2 of 2 ICT Technician Jobs in the Midlands

We are assisting a Multi-Academy Trust to recruit an ICT Technician in Birmingham. This role is term-time only (plus two weeks, 42 weeks total) paying £27,500 - £30,000 per annum, plus Local Government Pension Scheme. A growing Multi-Academy Trust that has built an outstanding reputation for excellence in Education. The Trust is centred around … the core principle of developing their people. ICT Technician: Provide effective first-line support for ICT issues raised by staff and students, resolving incidents or escalating when necessary. Set up, maintain, and troubleshoot laptops, desktop PCs, printers, and classroom AV equipment across school sites. Assist users with software queries (Microsoft 365, Windows OS, printing, etc.), login issues … and basic user administration tasks. Help manage the trust's ICT asset inventory, ensuring accurate records of hardware and equipment across both sites. Support the use and upkeep of interactive whiteboards, projectors, speakers, and visualisers. Work between the Trust sites (walking distance) to provide in-person support as required. Maintain helpdesk ticket records, support documentation, and contribute to a More ❯

Provide day to day support for Staff, students and external agencies with ICT Support with support and guidance from the Senior ICT Technician and Cluster Network Manager to ensure the effective running of system at the Academy. Role ICT Support Manage own workload through the allocation of calls via the helpdesk Provide day to day IT … staff and pupil passwords Provide support to the Academy in its use of media, from recording classes and events through the editing process. Maintain inventories, asset and security mark ICT equipment Support evening events at the Academy Appropriately escalate issues to the Senior ICT Technician or ICT Cluster Network Manager regarding security and potential risks to … the Academy systems IT Resource Provision To take responsibility for the successful delivery of hardware-related tasks: Administration of the ICT Equipment Loan system Helping staff to set up ICT equipment including laptops and projectors, amplifiers and interactive whiteboards Maintenance tasks, e.g. upgrading and maintaining staff laptops, cleaning equipment, replacing toner and drum cartridges in printers Routine 1st More ❯