1 to 3 of 3 ICT Support Jobs in Wales

Job summary Would you like to be involved in delivering and supporting ICT Solutions that make a difference to our users? If so, the Informatics service is looking for a full time positive and enthusiastic Senior ICT Support Officer to join a dynamic team. Working across BCU … you will be responsible for the operational support across a range of ICT System Solutions providing the training and support of ICT skills, system solutions, coordination of training activities and involvement with implementations. The ability to speak Welsh is desirable for this post; Welsh and/… Your key responsibilities include: o Analyse, investigate and resolve user problems, some of which are complex, and where necessary discuss options for resolution with ICT colleagues/senior managers o Train users/support staff on software solutions (both classroom and desk side) o Maintain/manage all more »

Would you like the opportunity for professional development? If yes, then the Informatics service is looking for a full time positive and enthusiastic Senior ICT Support Officer to join their team. If successful you will play a key role assisting clinical and operational staff in their use of … with a high attention to detail and a logical and methodical approach to work. You'll be equally confident communicating with end-users, other ICT staff at all levels and be able to prioritise ICT issues effectively and efficiently. Main duties of the job Our ideal candidates will … organisational skills with the ability to handle multiple priorities. If successful you will have responsibility for the supervision of an operational service that provides support for a range of ICT System Solutions. Base : The post requires a minimum of 2 days working from our Bowen Court site, the more »

IT Solutions that make a difference to our customers? If so, the Informatics service is looking for a full time positive and enthusiastic IT Support Officer to join our dynamic Service Desk team. Supporting across BCU you will provide operational support across a range of IT System Solutions … providing the training and support of IT skills, system solutions, coordination of training activities and involvement with implementations. Your key responsibilities include: Advise on the support elements of a wide range of solutions Respond to all types of IT related issues reported either via the telephone, informatics portal … Service Level Agreements. Record accurately all type of IT related issues within the Service Desk's incident management tool. (ITSM) Provide first line technical support, including the analysis & diagnosis of hardware and software problems to initiate the most appropriate corrective action. Main duties of the job Essential Criteria Includes more »