2 of 2 Help Desk Support Jobs in the City of London

Customer Support – SaaS/IT Helpdesk/CRM We're hiring Customer Support Specialists for a high-growth enterprise tech platform. If you’ve worked with support tools, triaged technical issues, and want to grow in SaaS – this is for you. The Offer: Annual Salary up to £41,000 doe 12 months contract PAYE … weekly paid Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through … solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years in Customer Support/Helpdesk/IT Service Desk Comfortable with platforms, tools, and ticketing systems Clear communicator, calm under pressure, team-first Bonus if you’ve worked with SaaS apps, CRMs, or have a technical background Think More ❯

Customer Support – SaaS/IT Helpdesk/CRM We're hiring Customer Support Specialists for a high-growth enterprise tech platform. If you’ve worked with support tools, triaged technical issues, and want to grow in SaaS – this is for you. The Offer: Annual Salary up to £41,000 doe 12 months contract PAYE … weekly paid Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through … solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years in Customer Support/Helpdesk/IT Service Desk Comfortable with platforms, tools, and ticketing systems Clear communicator, calm under pressure, team-first Bonus if you’ve worked with SaaS apps, CRMs, or have a technical background Think More ❯