via phone, email, and remote support. Duties will include; * Resolving End User Issues * Setting up new computers * Creating new users * Resetting passwords * Tracking Issues * Desk-side Support * Documentation * Helpdesk Ticketing using Dell KACE System * Hardware Setup & Breakdown * Imaging Computers * Software Installation The CANDIDATE The successful candidate will … be an enthusiastic and likeable team player who takes pride in their work possessing; * IT Supportdesk/First Tier Support experience * Good IT qualifications * Background troubleshooting Windows 10/11 Desktop Operating systems * Basic networking (TCP/IP, DNS, routers, switches, firewalls, VPN, Wireless … Colsterworth Corby Glen Langtoft Baston Uppingham Wittering Barnack King's Cliffe South Witham Alternative Titles: 1st Line, IT Technician, 2nd Line Support, HelpDesk, IT Support Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are more »
Warwick, Warwickshire, West Midlands, United Kingdom
MSX International Limited
Helpdesk Customer Support Up to £28,000 Hybrid - 40 hours per week 6-month fixed contract Whitley, Coventry Do you like helping customers? MSX International has the job for you! At MSX we exist to empower movers and makers to thrive in an ever-changing world, by harnessing … our expertise and creativity to deliver an exceptional service powered by technology and innovative solutions. The Jaguar Land Rover Helpdesk Customer Support Agent will contribute to our well-performing Chat customer service adding value to our customer. The Role Were undergoing a technology transformation, so we need to … resource up our UK CRC (Client Relationship Centre) to support the increased chat demand. You will support customer on multiple channels, including Chat and Social Media. As part of this role, the JLR Helpdesk Customer Support Agent will: Provide answers to clients by identifying more »
Role: HelpdeskSupport Location: Derby Duration: 5 month Rate: £120 per day Duties: IT Equipment Setup & Handover to Users within the Business IT Equipment Asset Management/Stock Control Incident Management - Resolving all IT Incidents/Service Requests which are under your remit. Basic Network Connectivity Demands Basic … setup. Printer Connectivity Demands - Connecting users to printers/Local Contact for Printer Delivery/Collection Provide Local Users with IT Guidance Provide Support & Assistance to IT Senior Site Manager as and when required. Knowledge & Experience Ability to troubleshoot basic IT laptop hardware, software, and network faults. At … least 12 months experience of working in an IT support environment. Able to follow defined processes and procedures and apply logical thinking when required. Ability to work alone but also possess good team player mentality. --- Fusion People are committed to promoting equal opportunities to people regardless of age more »