Coalville, Leicestershire, United Kingdom Hybrid / WFH Options
Hays Technology
aligns with business goals and supports the evolving needs of tenants and staff within this organisation. Principal duties and responsibilities: Assess current IT systems and infrastructure used in social housing, including housingmanagement systems, tenant portals, and mobile solutions. Conduct gap analysis to identify areas for improvement, optimisation, or replacement in line with organisational goals. Evaluate new … technology solutions that can improve operational efficiency, data management, and tenant services. Work with key stakeholders, including Housing Officers, Property Managers, Finance, and ICT, to gather and document technology requirements. Translate business needs into functional specifications, ensuring that technical solutions are aligned with housing operations and tenant needs. Develop detailed documentation for system integrations, upgrades, or new … technology implementations. Working with the team to ensure smooth integration of housingmanagement systems, mobile workforce solutions, and other digital tools. Provide recommendations for optimising existing systems to improve data accuracy, reporting capabilities, and user experience. Evaluate and manage relationships with external technology vendors and service providers, ensuring that their solutions align with the organisation's needs. Act More ❯
Coalville, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
emh group
technology aligns with the business goals and supports the evolving needs of tenants and staff. The ICT Solutions Analyst will assess current IT systems and infrastructure used in social housing, including housingmanagement systems, tenant portals, and mobile solutions. Working with key stakeholders, you will gather and document technology requirements and work with the team to ensure … smooth integration of housingmanagement systems, mobile workforce solutions and other digital tools. You will support the collection, analysis, and reporting of data from housingmanagement systems, focusing on key metrics such as tenant satisfaction, rent arrears, and repairs. You will ensure that all technology solutions comply with data protection regulations, including GDPR, and meet cybersecurity … will have experience working with cloud-based technologies, mobile solutions for field workers, and CRM systems, with a strong understanding of IT systems, infrastructure, and software relevant to social housing operations (e.g., housingmanagement systems, tenant engagement platforms). You will be able to identify emerging trends and innovations that have the potential to reshape services offered More ❯
Employment Type: Permanent, Part Time, Work From Home
Housing Benefit and Systems Administrator Location Luton Fully office based, Monday to Friday, 0900 - 1730 £35,000 per annum Our client is looking for a Housing Benefit and Systems Administrator to join their newest supported housing team, which sees them add 'housing benefit' based services into their wider (and significant) temporary accommodation provision, to lead on … the systems development, administration, progression and management of claims and disputes. You will have expert knowledge and experience of working within a Revenue and Benefits environment with specific understanding of supported housing exempt accommodation rules alongside a demonstratable track record of effective claim management and income maximisation. Accurately review and scrutinise all Housing Benefit (HB) payment … schedules, posting payments to the relevant rent account in our digital housingmanagement system. Analyse received HB payments against rent accounts to identify exceptions, using that data to highlight discrepancies and actively pursue HB revenue recovery. Work collaboratively with departmental colleagues (e.g. support workers) and wider organisational areas (e.g. finance team) to maximise revenue and minimise arrears. Provide More ❯
Coalville, Leicestershire, United Kingdom Hybrid / WFH Options
Hays Technology
to join their Technology team on a permanent basis. The successful candidate will focus on transforming data into actionable insights that drive decision-making. You will analyse data on housing operations, tenant engagement, and asset performance to support strategic initiatives and improve services. You will also use your analytical expertise to identify trends, risks, and opportunities, ensuring housing … services are efficient, tenant-focused, and sustainable. Principal duties and responsibilities: Perform statistical analysis, data mining and retrieval processes on a large amount of data, to identify trends, create management dashboards providing in depth insights with a focus on identifying trends. Have a good understanding of the core data returns being proactive in discussing any potential issues with Data … related dashboards; support and comply with change control working practices within ICT & Digital Services. Integrate and mashup distinctive data sets, pulling data from multiple, disparate sources to provide the management team with an at-a-glance view of the business. Create and maintain SQL functions, procedures and reports along with supporting the SQL data views and core record systems More ❯
Home & Flexible Working Excellent Company Benefits About Our Client Unity Housing Association is an organisation committed to building strong sustainable neighbourhoods through the provision of high quality housing and social and employment opportunities. We are a modern, successful and visionary organisation that understands and represents the needs of all tenants of all ethnic backgrounds. Unity was formed in … with the aim of building a strong, BME-led, community housing association to meet the housing needs of black and minority ethnic communities throughout Leeds. Three decades have since passed and Unity continues to be the lead BME housing association in Leeds delivering a range of housing and regeneration services as well as playing an important … strategic role in the city. For over 30 years Unity Housing Association has been providing choice, improving life opportunities and addressing inequalities. Our initial focus was on the Chapeltown area, we have since spread into neighbouring Harehills, across the city to Beeston and then most of the other inner city areas of Leeds. We have now expanded our property More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
real-world impact? We're looking for a D365 CE Functional Consultant with strong Microsoft Dynamics 365 Customer Engagement experience to join our innovative digital transformation team supporting the housing sector. In this fully remote role, you'll help shape how housing associations use Microsoft Dynamics to streamline operations, enhance tenant services, and meet regulatory requirements. Acting as … a difference in people's lives. Key Responsibilities Lead discovery workshops and stakeholder sessions to gather, analyse, and document business requirements. Configure and customise Dynamics 365 CE to meet housing-specific needs such as case management, repairs, tenancy and customer services. Translate business needs into detailed functional specifications and collaborate closely with technical teams. Support data migration, system … documentation, best practice guidance, and system governance frameworks. Provide post-implementation support and help drive continuous system improvements. Stay informed on D365 CE developments and trends within the social housing sector. Skills & Experience Proven experience as a Functional Consultant delivering Microsoft Dynamics 365 CE/CRM implementations. Experience working within housing, public sector, or similarly regulated environments is More ❯
IT Project Manager Based in Kent, hybrid – 2 days on site Length: 12 month FTC Salary: £50,000 per annum Inside IR35 We are working with a Kent based Housing Association to recruit and an IT Project Manager to lead the planning, coordination, and execution of complex projects, ensuring alignment with business goals and driving successful outcomes. Key Responsibilities … include: Lead end-to-end project management activities, from initiation through execution and closure Ensure all project deliverables meet established business requirements and quality standards Collaborate with stakeholders to define project scope, objectives, and success criteria Develop and manage detailed project plans, timelines, and budgets Identify, assess, and mitigate project risks and issues Embed and oversee a robust change … teams Experience and knowledge required: Proven experience managing complex IT projects across multiple departments or business units Prince 2/Agile Foundation Level Knowledge and experience of implementing Integrated HousingManagement Systems and Asset Management Systems, ideally Civica Cx Strong understanding of project management methodologies and tools Demonstrated ability to implement change control processes and drive More ❯
Coalville, Leicestershire, United Kingdom Hybrid / WFH Options
Hays Technology
cost-effective, and tenant-focused service delivery. You will work closely with teams across the organisation to streamline workflows, integrate digital solutions, and support the continuous improvement of all housing operations. Principal duties and responsibilities: Conduct in-depth analysis of existing business processes including tenant services, repairs, asset management, and customer support. Create process maps (As-Is and … and improve service quality. Support the implementation of Lean or Six Sigma methodologies to eliminate waste and drive continuous improvement. Ensure changes align with regulatory standards (such as the Housing Act, Rent Standard, Decent Homes Standard, etc.). Collaborate with internal teams (Housing Officers, Property Managers, ICT, Finance, etc.) to ensure a thorough understanding of their challenges and … of process improvement projects, ensuring they are delivered on time and within budget. Work closely with ICT to integrate digital tools and technology solutions that improve operational efficiency (e.g., housingmanagement systems, mobile workforce solutions). In order to apply, you must have the following skills and experience: Professional certifications such as Lean Six Sigma Green/Black More ❯
team that cares and empowers individuals to live their best lives. Join us at Queen Street (7 beds) and Calder House (6 beds) to deliver high-impact, person-centred housing support and foster a positive workplace environment. You will manage supported living services for individuals with mental health needs, acquired brain injuries, autism, and learning disabilities, and oversee housingmanagement at our Batley service (8 beds). Key Responsibilities Lead, coach, and inspire a team to deliver exceptional support, as reflected in customer satisfaction surveys and KPIs. Serve as the Safeguarding Lead, ensuring customer safety and support. Ensure health and safety checks, risk assessments, and records are completed accurately. Manage contracts, budgets, KPIs, and liaise with stakeholders … skills to motivate and develop others, with the confidence to challenge misaligned behaviours. Understanding of customer needs and a passion to advocate for them. Experience in support delivery within housing or care settings. People management experience, including managing multiple services or managers. A vehicle insured for business purposes (mileage paid). Note: Due to current sponsorship limitations, we More ❯
About Role: We are seeking a detail-oriented and enthusiastic Junior Data Analyst to support the collection, analysis, and reporting of data across our housing operations. Helping the organization to understand trends in tenancy management, finance, LA reporting and resident satisfaction. Position - Junior Data Analyst Experience - 2-3 Years Location - Luton Work Type - On-site(5 days a … to examine data, identify patterns, and pay close attention to details. Skilled in explaining data findings in simple terms to people without technical backgrounds. Genuine interest in topics like housing policies and public service. Good understanding of housingmanagement systems More ❯
An exciting opportunity has been announced to work with a Housing Association who are embarking upon a large-scale transformation programme. This is a unique opportunity for a well-established Business Analyst to really make an impact on not just the organisation but the wider community. The right candidate for this role will have an abundance of experience in … stakeholder engagement Ability to create a feeling of business ownership Effective requirements gathering and as is and to be process mapping Desirable Skills for this role Experience managing a HousingManagement system OR Microsoft Dynamics implementation Social Housing Experience Power BI Experience The successful candidate will be instrumental in driving this transformation programme. You will be responsible More ❯
manage the operations of the company alongside the Board of Directors and the Company Secretary. The company owns and manages a small number of properties and provides a property management function for the Council's temporary accommodation. The company also leases properties from landlords and rents them to households in housing need. Property services are provided by a … ability to develop professional working relationships with the Board of Directors and internal and external partners and colleagues. You will have experience of working in property and/or housingmanagement and be able to demonstrate this in your application. You will be required to embrace and demonstrate the One Team Values and Behaviours in the work that More ❯
manage the operations of the company alongside the Board of Directors and the Company Secretary. The company owns and manages a small number of properties and provides a property management function for the Council's temporary accommodation. The company also leases properties from landlords and rents them to households in housing need. Property services are provided by a … ability to develop professional working relationships with the Board of Directors and internal and external partners and colleagues. You will have experience of working in property and/or housingmanagement and be able to demonstrate this in your application. You will be required to embrace and demonstrate the One Team Values and Behaviours in the work that More ❯
Markfield, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
emh group
opportunity to join our growing ICT Team as an Implementation Analyst. In this role, you will lead the successful deployment of technology solutions and process improvements in the social housing sector. This role focuses on supporting the implementation of new systems as per the portfolio, ensuring that they meet the needs of tenants, staff, and the broader organisation. The … and enhance tenant services. The Ideal Candidate As an Implementation Analyst, you'll be at the forefront of deploying new systems and process improvements across our organisation. From configuring housingmanagement software and tenant portals to ensuring seamless system integration and staff training, you'll help us enhance operational efficiency and deliver better outcomes for the communities we … support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities. Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer. Our values Our values are important to us and we're looking for people who More ❯
Employment Type: Permanent, Part Time, Work From Home