8 ICT Support Jobs

Our Client is a leading provider of IT-managed services, onsite support, and field engineering with a growing portfolio of customers, as a result, they are looking to hire a number of IT Support Analyst to assist clients over the phone, remotely, and in-person across the Fareham … area. As an ICT Support Technician, you will form part of the Managed Services Department providing 1st and 2nd line telephone, remote, and on-site support services. Your key responsibility is to provide technical support to the IT systems and utilise the Helpdesk System to manage … all tickets and requests following these through to resolution. You will carry out regular visits and remote support, including monitoring and account management. You will work with other departments to implement plans and strategies to drive company performance and provide solutions to any complex IT-related challenges in the more »

This is an exciting opportunity to join Launde Primary School as an ICT Support Technician Apprentice. You will ensure the availability of a fully operational network, class computers and any other IT equipment, liaising with ICT Lead and off-site technical support where necessary. Role Filtering … administration Installation of new software Installation of new workstations and peripherals on curriculum and administration systems including email and internet access Management of the ICT network Carry out repairs as necessary Ordering and accounting of consumables in line with school procedures Allocation of new users Removal of former users … Logging problems and liaising with suppliers and support agencies Tracing abuse and misuse of all hardware & software Installation and maintenance of stand-along machines Maintenance of an efficient booking system for resources and rooms Co-ordinating repair fault finding and maintenance of all systems Security policies Backup strategy Virus more »

To deliver excellent service and value to the business. Deliver 1st line support internally for all Windows-based technologies/services, including Windows Server. Deliver project support to all areas of the business. Responding to telephone/email queries and questions and deal with or pass to the … relevant members of the technical team. Role Key responsibilities: To provide technical support; answering support queries either onsite or via phone or email To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user … Respond to enquiries from clients and help them resolve any hardware or software problems Maintain a log of any software or hardware problems detected Support users in the use of Computer equipment by providing necessary training and advice To escalate more complex service issues to the relevant IT Support more »

engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We have a great opportunity for a ICT Application Support Team Lead to work within our app support team in Hoddesdon. As part of the VW UK ICT Team … Application Support Team Lead is accountable to support, maintain and enhance business applications for various VW UK businesses meeting the service levels and delivering application enhancements/upgrades. Based in Hoddesdon, and reporting into a Senior Manager, this role requires an individual who is flexible, adaptable, and focused … on providing excellence in business-critical support of applications that run VW businesses. Dynamics 365 Business Central application knowledge is essential for this role. About you At least 5 years of experience as lead of Application portfolio development/support Master's or Bachelor's degree in relevant more »

You will be part of the CSUK support team, working with colleagues to support both internal and External customers. The position will bring you into contact with all levels of stakeholder and a wide variety of Cloud and on-premise IT Systems. Role Your prime responsibilities will include … a timely fashion. Delivering client projects and supporting the sales team in specifying solutions at the pre-sales stage where required. Reports to: IT Support Manager - Anthony Webster. Provide quality support by being knowledgeable, articulate, friendly and confident, so that you deliver a first-class end-user experience … opportunity to apply for a full time role at the end of the apprenticeship, or you will be able to work as an IT Support Technician. Apprenticeship Standard Information communications technician (level 3) Training Provider TECHNICAL PROFESSIONALS LIMITED Working Week Monday - Friday 9.00am - 5.30pm Expected Duration 21 Months Positions more »

the opportunity to work with technologies such as Amazon Web Services, Azure and JumpCloud, building highly desirable skills for a successful career! Role Our support team works with cutting-edge cloud technology to support customers across the UK and Europe. We work 100% remotely and help our customers … do the same. Key responsibilities: Providing day-to-day support for customer laptop installations (Windows 10 & 11) Assisting customers with queries related to tools such as Office 365 & JumpCloud Helping customers connect to devices such as headsets, printers Actioning user tickets including internal employee changes and customer related queries … Providing advanced support to IT team as capability and knowledge grows throughout role Building/commissioning customer laptop/desktop computers Administering Microsoft 365 for Business customer accounts Administering JumpCloud including creation/modification of users, devices Carrying out certain administration tasks, such as PowerShell scripts or other automated more »

At Virtuoso, we have designed a clear development path to be proud of, enabling our colleagues to grow the careers they deserve. With support, commitment & hard work, we have seen our colleagues achieve promotions & movement inside & around our business, & an opportunity has now arisen within our Channel Services team … for a Level 1 Support Analyst. Role The successful candidate will be passionate about technology with a willingness to learn, develop and possess a blend of basic technical knowledge and outstanding customer service skills. There are fantastic opportunities for technical development and career progression for the right candidate. Training … and can-do attitude, challenging assumptions and finding the best way to achieve our goals as a team. Duties will include: Providing technical product support to clients with a focus on quick resolution of incidents, and great customer satisfaction Analysing, troubleshooting application issues Reviewing tickets created by clients, including more »

We are seeking a motivated and enthusiastic individual to join our team as an IT Support Apprentice. This role offers a unique opportunity to kickstart your career in IT while receiving training and mentorship from experienced professionals. As an apprentice, you will assist with providing technical support to … end users. Role Provide first-line technical support to end users, including troubleshooting hardware and software issues, resolving technical problems, and providing guidance on IT best practices. Assist with server maintenance tasks, including routine monitoring, performance optimization, software updates, and backup management. Troubleshoot networking issues, including connectivity problems, DNS … configuration, firewall management, and VPN setup. Configure and provide support for our bespoke document management system, including user access management, document workflows, and version control. Participate in the planning and execution of cloud-based system migrations, including Office 365 and Azure deployments. Assist with IT equipment procurement and inventory more »