6 of 6 Help Desk Team Lead Jobs in the UK

Helpdesk Team Lead – £27,000 to £32,000 – Aldershot We’re working with a growing MSP near Aldershot who are looking for a Helpdesk Team Lead . This is a great opportunity for an experienced Engineer to step into leadership while staying hands-on. Main Duties Lead and mentor a small helpdesk team … ensure SLAs are achieved Install and configure systems and applications Keep clients updated and satisfied Contribute to process improvements Skills & Experience 2+ years in IT support (team lead/mentoring desirable) Microsoft Desktops & Windows Server Active Directory & Office 365 Basic networking (DNS, DHCP, routers, switches) Strong communication and client-facing skills Driving licence and own vehicle required More ❯

Job Title: Helpdesk Team Leader Salary: 18.38 per hour Schedule: Full-time, Monday - Friday, 08:00 - 17:00 Location: Worthing Key Responsibilities: Team Leadership & Performance Management: Supervise helpdesk staff, ensuring optimal coverage, performance, training, and adherence to service standards. Monitor individual and team performance, and provide jeopardy management reports to relevant stakeholders. Service Request … external customers. Liaise with multi-trade technicians, regional managers, and contractors to coordinate service delivery and maintenance tasks. Experience/Skills: Experience and Role: Proven experience in a helpdesk, service desk, or facilities coordination role, ideally within FM, utilities, or a similar service-driven environment. Previous experience in a supervisory or team leader position with responsibility for More ❯

Helpdesk Team Leader I’m recruiting for a well-established MSP who needs a technically strong Helpdesk Team Leader to run their busy service desk. This isn’t just a team leader role — you’ll stay hands-on, get stuck into escalations, and be the go-to technical expert for the team. If you … DHCP, VPN, firewalls) Windows Server and Active Directory environments What We’re Looking For Ideally experience leading or being an escalation point within a service desk/helpdesk team (MSP experience highly preferred) Strong troubleshooting skills across Unify, Google Workspace, and M365 environments Confident in handling escalated technical issues and staying hands-on Excellent communication skills and … to improving service delivery What’s On Offer Competitive salary + benefits Hands-on technical exposure to a wide range of clients and technologies Opportunity to shape the service desk and influence technical standards Career progression within a growing MSP More ❯

Helpdesk Team Leader Im recruiting for a well-established MSP who needs a technically strong Helpdesk Team Leader to run their busy service desk. This isnt just a team leader role youll stay hands-on, get stuck into escalations, and be the go-to technical expert for the team. If you enjoy balancing leadership … DNS, DHCP, VPN, firewalls) Windows Server and Active Directory environments What Were Looking For Ideally experience leading or being an escalation point within a service desk/helpdesk team (MSP experience highly preferred) Strong troubleshooting skills across Unify, Google Workspace, and M365 environments Confident in handling escalated technical issues and staying hands-on Excellent communication skills and … approach to improving service delivery Whats On Offer Competitive salary + benefits Hands-on technical exposure to a wide range of clients and technologies Opportunity to shape the service desk and influence technical standards Career progression within a growing MSP More ❯

Helpdesk Team Leader - Linux My client, a leader in their field are seeking an experienced Helpdesk Team Leader with a strong Linux background to join and lead their team based in Sussex on a permanent basis. The successful candidate will be responsible for managing and executing tasks related to IT infrastructure and systems More ❯

Helpdesk Team Leader - Linux My client, a leader in their field are seeking an experienced Helpdesk Team Leader with a strong Linux background to join and lead their team based in Sussex on a permanent basis. The successful candidate will be responsible for managing and executing tasks related to IT infrastructure and systems More ❯