8 of 8 Help Desk Support Jobs in the UK excluding London

Line IT Help Desk Support Engineer Barnsley Contact Lindsay @ Halo Personnel for the salary info Hours of work : Early Shift: 7:00 am until 3:30 pm Monday to Thursday, 7:00 am until 2:30 pm on Friday Mid Shift … finish on Friday Late shift: 9:30 am to 6:00 pm, 5:00 pm finish on Friday Overview of 1st Line IT Help Desk Support Engineer: The role entails the logging and diagnosis of IT related issues from internal staff which can either be resolved ...

member of the LMUK Service Desk team you will work to resolve support calls at the first point of contact. You will utilise a wealth of Knowledge Base articles and work closely with your team to resolve support tickets you would otherwise escalate. This approach … support calls within Service Level Agreements whilst receiving consistently good feedback through Quality Control and our Customer Satisfaction Survey. To provide Service Desk support to clients via telephone and chat Logging and updating support tickets within the Company's Incident Management Application Resolving ...

member of the LMUK Service Desk team you will work to resolve support calls at the first point of contact. You will utilise a wealth of Knowledge Base articles and work closely with your team to resolve support tickets you would otherwise escalate. This approach ...

Line IT Helpdesk Support Engineer, based Waltham Abbey (Hybrid role). Salary £28-32k p.a. + many benefits. An exciting time to join an award-winning business in a phase of growth, in an impactful team to provide advanced technical support … days per week from home (or other Jollyes location as preferred). 37.5 hours per week. The Role – 2nd Line IT Helpdesk Support Engineer This role sits within our IT team providing advanced technical support and act as the escalation point for complex incidents and service ...

Line Helpdesk Support Advisor Cardiff £24,000 base Looking to find a Service Desk role that inflates your salary with overtime, provides ongoing training as well as a progression plan for your career development? We are helping our client based in Cardiff to scale their technical team … occurring issues and coordinating with respective teams as needed Working with all IT departments to facilitate issue resolution of problems elevated by the service desk team. Monitoring escalations Trending of incidents to identify problems. Managing and updating the Service Desk knowledge base Managing multiple, high-priority issues simultaneously ...

leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for a Helpdesk Support Engineer to be a key part of our Egham team, representing proAV taking full responsibility for assisting our internal staff by being the first point … range of technologies as part of a friendly and dedicated team, in a great environment. This is an exciting opportunity for an exceptional Helpdesk Support Engineer to join an established operation with scope to drive and enhance the service at every opportunity. Experience of the position will ...

Helpdesk Junior 1st Line Support Looking for an immediately available person with either experience in IT Support/IT Helpdesk or relevant A Level or above IT education. This role is initially to start on a contract on £12.21 per hour PAYE doing basic 1st line … call logging, basic fault resolution (password resets etc) and escalation to the 2nd and 3rd line support teams. The initial contract will be Mon - Fri 9 - 5, if you are successful the permanent job will involve operating over a 7-day shift pattern that covers from ...

Desktop/Helpdesk Support Engineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues. … will be able to communicate in a professional manner to clients on the phone/remotely to help through any problems that arise and have experience with call logging/ticketing systems. You will effectively manage your time to make sure all tickets are completed to match agreed SLAs. ...