Coalville, Leicestershire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
aligns with business goals and supports the evolving needs of tenants and staff within this organisation. Principal duties and responsibilities: Assess current IT systems and infrastructure used in social housing, including housingmanagement systems, tenant portals, and mobile solutions. Conduct gap analysis to identify areas for improvement, optimisation, or replacement in line with organisational goals. Evaluate new … technology solutions that can improve operational efficiency, data management, and tenant services. Work with key stakeholders, including Housing Officers, Property Managers, Finance, and ICT, to gather and document technology requirements. Translate business needs into functional specifications, ensuring that technical solutions are aligned with housing operations and tenant needs. Develop detailed documentation for system integrations, upgrades, or new … technology implementations. Working with the team to ensure smooth integration of housingmanagement systems, mobile workforce solutions, and other digital tools. Provide recommendations for optimising existing systems to improve data accuracy, reporting capabilities, and user experience. Evaluate and manage relationships with external technology vendors and service providers, ensuring that their solutions align with the organisation's needs. Act More ❯
staff to ensure adequate levels of resource and skills are available Improve the confidentiality, integrity, accuracy, and availability of data Keep abreast of and implement best practices in project management and IT trends, share knowledge and contribute to the ongoing learning of the team Person specification Expertise Experience in coordinating and leading projects to successfully deliver new technology and … data capabilities Experience in coordinating business analysis, specification, configuration, technical, test and training resources as well as delivering continuous service improvements. Knowledge and experience of project management methodologies and tailoring these to organisational context Ability to embed new systems and new ways of working for teams Experience in business engagement, business analysis and planning, design, sourcing, transition and delivery … of new technology and data capabilities Experience of building productive relationships with the business and third-party suppliers and development partners Knowledge of project management tools Knowledge of modern productivity solutions, housingmanagement processes and systems Knowledge of systems integration including Web Services and APIs. Current knowledge of information technology trends, applications life-cycle management, cyber More ❯
Your new company Based in the North West, this housing association operates on co-operative principles, providing high-quality services to independent social housing providers, leaseholders, and social enterprises. With a strong focus on community, transparency, and integrity, the organisation is committed to delivering ethical and reliable housing solutions that make a meaningful impact. Your new role … We are currently seeking an experienced Implementation Consultant to join a forward-thinking housing association based in the North West. This is an exciting opportunity to play a key role in delivering digital transformation and improving services for tenants and staff alike. Key Responsibilities: Lead the implementation of social housingmanagement systems across the organisation. Ensure data … business requirements. Provide training and support to end-users. Monitor project timelines, budgets, and deliverables to ensure successful outcomes. What you'll need to succeed Proven experience implementing social housingmanagement software (MIS ActiveH preferably) Strong understanding of housing processes and regulatory requirements. Excellent stakeholder engagement and communication skills. Ability to manage multiple projects and priorities effectively. More ❯
Coalville, Leicestershire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
to join their Technology team on a permanent basis. The successful candidate will focus on transforming data into actionable insights that drive decision-making. You will analyse data on housing operations, tenant engagement, and asset performance to support strategic initiatives and improve services. You will also use your analytical expertise to identify trends, risks, and opportunities, ensuring housing … services are efficient, tenant-focused, and sustainable. Principal duties and responsibilities: Perform statistical analysis, data mining and retrieval processes on a large amount of data, to identify trends, create management dashboards providing in depth insights with a focus on identifying trends. Have a good understanding of the core data returns being proactive in discussing any potential issues with Data … related dashboards; support and comply with change control working practices within ICT & Digital Services. Integrate and mashup distinctive data sets, pulling data from multiple, disparate sources to provide the management team with an at-a-glance view of the business. Create and maintain SQL functions, procedures and reports along with supporting the SQL data views and core record systems More ❯
Discover more at www.necsws.com NO AGENCIES PLEASE Job Description *** Please note - Hybrid or remote subject to location *** Join us on an exhilarating journey as a Product Manager for NEC Housing, where you'll play a pivotal role in shaping and delivering cutting-edge products for the Social Housing sector. We are investing over £8m per annum in our … to deliver better services, more effectively. We're particularly looking for candidates with experience of designing and delivering mobile app solutions to support repairs, property surveys, servicing, inspections and housing management. This is a critical part of our growing portfolio and increasing market take-up means that we need to expand our team in this area. You'll be … intellectual property, and revolutionising the sector! From market assessment through to requirements decomposition, support of build and final test verification, you'll be focused on ensuring that the NEC Housing and Go-Mobile platform supports our customers meet the challenges they face. Responsibilities: Carry out market research to understand legislative, regulatory, competitive, economic landscape, as well as changing market More ❯
engagement. Flexible hybrid working with excellent benefits and support. About Our Client The organisation is a well-established not-for-profit entity known for its focus on providing quality housing solutions. Operating as a medium-sized organisation, it has a strong presence in London and is committed to making a positive impact through its housing services. Job Description … Lead and manage housing operations, ensuring compliance with relevant policies and regulations. Oversee property management, including maintenance, tenancy agreements, and resident satisfaction. Collaborate with internal teams to implement strategic housing initiatives. Monitor budgets and financial performance related to housing services. Resolve escalated issues or complaints from residents effectively and professionally. Ensure the organisation remains compliant with … maintain relationships with external stakeholders, including contractors and local authorities. Provide leadership and guidance to team members, fostering a culture of excellence and accountability. The Successful Applicant A successful Housing Services Manager should have: Proven experience in property or housingmanagement within the not-for-profit sector. Experienced in resident engagement (essential) Experience in income managementMore ❯
Home & Flexible Working Excellent Company Benefits About Our Client Unity Housing Association is an organisation committed to building strong sustainable neighbourhoods through the provision of high quality housing and social and employment opportunities. We are a modern, successful and visionary organisation that understands and represents the needs of all tenants of all ethnic backgrounds. Unity was formed in … with the aim of building a strong, BME-led, community housing association to meet the housing needs of black and minority ethnic communities throughout Leeds. Three decades have since passed and Unity continues to be the lead BME housing association in Leeds delivering a range of housing and regeneration services as well as playing an important … strategic role in the city. For over 30 years Unity Housing Association has been providing choice, improving life opportunities and addressing inequalities. Our initial focus was on the Chapeltown area, we have since spread into neighbouring Harehills, across the city to Beeston and then most of the other inner city areas of Leeds. We have now expanded our property More ❯
Discover more at www.necsws.com NO AGENCIES PLEASE Job Description *** Please note - Hybrid or remote subject to location *** Join us on an exhilarating journey as a Product Manager for NEC Housing, where you'll play a pivotal role in shaping and delivering cutting-edge products for the Social Housing sector. We are investing over £8m per annum in our … intellectual property, and revolutionising the sector! From market assessment through to requirements decomposition, support of build and final test verification, you'll be focused on ensuring that the NEC Housing platform supports our customers meet the challenges they face. Responsibilities: Carry out market research to understand legislative, regulatory, competitive, economic landscape, as well as changing market drivers for your … sessions and customer meetings to fully understand what’s happening in the sector and how this influences customer requirements. Define customer business needs and objectives to ensure that NEC Housing products and solutions meet or exceed customer/market expectations. Define requirements, user stories and wireframes for new product developments and work closely with the development and QA teams More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
real-world impact? We're looking for a D365 CE Functional Consultant with strong Microsoft Dynamics 365 Customer Engagement experience to join our innovative digital transformation team supporting the housing sector. In this fully remote role, you'll help shape how housing associations use Microsoft Dynamics to streamline operations, enhance tenant services, and meet regulatory requirements. Acting as … a difference in people's lives. Key Responsibilities Lead discovery workshops and stakeholder sessions to gather, analyse, and document business requirements. Configure and customise Dynamics 365 CE to meet housing-specific needs such as case management, repairs, tenancy and customer services. Translate business needs into detailed functional specifications and collaborate closely with technical teams. Support data migration, system … documentation, best practice guidance, and system governance frameworks. Provide post-implementation support and help drive continuous system improvements. Stay informed on D365 CE developments and trends within the social housing sector. Skills & Experience Proven experience as a Functional Consultant delivering Microsoft Dynamics 365 CE/CRM implementations. Experience working within housing, public sector, or similarly regulated environments is More ❯
Housing Revenue Systems & Data Analyst needed in Camden, £35.05ph PAYE - Reference: RQ Key Responsibilities 1. Systems & Compliance • Configure, maintain, and improve housingmanagement & finance systems (e.g. Northgate NEC). • Act as the gatekeeper for all system changes impacting finance, rents and housing data. • Lead on user acceptance testing and rollout of system updates. • Ensure compliance with … all statutory housing rent communications and processes. • Work collaboratively with ICT and third-party vendors on system enhancements. 2. Business Intelligence & Reporting • Develop and maintain complex reports on arrears, recovery, service charges and income performance. • Support budget planning and rent-setting processes through robust forecasting for revenue maximisation. • Use tools like SQL, SAP BusinessObjects, QlikSense to provide performance analytics. More ❯
service improvement through data and insight? Do you thrive on turning complex information into meaningful action? We're looking for a dynamic and analytical Business Analyst to join our Housing Resources team at Tower Hamlets. About the Role As a Business Analyst, you'll play a pivotal role in transforming housing services by delivering high-quality business intelligence … and performance reporting, helping us to deliver inclusive, efficient, and resident-focused services. Key Responsibilities Analyse business, customer, and external data to support continuous improvement. Develop and maintain performance management frameworks across housing services. Conduct complex qualitative and quantitative research and equality impact assessments. Lead transformation projects using lean review and project management principles. Collaborate with service … leads and ICT to ensure systems support performance needs. Present insights and recommendations to senior stakeholders and leadership teams. What We're Looking For Strong understanding of housingmanagement services. Proven experience in complex data analysis and service improvement. Skilled in presenting performance information in accessible formats. Experience with lean thinking and equality impact assessments (desirable). A More ❯
Housing Revenue Systems and Data Analyst Camden Contract £35.05 per hour PAYE or £45.93 per hour limited paid via Umbrella company inside IR35 Our client is looking for an experienced Housing Revenue Systems and Data Analyst. SQL experience is a must have. NEC experience is essential. About the Role Are you passionate about data-driven service improvement? Do … you want to play a key role in helping Camden deliver excellent housing services? We are looking for a Housing Revenue Systems & Data Analyst to drive innovation, performance, and compliance in the Rent Accounting Team. You ll play a pivotal role in managing housing finance systems, producing actionable insights, and supporting statutory and operational processes. This is … expertise with a strong sense of purpose to ensure rent systems work efficiently and fairly for the people of Camden. Key Responsibilities 1. Systems & Compliance • Configure, maintain, and improve housingmanagement & finance systems (e.g. Northgate NEC). • Act as the gatekeeper for all system changes impacting finance, rents and housing data. • Lead on user acceptance testing and More ❯
Camden, Greater London, Camden Town, United Kingdom
Colbern Limited
Housing Revenue Systems and Data Analyst Camden Contract £35.05 per hour PAYE or £45.93 per hour limited paid via Umbrella company inside IR35 Our client is looking for an experienced Housing Revenue Systems and Data Analyst. SQL experience is a must have. NEC experience is essential. About the Role Are you passionate about data-driven service improvement? Do … you want to play a key role in helping Camden deliver excellent housing services? We are looking for a Housing Revenue Systems & Data Analyst to drive innovation, performance, and compliance in the Rent Accounting Team. You’ll play a pivotal role in managing housing finance systems, producing actionable insights, and supporting statutory and operational processes. This is … expertise with a strong sense of purpose—to ensure rent systems work efficiently and fairly for the people of Camden. Key Responsibilities 1. Systems & Compliance • Configure, maintain, and improve housingmanagement & finance systems (e.g. Northgate NEC). • Act as the gatekeeper for all system changes impacting finance, rents and housing data. • Lead on user acceptance testing and More ❯
Employment Type: Contract
Rate: £35.05 - £45.93/hour PAYE or Limited rate inside IR35
IT Project Manager Based in Kent, hybrid - 2 days on site Length: 12 month FTC Salary: £50,000 per annum Inside IR35 We are working with a Kent based Housing Association to recruit and an IT Project Manager to lead the planning, coordination, and execution of complex projects, ensuring alignment with business goals and driving successful outcomes. Key Responsibilities … include: Lead end-to-end project management activities, from initiation through execution and closure Ensure all project deliverables meet established business requirements and quality standards Collaborate with stakeholders to define project scope, objectives, and success criteria Develop and manage detailed project plans, timelines, and budgets Identify, assess, and mitigate project risks and issues Embed and oversee a robust change … teams Experience and knowledge required: Proven experience managing complex IT projects across multiple departments or business units Prince 2/Agile Foundation Level Knowledge and experience of implementing Integrated HousingManagement Systems and Asset Management Systems, ideally Civica Cx Strong understanding of project management methodologies and tools Demonstrated ability to implement change control processes and drive More ❯
IT Project Manager Based in Kent, hybrid – 2 days on site Length: 12 month FTC Salary: £50,000 per annum Inside IR35 We are working with a Kent based Housing Association to recruit and an IT Project Manager to lead the planning, coordination, and execution of complex projects, ensuring alignment with business goals and driving successful outcomes. Key Responsibilities … include: Lead end-to-end project management activities, from initiation through execution and closure Ensure all project deliverables meet established business requirements and quality standards Collaborate with stakeholders to define project scope, objectives, and success criteria Develop and manage detailed project plans, timelines, and budgets Identify, assess, and mitigate project risks and issues Embed and oversee a robust change … teams Experience and knowledge required: Proven experience managing complex IT projects across multiple departments or business units Prince 2/Agile Foundation Level Knowledge and experience of implementing Integrated HousingManagement Systems and Asset Management Systems, ideally Civica Cx Strong understanding of project management methodologies and tools Demonstrated ability to implement change control processes and drive More ❯
Coalville, Leicestershire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
cost-effective, and tenant-focused service delivery. You will work closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuous improvement of all housing operations. Principal duties and responsibilities: Conduct in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support. Create process maps (As-Is and … and improve service quality. Support the implementation of Lean or Six Sigma methodologies to eliminate waste and drive continuous improvement. Ensure changes align with regulatory standards (such as the Housing Act, Rent Standard, Decent Homes Standard, etc.). Collaborate with internal teams (Housing Officers, Property Managers, ICT, Finance, etc.) to ensure a thorough understanding of their challenges and … of process improvement projects, ensuring they are delivered on time and within budget. Work closely with ICT to integrate digital tools and technology solutions that improve operational efficiency (e.g., housingmanagement systems, mobile workforce solutions). In order to apply, you must have the following skills and experience: Professional certifications such as Lean Six Sigma Green/Black More ❯
analysis within complex environments. Familiarity with business modelling techniques (e.g., use cases, process models). Experience with MS Dynamics 365 and tools like Azure DevOps or JIRA. Understanding of housingmanagement systems (e.g., Orchard, Asprey) - desirable. Knowledge of regulatory frameworks (e.g., GDPR, housing legislation) - desirable. Qualifications : Business Analysis certification (e.g., BCS, IIBA) - essential. Additional qualifications such as More ❯
Join Our Team as a Systems Improvement Officer About the Role We're looking for a proactive and technically skilled Systems Improvement Officer to help shape the future of housing services in Tower Hamlets. You'll work at the intersection of IT and service delivery, designing and implementing system enhancements that improve efficiency and customer experience. This is a … offering development opportunities across grades J to L, with increasing responsibility for project leadership, strategic system development, and cross-functional collaboration. Key Responsibilities Act as subject matter expert on housing systems and functionality. Lead small to medium-sized system improvement projects. Analyse data to identify service improvements and data cleansing opportunities. Collaborate with Business Analysts, IT teams, and service … managers to deliver business solutions. Develop training materials and support documentation for system users. Represent housing services in system specification and implementation with suppliers and strategic partners. Ensure systems align with corporate objectives and support cultural change. What We're Looking For Strong understanding of housingmanagement services. Experience in IT system support, development, or training. Knowledge More ❯
manage the operations of the company alongside the Board of Directors and the Company Secretary. The company owns and manages a small number of properties and provides a property management function for the Council's temporary accommodation. The company also leases properties from landlords and rents them to households in housing need. Property services are provided by a … ability to develop professional working relationships with the Board of Directors and internal and external partners and colleagues. You will have experience of working in property and/or housingmanagement and be able to demonstrate this in your application. You will be required to embrace and demonstrate the One Team Values and Behaviours in the work that More ❯
manage the operations of the company alongside the Board of Directors and the Company Secretary. The company owns and manages a small number of properties and provides a property management function for the Council's temporary accommodation. The company also leases properties from landlords and rents them to households in housing need. Property services are provided by a … ability to develop professional working relationships with the Board of Directors and internal and external partners and colleagues. You will have experience of working in property and/or housingmanagement and be able to demonstrate this in your application. You will be required to embrace and demonstrate the One Team Values and Behaviours in the work that More ❯
to join the Business Change Team within the Corporate Customer Service area. You will be the lead officer responsible for delivering transformational change through developing effective business solutions for HousingManagement and Asset Services within the Place Directorate. Your role involves from discovery to implementation, including gathering requirements, process mapping, system testing, and supporting digital system implementations that … equivalent experience in ICT, particularly in the use and knowledge of software applications, business systems, and information systems. Level 2 English and Maths. Prince 2 foundation or equivalent project management experience. Business Analysis - foundation or equivalent business analysis experience. A minimum of 5 years' experience working in an environment dedicated to developing business solutions involving technology or business change. More ❯