2 of 2 ICT Support Jobs in Northern Ireland

We are working with the HSCNI to recruit an experienced and motivated ICT Support Technician. This role is essential in supporting the organisation's IT infrastructure and ensuring the delivery of efficient and secure ICT and Telephony services. The successful candidate will work closely with the IT Manager to implement strategic initiatives and provide frontline technical support across a wide range of systems and devices. Key Responsibilities Support the development and implementation of the organisation's IT strategy and related policies. Provide end-user support and perform complex fault diagnosis and resolution across all IT systems. Conduct routine maintenance and fault analysis for IT and Telephony services. Deliver primary frontline support for hardware … and software used in the organisation's Control Rooms. Maintain and develop Active Directory and email accounts. Support and manage the AVAYA VOIP telephone system and associated hardware. Configure and issue smartphones and tablets (e.g., iPhones, Blackberries), including backend support for BES12 and Airwatch portals. Participate in the IT on-call rota to provide out-of-hours support. More ❯

MCS Group is seeking an ICT Systems and Support Administrator to join a values-driven, child-focused non-profit organisation headquartered in Belfast. This is an exciting opportunity to support a team that is making a tangible difference in the lives of young children, families, and communities across Northern Ireland. In this pivotal role, you will play … a key part in maintaining and enhancing the organisation's ICT infrastructure, supporting end-users, and ensuring IT systems are secure, efficient, and fit for purpose. Note: This is a full-time, 5-days onsite role based in Belfast. Why Join? * Competitive Salary: £25,000 - £30,000 (Depending on experience) * Flexible Hours: 37 hours per week with consideration for … to a mission that promotes healthy, respectful, and inclusive childhood development * Supportive Environment: Join a collaborative team committed to professional development, inclusion, and innovation Key Responsibilities: *Prioritise and resolve ICT support issues across the organisation *Install, configure, and maintain hardware, software, and mobile devices *Train end-users to maximise the value of IT systems and mobile apps *Deliver More ❯