2 of 2 Help Desk Team Lead Jobs in the UK

JOB TITLE: Helpdesk Team Leader (Days/Nights) LOCATIONS: 14 Pier Walk, SE10 0ES SHIFT PATTERN: 4 on/4 off rotation 07:00 - 19:00 (Days) SALARY: £33,500 P/A ROLE OVERVIEW AND PURPOSE To oversee the day to day running of the Helpdesk ensuring … the team has the necessary support and services to deliver its key objectives. KEY RESPONSIBILITIES Key duties and accountabilities include: Support the … helpdesk manager by providing effective team supervision and leadership qualities while maintaining aspects of the departments hard and soft facilities services. To lead, communicate and promote a strong work ethic within the team to maintain service delivery standards and business relationships. Maintain a high exemplary More ❯

Technical Helpdesk Team Leader (6 Month Contract) With 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact. As an independent subsidiary of HP Inc, we have the advantage of being part of one … and we actively encourage you to bring your whole self to Apogee. Job Summary We are seeking a forward-thinking and logical individual to lead our Level 1 Technical Helpdesk Team. You will manage and mentor technicians, ensuring timely remote resolution of hardware, IT, and software faults. Your role … experience at the forefront of our operations. Key Responsibilities: Oversee the day-to-day operations of the Level 1 Technical Helpdesk Team. Drive team performance through relevant training programs and mentorship. Develop and adhere to processes aligned with core business functions. Motivate the team to achieve More ❯