSupport Manager. Currently 2 direct reports are anticipated in 2025. Core responsibilities will include: Lead the implementation and management of a global helpdesksupport … years in a support or customer service role, with at least 2 years in a technical support or helpdesk position. 1-2 years of experience managing a team in a high-demand environment. Exceptional interpersonal skills, with strong written and verbal communication abilities. More ❯
network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services 1 st/2 nd line support (capable of root cause analysis) Remote … Ad-hoc project involvement Ideally with experience of supporting desktop platforms for banking environments Experience in operational deployments. Desktop, operating system refresh cycle Service Desk ticket software Market data products ITIL, Microsoft certifications advantageous Maintains industry recognised skills through training or self-study methods Technical Skills Supporting Microsoft operating … days ago Borehamwood, England, United Kingdom 4 weeks ago London, England, United Kingdom 1 month ago London, England, United Kingdom 16 hours ago Service Desk L2: Desktop Support Analyst London, England, United Kingdom 1 month ago Junior Technical Support Specialist - Route into Tech London, England More ❯
Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware … network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote … Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating More ❯
Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware … network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote … Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating More ❯
Job Title – 1st Line HelpdeskSupport Agent Department/Sector – Travel Job Location – London Salary – £25k – £27k Our client has a great opportunity for an experienced First Line Support Analyst/Helpdesk Engineer to join a small team in London. In the role, you will be … supporting PCs, Laptops, and Macs – this is essential Solid first line support experience over the phone, remotely, as well as at the desk side Building/maintaining PC, laptop, and Mac hardware Active Directory Windows OS Microsoft Office TCP/IP networking Previous desktop support experience or service desk experience Excellent understanding of Client Server technology, PC hardware, printers, scanners Proven troubleshooting skills in Windows, Mac, and Citrix environments using Active Directory Knowledge of TCP/IP Networking, DHCP, and DNS Good team-working skills Ability to think on your feet to More ❯
W1H, Bryanston and Dorset Square, Greater London, United Kingdom Hybrid / WFH Options
LocalJobs4U
to businesses across various industries. As part of our expansion, we are looking for a proactive IT Support Technician/HelpdeskSupport to join our team. This role offers an excellent opportunity to develop technical skills while supporting a dynamic and fast-paced IT environment. … Role Overview As an IT Support Technician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance while gaining hands-on experience in … IT support. Key Responsibilities Providing first-line technical support for hardware, software, and network-related issues Troubleshooting and resolving IT problems via phone, email, and remote access tools Setting up and configuring computers, printers, and other peripherals Assisting with user account management, password resets, and system access requests More ❯
We have a brand-new opportunity for a personable and client focused 1st Line Support Engineer to join a small but well-established IT Solutions company. Working within a dedicated team you will be the first point of contact, providing 1st line technical support for their … business clients. The role is based at their offices near to Sutton in Surrey/Greater London. Key Responsibilities: Provide 1st line support to SME clients through the helpdesk ticketing system, troubleshoot basic IT issues, log incidents, and escalate more complex problems to higher support levels. … following: Previous helpdesk experience delivering 1st/2nd line support. Confident with Microsoft Office 365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills and ability to work with people at all levels. Ability to prioritise tasks and with good More ❯
Surrey, Carshalton South and Clockhouse, Greater London, United Kingdom
Ashdown Group
We have a brand-new opportunity for a personable and client focused 1st Line Support Engineer to join a small but well-established IT Solutions company. Working within a dedicated team you will be the first point of contact, providing 1st line technical support for their … business clients. The role is based at their offices near to Sutton in Surrey/Greater London. Key Responsibilities: Provide 1st line support to SME clients through the helpdesk ticketing system, troubleshoot basic IT issues, log incidents, and escalate more complex problems to higher support levels. … following: Previous helpdesk experience delivering 1st/2nd line support. Confident with Microsoft Office 365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills and ability to work with people at all levels. Ability to prioritise tasks and with good More ❯
London, England, United Kingdom Hybrid / WFH Options
Uptime Solutions
First Line Support Engineer - Hybrid What’s this role about? As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work … with your team to provide market-leading technical support. MSP experience would be a bonus; if not, an IT Helpdesk/remote support background is a big plus. Strong communication skills are a must. What will I get up to day to day? You will be responsible for … delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. Your Everyday Focus Will Include Troubleshooting a range of technical issues experienced by our clients, including the following technologies: Windows 10 Office More ❯
We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist . This entry-level position is suitable for someone with 2 to 4 years of experience and offers exposure to an enterprise computing environment. … The ideal candidate should possess strong technical troubleshooting skills and excellent communication skills, both written and oral. Responsibilities include: Provide installation and support for PC and some Apple hardware and software, including peripheral devices such as printers and USB devices. Respond to incoming calls and emails regarding workstation More ❯
London, England, United Kingdom Hybrid / WFH Options
Yusen Logistics
who works with us is committed, connected and creative in making us the world’s preferred choice. We are looking for an IT HelpdeskSupport Co-ordinator to be based in our office in Grange Park Office, Northampton (NN4 5FB). The position holder will provide first-line … technical support to internal customers, assisting them with hardware and software problems via phone, email, or face-to-face. You may have to travel to other sites to provide support. You will be expected to work Monday to Friday on a rotational shift basis: 8am – 4pm/9am … Critical Illness Cover Tailored development and career opportunities Company sick pay* Employee Wellness initiatives – WeCare- includes 24/7 online GP, mental health support service, get fit programme and more Key responsibilities: To answer emails and calls into the IT Helpdesk, accurately collating query details and raising IT More ❯
Social network you want to login/join with: Job Title: Junior Helpdesk/IT Support Desktop Specialist We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry … environment. The ideal candidate should possess good technical troubleshooting skills and excellent communication skills, both written and oral. Responsibilities include: Provide installation and support for PC and some Apple hardware and software, including peripheral devices such as printers and USB devices. Respond to incoming calls and emails regarding More ❯
Social network you want to login/join with: Legal IT HelpdeskSupport Analyst – Thriving US Law Firm, London col-narrow-left Client: THE CHARALLE GROUP Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: a2d2aa16abd3 Job Views: 14 Posted … 05.05.2025 Expiry Date: 19.06.2025 col-wide Job Description: Legal IT HelpdeskSupport Analyst – Thriving US Law Firm Our client, a prestigious US law firm based in offices near Liverpool Street are urgently seeking an experienced and enthusiastic Legal IT Helpdesk Technician to join their London office asap. Reporting … to the IT Director based in Paris, the role will involve the following duties:- Provide technical support at Helpdesk and First Line level to all users in the London office Be responsible for troubleshooting all PCs and Telecommunications-related issues with all technical equipment e.g. smartphones, network devices More ❯