HelpDesk Specialist/2nd Line Technical Support Specialist HelpDesk Specialist/2nd Line Technical Support Specialist This range is provided by ARCA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. … HelpDesk Specialist/2nd Line Technical Support Specialist - Permanent Location: Birmingham/Tyseley ARCA Resourcing is proud to be partnering with a well-established and industry leading company in their search for a 2nd Line Technical Support Specialist/HelpDesk … skilled professional who thrives in a customer-focused support environment and enjoys solving complex problems with efficiency and professionalism. Role Overview: The HelpDesk Specialist/2nd Line Technical Support Specialist will provide second-line technical support across a range of standard More ❯
Huddersfield, England, United Kingdom Hybrid / WFH Options
iRecruit Partners Ltd
talent and solve hiring challenges. Expert in matching exceptional candidates with businesses to drive... Role Description This is a full-time role for a HelpDeskSupport Engineer. As a HelpDeskSupport Engineer, your day-to-day tasks will involve technical … Industries IT Services and IT Consulting and Telecommunications Referrals increase your chances of interviewing at iRecruit Partners Ltd by 2x Get notified about new HelpDeskSupport Specialist jobs in Huddersfield, England, United … Kingdom . Manchester Area, United Kingdom 2 weeks ago Greater Manchester, England, United Kingdom 1 week ago IT Support Technician/HelpdeskSupport Manchester, England, United Kingdom 1 month ago Skipton, England, United Kingdom 1 week ago Greater Manchester, England, United Kingdom 1 week ago Normanton More ❯
Huddersfield, England, United Kingdom Hybrid / WFH Options
iRecruit Partners Ltd
Role Description This is a full-time role for a HelpDeskSupport Engineer. As a HelpDeskSupport Engineer, your day-to-day tasks will involve technical support, troubleshooting, and providing assistance to end-users across their Telecoms and … working from home, so living within a commutable distance is essential. Essential Skills and Experience Previous proven experience within a Telecoms or IT support role or related MSP support experience. Knowledge of key systems such as 8x8 and 3CX. Experience in dealing with different types of … new skills Excellent customer service skills and an ability to communicate professionally with colleagues and customers Desirable Skills 1st/2nd line IT support experience with exposure to Windows OS troubleshooting, networking and firewalls, with the ability to carry out change requests Experience using Microsoft Dynamics 365 Familiarity More ❯
Social network you want to login/join with: HelpDeskSupport Specialist, Leeds, West Yorkshire Client: Location: Leeds, West Yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Role Description This is a … full-time role for a HelpDeskSupport Engineer. Your daily tasks will include technical support, troubleshooting, and assisting end-users with Telecoms and IT systems. You will also support installation engineers with pre and post-installation tasks, such as programming routers … office in Huddersfield and remotely, so living within a reasonable distance is essential. Essential Skills and Experience Proven experience in Telecoms or IT support roles or MSP support experience. Knowledge of systems like 8x8 and 3CX. Experience with internet connectivity types such as leased lines, FTTP More ❯
Social network you want to login/join with: Information Technology HelpDeskSupport, maidstone col-narrow-left Client: You Recruitment Ltd Location: maidstone, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col … are a major player in their industry. With over 200 users and a busy IT environment, they’re looking to bring on an IT HelpDeskSupport to provide essential 1st and 2nd line support across the business. This is a fantastic opportunity for … someone with a passion for IT support and a strong desire to grow within a hands-on, supportive team. Location: This is an onsite role, Monday - Friday 8am-5pm near their site situated not far from Margate, Kent What does the role involve? Delivering 1st and 2nd line More ❯
Are you an IT Support professional with some commercial 1st line experience looking for your next career move? Are you customer focused, with base experience of … supporting Office 365, Windows 10/11, Active Directory and some networking skills? We are currently recruiting for a customer focussed 1st line Service DeskSupport Officer with a forward thinking & evolving organisation in Kent that are committed to employee development. They are specifically looking for a … preventative maintenance, audio-visual set up and support, security, compliance with policy & procedure, projects, documentation, and reporting. Essential Previous commercial 1st Line HelpDesk or IT Support experience Experience of installation, configuration and troubleshooting of systems, network, and hardware issues. Windows 10/ More ❯
Welwyn Garden City, England, United Kingdom Hybrid / WFH Options
Tristar Tech Solutions
2nd Line IT Helpdesk Technical Support – Permanent A rare opportunity to join a leading MSP and gain a solid grounding in delivering IT services with further progression options. Due to continued growth, a role has been newly created for a further team member within Tristar Tech Solutions based … offer key training opportunities, and a clear growth and progression path for your career, including paid certifications. This exciting role will consist of Service Desk and Fieldwork with flexibility of being office-based or a mix of working from home. Duties & Responsibilities The role will include working with and … experience supporting desktop and server environments. Training programme Profit related bonus scheme (effective after probation period). This role would be suitable for: IT HelpDesk, IT Support Analyst, HelpDeskSupport, Experienced 1st line, 2nd line, IT Engineer, Internal IT SupportMore ❯
Swansea, Wales, United Kingdom Hybrid / WFH Options
Thinqi
Our system is used by over 25 million users globally . This is an exciting time to be part of our growth and to help us transform organisations worldwide with our innovative approach to learning and development. We are currently looking for an organised and enthusiastic individual to join … phone and chat in a timely and accurate manner. Analyse customer complaints and provide appropriate corrective actions. Contribute to maintaining our knowledge base of help articles and support materials, including documenting new features. Take ownership of the online forums and keep the FAQs updated with issues that … Job function Job function Information Technology Industries E-Learning Providers Referrals increase your chances of interviewing at Thinqi by 2x Get notified about new HelpDeskSupport Specialist jobs in Swansea, Wales, United Kingdom . We’re unlocking community knowledge in a new way. Experts add More ❯
are a major player in their industry. With over 200 users and a busy IT environment, they’re looking to bring on an IT HelpDeskSupport to provide essential 1st and 2nd line support across the business. This is a fantastic opportunity for … someone with a passion for IT support and a strong desire to grow within a hands-on, supportive team. Location: This is an onsite role, Monday - Friday 8am-5pm near their site situated not far from Margate, Kent What does the role involve? Delivering 1st and 2nd line … support to end users across desktop, network, and business systems Managing helpdesk tickets and ensuring timely resolution of issues Installing, maintaining, and upgrading IT hardware and software Setting up and removing user accounts in line with company policies Maintaining accurate asset and support documentation Participating in More ❯
nGeneration is seeking an enthusiastic and personable Service Desk Analyst to join our SupportDesk team. We pride ourselves on our service, as the first point of contact for our customers. Your friendly and helpful demeanor is crucial as you diagnose and resolve their IT issues … independent IT suppliers to the Hospitality, Retail, and Leisure industries, specializing in bespoke IT service solutions. Our services range from consultancy to outlet support and maintenance for IT solutions both at the outlet and centrally. Where will you be working? You will be based at our newly built … computer hardware and Windows desktop support. Experience with hospitality and retail EPoS systems, or previous work within these sectors, is preferred. Experience IT Support: 1 year (preferred) Hospitality: 1 year (preferred) Work location: In person Benefits We highly value our employees and offer a comprehensive range of benefits More ❯
nGeneration are looking for an enthusiastic and personable Service Desk Analyst to join our SupportDesk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanour is crucial as you diagnose and solve their IT … IT suppliers to the Hospitality, Retail and Leisure industries, specialising in bespoke IT service solutions. Our services range from Consultancy through to Outlet Support and Maintenance for IT Solutions both at the outlet and centrally. Where you will be working? You will be based within our newly built … support. Ideally you will have experience of hospitality and retail EPoS systems or have worked within the hospitality or retail previously. Experience IT Support: 1 year (preferred) Hospitality: 1 year (preferred) Work Location: In person Benefits Benefits: We highly value our employees and understand the importance of work More ❯
HelpdeskSupport - Level 1 Join to apply for the HelpdeskSupport - Level 1 role at ConsultNet Technology Services and Solutions . Get AI-powered advice on this job and access more exclusive features. Position Details Location: White Plains, NY Type: Direct Hire Salary … Our client has experienced tremendous growth over the past year, doubling in size and looking to hire several Level 1 Technical Support Specialists! You will troubleshoot 30-50 tickets daily for various locations nationwide. Support will be provided over the phone, assisting internal employees with technical … Job Function: Information Technology Industries: Motor Vehicle Manufacturing Referrals can double your chances of interviewing at ConsultNet. Sign in to set job alerts for “HelpDeskSupport Specialist” roles in various locations. #J-18808-Ljbffr More ❯
The DAI Technology Department is seeking an IT HelpdeskSupport, who will be responsible for maintaining and ensuring the proper functioning of workstations, printers, and all peripherals. Duties include ensuring that each system is configured with the appropriate software according to specific policies and guidelines, has network connectivity … and is fully functional. The individual will work as a member of a team and will utilize a helpdesk request system, working under the supervision of the Manager, IT Support and closely with other members of the IT team. Roles and Responsibilities: Manage helpdesk tickets in a timely manner and document customer interactions. Maintain detailed records of customer communication, problems, and remedial action taken through ITSM. Ensure our fleet of computers are receiving updates and working to user satisfaction. Ensure printers and other office-based peripherals are working properly. Image, configure More ❯
Lorien Edinburgh, Scotland, United Kingdom HelpdeskSupport Lorien Edinburgh, Scotland, United Kingdom Get AI-powered advice on this job and more exclusive features. Lorien’s UK leading Investment banking client are currently looking for a highly skilled HelpdeskSupport contractor to join the team on an … to plan their financial future, and delivers flexibility and efficiency. As the first point of contact for scheme management and contribution queries, you'll help ensure the best outcomes for employers and members alike Build relationships across the business to helpsupport the delivery of client … Employment type Contract Job function Job function Other Industries Insurance Referrals increase your chances of interviewing at Lorien by 2x Get notified about new HelpDeskSupport Specialist jobs in Edinburgh, Scotland, United Kingdom . Edinburgh, Scotland, United Kingdom 12 hours ago Midlothian, Scotland, United Kingdom More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
Hologic, Inc
HelpdeskSupport Technician Role location – Cambridge, UK/Hybrid working Passionate about IT? Like the thought of supporting a large business? Talented in HelpdeskSupport? Then read on! The HelpdeskSupport Technician plays a vital role in providing IT support to business … technology challenges as well as educate end users on utilizing available tools to perform their tasks more efficiently. What to expect: IT phone support to stakeholders globally (On rotating basis) Computer imaging and troubleshooting Technical advice and guidance for Hologic employees Hardware procurement, inventory, disposal support … IT Helpdesk ticket response and closure On call – out of regular business hours on a rota basis What we expect: Experience in an IT HelpDesksupport role Windows 10/11 experience Microsoft Office/Office 365 Laptop and printer hardware knowledge required Mobile Device More ❯
Wakefield, England, United Kingdom Hybrid / WFH Options
exocad America Inc
Product Support Specialist (HelpDesk Team) (m/w/d) Join to apply for the Product Support Specialist (HelpDesk Team) (m/w/d) role at exocad America Inc. Product Support Specialist (HelpDesk Team) (m/w/d) 1 week ago Be … dental laboratory or clinical technician (required). Solid computer skills, including software installations and proficiency in common Windows applications (required). Proven experience in HelpDesk, Technical Support, or Systems Support within a dental lab, manufacturing, or practice environment (required). Strong verbal and … Customer Support Platform We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr More ❯
Service Desk Analyst Are you the right candidate for this opportunity Make sure to read the full description below. Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent/Helpdesk Operator) to join our growing Customer Service Centre in Camberley. Plenty of training and development … is on offer! SHIFT PATTERN: 4 days on/4 days off shift pattern role, where the successful Service Desk Analyst will complete an 11h rotating shift - 7am-7pm, rotating to 7pm-7am for every shift. This will be office based, from our modern Camberley service centre (GU15 3YL … . You must be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Help build and keep the nation's critical infrastructure connected and protected 24/7. Service Desk Analyst - What you’ll do: Act as the 1st point of contact More ❯
and supporting them to get the most from our solutions and that’s why they’re looking for an all-star Tier-2 Support Specialist to be the next line of defence for their industry leading pharmacy automation lines. If you're tech savvy but also love working … all interactions within ticketing systems Provide proper details for escalated issues to a Tier 3 team for success Provide well-thought out direction to help customers deploy and maintain existing products Author and review knowledge base content to promote support scalability and improve self-service capabilities Provide … they become serious or widespread Push creative thinking beyond the boundaries of existing industry standard practices to come up with process improvement Provide technical (HelpDesk) support to learning management systems’ users What You'll Need to Succeed Two or more years of experience in customer More ❯
Position: IT Onsite Support Location: Ulverston, UK Client: Ampstek Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 16.06.2025 Expiry Date: 31.07.2025 Job Description: Our client is seeking multiple experienced IT Onsite Support consultants to join a high-growth organization. If interested, please … Provide onsite support for IT desktop issues. Assist users with Windows 10/11, MS Office, and basic networking problems. Utilize service desk ticketing systems like ServiceNow or JIRA. Follow ITIL processes (knowledge is a plus). Deliver excellent customer service and troubleshoot effectively. Qualifications: Experience in More ❯
HelpdeskSupport Contract - 3 months Livingston - Onsite (5 days per week) A new, short-term IT Helpdesk Contract has just arisen with a well-known Client of ours. We're on the lookout for a hands-on, tech-savvy problem solver to work with our Client, keeping their … systems running smoothly and helping to resolve technical issues that arise. The successful candidate will be a go-to person for deskside & remote support, user & systems admin, hardware fixes, software updates, and all things network-related. Key tasks & responsibilities will include: Supporting users across head office and remote … sorted fast And to be successful, we're seeking candidates with the following knowledge & experience: Demonstrable knowledge & experience working in a similar IT HelpdeskSupport, Service DeskSupport or IT Support role Solid Windows (Win 7/10/11, Server 2008/ More ❯
Hi Professionals Hope you are doing great Our client is looking for multiple IT Onsite Support experienced consultants to join a high-growth organization. If you are interested kindly, please share your CV and let me know your rate expectation. Role: IT Onsite Support Location: Ulverston … September Skill Sets: • Experience in IT desktop/onsite support. • Hands-on experience with Windows 10/11, MS Office, basic networking, and service desk ticketing systems (e.g., ServiceNow, JIRA). • Knowledge of ITIL processes is a plus. • Strong problem-solving skills and customer-oriented mindset. • Good communication skills. More ❯
HelpdeskSupport 6 Month Contract Edinburgh Lorien’s UK leading Investment banking client are currently looking for a highly skilled HelpdeskSupport contractor to join the team on an initial 6-month contract. The role You will assist employers and payroll providers in administering a company … to plan their financial future, and delivers flexibility and efficiency. As the first point of contact for scheme management and contribution queries, you'll help ensure the best outcomes for employers and members alike Build relationships across the business to helpsupport the delivery of client More ❯
Management of Helpdesk and asset management systems, raising POs, call handling Your new role Are you an organised, proactive, and detail-oriented individual looking to join a dynamic team in a rewarding environment? My client is looking for a Full More ❯
your business needs, ensuring that you receive the maximum benefits from our partnership. Backed by an expert technical team, Comms-Byte guarantees effective support services that will keep your costs down and significantly improve your systems. Job Description: Estio Training is thrilled to offer a new opportunity for … an IT Helpdesk/1st Line Support Engineer Apprentice for Comms-Byte IT Support and Services company based in Stockport. Role Summary: We are a small, close-knit team with a vibrant office environment and various Microsoft/Partner accreditations. We are a mix of individuals … be provided: Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Throughout the apprenticeship, learners receive coaching, help, and guidance from a dedicated team to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an More ❯
IT Support Technician (Helpdesk) - 1st & 2nd Line – ITIL & CompTIA certs - MUST drive This range is provided by Nichols Digital Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range IT Support Technician, Helpdesk, 1st … Foundation & CompTIA, Drive and own a vehicle, Onsite 5 days a week. A financial services firm are seeking a reliable and skilled IT Support Engineer to cover 1st & 2nd line support . This mid-level role ensuring smooth operation of their desktop environment and IT systems. … United Kingdom 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr More ❯