1 to 25 of 31 Support Technician Jobs in the Midlands

Senior IT Support Technician Our key client, based in Towcester, is looking for a Senior IT Support Technician to join their IT support team on a temporary basis, initially for 3-months. The Senior IT Support Technician will be based in a school so any experience in the education industry would be helpful. … The Senior IT Support Technician will be joining on a full-time basis and this will be an on-site position. This vacancy will suit a Senior IT Support Technician with previous experience of supporting a variety of hardware, as well as MS365 & Active Directory. This contract is inside IR35 and will be worked through an … umbrella company. Essential Skills: - Previous experience in end-user support - MS365/Active Directory - Strong communication and troubleshooting skills - Recent Enhanced DBS OR on the DBS Update Service This is an excellent opportunity for a Senior IT Support Technician with a strong IT support background to secure a contract with good potential to extend. If you More ❯

IT Support Technician Location Derby - Hybrid after training Salary: Dependent on experience Are you looking to grow your career in IT support? We're seeking a friendly and skilled IT Support Technician/1st Line Support Engineer to join a busy support team, delivering excellent service across Office 365, Windows 10/… solutions to end users. From password resets to connectivity issues, you'll be the first point of contact and a trusted voice for IT support. The role of IT Support Technician will involve: Respond to IT support requests via phone, email, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Intune, Azure, and Windows …/11. Escalate more complex incidents to 2nd Line Support where necessary. Accurately log incidents and resolutions using a ticketing system. Configure and set up new laptops, desktops, and mobile devices. Ensure data protection and IT security best practices are followed. The ideal candidate for the IT Support role will have Skills & Experience: Experience in IT Support More ❯

Job Title: IT Support Technician Location: Nottingham, Nottinghamshire Salary: £25,000 - £30,000 Benefits: 32 Days Holiday, Private Healthcare, Company Bonus, Private Pension Scheme We’re working with a long-standing retail and logistics business based in Nottingham, looking to add an IT Support Technician to their growing internal IT team. You'll be hands-on … across devices, infrastructure, cloud platforms and user support, supporting day-to-day operations and contributing to ongoing IT improvement work. Key Responsibilities: - Provide 1st and early 2nd Line support across hardware, software, network, and user issues - Support Windows environments (10/11) and Active Directory (user/admin tasks) - Troubleshoot issues across desktop, laptop, printers, mobile devices … and peripheral tech - Assist with Microsoft 365 admin (Outlook, Teams, SharePoint, OneDrive) - Support user onboarding/offboarding, account permissions, password resets, device setup - Help with the roll-out of new hardware and software across multiple sites - Work closely with the wider IT team on tickets, escalations, and mini-projects Technical Environment Includes: - Windows 10/11, Microsoft 365, SharePoint More ❯

Job Title: IT Support Technician Location: Belper, Derbyshire Salary: £25,000 - £30,000 PLUS 25 Days Holiday (+BH), Private Healthcare, Private Pension, Company Bonus and more! Position Overview: We are looking for an enthusiastic IT Support Technician to join a renowned, global Construction Company based in Belper, Derbyshire. This is a fantastic opportunity for someone with … a solid foundation in IT support who is looking to grow their career in a supportive and dynamic environment. You’ll be providing day-to-day IT support across the business, assisting with hardware and software troubleshooting, and getting involved in system upgrades and rollouts. Key Responsibilities: • Provide 1st and 2nd line support to internal users across … new user accounts and devices• Assist with system upgrades and project rollouts• Maintain accurate records using the IT ticketing system• Escalate complex issues to the infrastructure team as needed• Support the IT team in ensuring secure and efficient operations Technical Skillset: • Windows 10/11, Microsoft Office 365 Suite• Active Directory - password resets, user management• Basic networking - DNS, DHCP More ❯

IT Support Technician Location Telford Package: Up to £27,000 per annum (depending on experience) Up to 24 days annual leave + Bank Holidays Annual Bonus Private Pension Scheme Healthcare Cash Plan Death in service Friendly and supportive culture with lots of employee advancement opportunities Duration: Permanent Hours: Monday- Friday 40 hours per week We’re excited to … Telford that truly puts its people first. With a strong focus on innovation and continuous investment in the latest technology, this organisation offers a fantastic opportunity for an IT Support Technician to join a collaborative and future-focused team. In this role, you’ll provide day-to-day helpdesk support while also having the chance to get … involved in exciting tech projects that will stretch your skills and support your growth. The company is passionate about mentoring and professional development, making this a brilliant step for someone looking to build a long-term career in IT. What you’ll be doing: As the IT Support Technician, you will be getting involved in… Delivering first More ❯

IT Support Technician |Worcester | Enhanced DBS | Worked in a school before | 1-Month Contract (possibility to extension) | £150-£200 p/day We are looking for an experienced First Line IT Support Technician to join a school on a 1-month contract. The role involves providing day-to-day technical support to staff and students … Must hold an Enhanced DBS (required for working in schools). Responsibilities: Act as the first point of contact for IT queries. Resolve common IT issues quickly and effectively. Support the setup and maintenance of classroom and office IT equipment. Escalate more complex issues when needed. Apply now if you think this is the role for you! IT Support Technician | Worcester | Enhanced DBS | Worked in a school before | 1-Month Contract (possibility to extension) | £150-£200 p/day Oscar Associates (UK) Limited is acting as an Employment Business in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website. More ❯

Software Support Technician Annual Salary: £26,000 Location: Burton-On-Trent Job Type: Full-time on site Please note a driver's license is essential for this Delighted to present an IT Software Support Technician role for one of our clients based in Burton-On-Trent, who are a rapidly growing software company. This role would … player, and has a keen interest in technology. You will be improving customer and client relations in a friendly, laid-back environment. Day-to-day of the role: Answering support requests via both telephone and email. Providing answers to client's questions by identifying problems, researching answers, and guiding the client through corrective steps. Installing and configuring our software … learn. Ability to prioritise tasks. An impeccable phone manner and a keen eye for detail. Good understanding of the Windows operating system, and computers. To apply for this Software Support Technician role, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position. More ❯

Support Desk Technician/1st Line/Zendesk/SaaS/Birmingham/Remote or Hybrid/Permanent/up to £30,000pa Overview Vivo Talent are on the lookout for a Support Desk Technician to join a fast-growing SaaS company that's shaking up their market. If you're proactive, tech-savvy and want … to grow, - this could be the role for you. You'll be the go-to person for managing the Zendesk support desk, owning tickets from start to finish. But this isn't just about fixing issues - it's about spotting opportunities to improve, tweaking processes and configuring systems to stop problems before they even happen. Day-to-Day Managing … support tickets to ensure timely responses and resolutions. Being the first point of contact for clients raising support requests. Resolve system configuration issues and escalate complex issues where necessary. Collaborate with other teams to feedback common issues that impact platform performance. About You Previous experience in a technical support or helpdesk role Familiarity with ticketing tools (Zendesk More ❯

IT Support Technician | Solihulll, Birmingham | Enhanced DBS | Worked in a school before | 1-Month Contract (possibility to extension) | £150-£200 p/day We are looking for an experienced First Line IT Support Technician to join a school on a 1-month contract. The role involves providing day-to-day technical support to staff and … Must hold an Enhanced DBS (required for working in schools). Responsibilities: Act as the first point of contact for IT queries. Resolve common IT issues quickly and effectively. Support the setup and maintenance of classroom and office IT equipment. Escalate more complex issues when needed. Apply now if you think this is the role for you! IT Support Technician | Solihulll, Birmingham | Enhanced DBS | Worked in a school before | 1-Month Contract (possibility to extension) | £150-£200 p/day Oscar Associates (UK) Limited is acting as an Employment Business in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar More ❯

IT Support Technician Derbyshire Permanent to £28,000 (DOE) IT Support Technician needed for a permanent position based in Derbyshire around 8 miles north of Derby (A38 Corridor). A chance to join an established and growing business with a proven track record in their industry. Start ideally Sept/Oct 2025. Key experience + responsibilities … will include: Resolving IT incidents to 2nd line level + managing IT support requests from end-users. Supporting IT projects including software/hardware upgrades + rollouts. Setting up end-user hardware using imaging and automated Device Management systems. Escalating more complex issues to 3rd Line IT Support Engineers + 3rd party IT suppliers. Using IT Helpdesk logging … systems + remote support tools. Full UK Driving Licence and own vehicle preferred. Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G). Benefits: Salary to £28k (DOE) + 25 days Holiday (+ BHs) + Pension + Life Assurance + BUPA Medical More ❯

ICT Technician/IT Support Engineer who has excellent troubleshooting and end-user support skills with the ability to provide technical support services and 2nd Line Support on core ICT infrastructure components and software applications for an educational trust based in Coventry. SALARY: £25,429 - £28,912 per annum Benefits LOCATION: Coventry, West Midlands (CV7 … 30pm CANDIDATE REQUIREMENT: Candidates MUST have a full driving licence and access to their own transport. JOB OVERVIEW We have a fantastic new job opportunity for an ICT Technician/IT Support Engineer who has excellent troubleshooting and end-user support skills with the ability to provide technical support services and 2nd Line Support on … core ICT infrastructure components and software applications. Working as the ICT Technician/IT Support Engineer you will deliver a professional ICT service that adds value and facilitates the achievement of educational outcomes and offers high quality, professional project management to develop the service. As the ICT Technician/IT Support Engineer you will be responsible More ❯

Junior IT Support Technician Our client is looking for a Junior helpdesk support Technician, This position will be best suited to a school leaver or someone who has recently graduated from College or university with related credentials/Degree etc in this field of expertise and who is looking for a future career but has not … for proper escalation of unresolved issues to the appropriate internal teams Ability to provide step-by-step technical help, both written and verbal Role & Responsibilities Providing technical assistance and support related to computer systems, hardware, or software to clients, end users, and the organization they work for. Monitor, respond to and document all service support requests and resolutions … via telephone or email to support clients Responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. Manage equipment inventory, including booking out of replacement parts, as well as arranging collection and return of faulty goods. A good understanding of MS Windows, installation and configuration of Windows drivers and troubleshooting of general technical issues of products More ❯

As a Digital Support Apprentice, you will play a vital role in providing technical support and assistance to end-users within the organisation. You will work under the guidance and supervision of experienced IT & business professionals, learning and developing your skills in troubleshooting and resolving various technology-related issues. Role Key Responsibilities Technical & Digital Systems Support Provide … day-to-day administrative and user support for business, quality systems and software Coordinate with IT support for system updates, access control, and troubleshooting Maintain and update the company website on a monthly basis Create and schedule content for social media platforms (Instagram, --Facebook, LinkedIn, TikTok) Assist in drafting internal communications such as newsletters and updates Data & Document … current Maintain version control and adherence to documentation protocols Assist in creating reports, schedules, and compliance documents as needed Participate in preparation for audits and accreditations Project & Workflow Coordination Support department leads by inputting and managing data within business systems Help track project progress, key milestones, and relevant documentation Liaise with external partners and vendors to ensure timely submission More ❯

Job Title: Senior Second Line Support Technician Motorsport Industry Location: Towcester, Northamptonshire Type: Full-time On-site with some travel Travel: Occasional UK and international travel required Driving Licence: Full UK driver s licence and valid passport essential Join Our Team Are you an experienced IT professional with a passion for high-performance environments? Join a leading motorsport … organisation at the cutting edge of engineering and technology. We're looking for a Senior Second Line Support Technician to provide expert IT support across our UK operations and international events. What You ll Be Doing You ll play a key role in the day-to-day running of our IT operations and infrastructure, supporting both office … based teams and our fast-paced trackside environments. Responsibilities include: Overseeing IT operations and contributing to software development support Troubleshooting hardware, software, and network issues (on-site & remote) Building, configuring, and deploying laptops and desktops Conducting routine system checks, backups, and security audits Delivering IT inductions and managing onboarding/offboarding processes Maintaining asset registers and performing annual audits More ❯

Job Title: Senior Second Line Support Technician – Motorsport Industry Location: Towcester, Northamptonshire Type: Full-time | On-site with some travel Travel: Occasional UK and international travel required Driving Licence: Full UK driver's licence and valid passport essential Join Our Team Are you an experienced IT professional with a passion for high-performance environments? Join a leading motorsport … organisation at the cutting edge of engineering and technology. We're looking for a Senior Second Line Support Technician to provide expert IT support across our UK operations and international events. What You'll Be Doing You'll play a key role in the day-to-day running of our IT operations and infrastructure, supporting both office … based teams and our fast-paced trackside environments. Responsibilities include: Overseeing IT operations and contributing to software development support Troubleshooting hardware, software, and network issues (on-site & remote) Building, configuring, and deploying laptops and desktops Conducting routine system checks, backups, and security audits Delivering IT inductions and managing onboarding/offboarding processes Maintaining asset registers and performing annual audits More ❯

Junior IT Support Technician Our client is looking for a Junior helpdesk support Technician, This position will be best suited to a school leaver or someone who has recently graduated from College or university with related credentials/Degree etc in this field of expertise and who is looking for a future career but has not More ❯

are on the lookout for another apprentice to join their team of techies! Reporting into the Technical Services Manager, you will provide a broad range of onsite & remote IT support to corporate clients and school environments! Role **PLEASE NOTE THIS ROLE REQUIRES A DRIVER** After a period of business growth, Link ICT are again on the lookout for an … join their team in Derby. Reporting into the Technical Services Manager, your duties will include, but are not necessarily limited to the following: Provide onsite and remote IT technical support to clients Respond to support tickets in a timely manner, resolving tickets where possible and escalating where necessary Ordering new ICT hardware and logging devices onto asset register … installation Supporting with any technical queries regarding unified comms Technical fault diagnosis with audio visual equipment Training Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship qualification, on either the Network Technician or the Support Technician pathway You will receive blended training, which includes weekly live, online training sessions and access More ❯

Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We’re working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don’t need any previous experience - full training is provided from start to finish. … Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You’ll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You’ll then move on to practical learning via our advanced LiveLabs platform. This is where you’ll … A+ exams - one of the most recognised entry-level IT certifications worldwide. This qualification is highly valued by employers and opens the door to a wide range of IT support roles. Job Offer Guaranteed - Starting at £24K-£30K Once you’ve completed the full programme, we’ll place you into an entry-level IT position near you. Roles include More ❯

3rd Line IT Support Technician Up to £45K Stourbridge About the role The role will be responsible in providing 3rd-line technical support to resolve complex hardware, software, and network issues. Responsibilities - (but not limited to) Providing the type of personalised customer service you’d expect from a small firm handling 2nd and 3rd line support via telephone, email and remote support tools. Diagnosing and resolving complex issues in a Microsoft environment. Providing technical expertise to manage and lead the design, configuration and deployment of computer systems, networks and IT & Communication projects. Change and project implementation as well as process improvements, for internal projects as well as client projects. Coordinating with 3rd-parties such … as suppliers and channel partners when required, to resolve problems and queries. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and install new systems. Person Specification A proven understanding of: o Microsoft More ❯

2nd Line IT Support Technician Up to £30K Stourbridge About the role The role will be responsible in providing 2nd-line technical support to resolve IT helpdesk service requests which cannot be solved by 1st-line as well as dealing with overflow service requests to support the helpdesk and being our representative while visiting our clients … at their premises. Responsibilities - (but not limited to) Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users. Creating technical sales quotations to our customers while meeting their business needs in full. Supporting Tier 1 with daily overflow of tickets and calls. Working alongside our 3rd line technicians to escalate calls as … and queries. Hands-on assistance with the configuration, installation, monitoring and maintenance of computer systems and networks, from the ground up to completion. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and More ❯

IT Support Technician - needed for our Solihull Site. We are an employee focused business committed to developing people to ensure that we have the best there is as part of our ever expanding team. Are you ready to work for one of the largest manufacturers of liquid waste vacuum tankers and jetting equipment in Europe? Then Join our … Whale Family! We are looking for someone who can provide IT support to all computer users within Whale Tankers, someone who can also log/update helpdesk tickets & work closely with the IT team on infrastructure project work. You will have previous working experience of within an IT team along with experience of troubleshooting hardware and software and a … solid understanding of networking concepts. You will have worked in a role where you have delivered technical support from non-technical IT end users through to knowledgeable IT end users. A full job description is attached at the end of this page but some of the other responsibilities are: Delivering 1st through to 3rd line level of support More ❯

Location: Birmingham Full-time: Permanent Salary: up to £40,000pa + Bonus Are you a Technical Support Technician or design graduate with an interest in fire safety, product compliance, or performance testing? This could be your ideal next step. We're working with a specialist manufacturer in the steel doors, frames, and windows sector, currently looking to bring … in a Technical Support Technicianto support their growing team. This is a fantastic opportunity to build your technical skills and gain hands-on experience with fire resistance and security-tested products , working closely with experienced engineers and compliance specialists. The Role: Creating and updating 2D AutoCAD drawings for steel doors, windows, and frames Supporting product design and fabrication More ❯

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: IT Support Technician Apprentice Located: Northampton (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package:Competitive salary plus bonus and excellent company benefits About Ricoh: Ricoh is a global technology business. As a … Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing Proving remote support and resolution for customer incidents whilst achieving company and European targets, including: Providing outstanding customer service to both external and internal customers through responding appropriately by: Working as part More ❯

Kickstart Your Career in IT with Whale Tankers! Are you passionate about technology and eager to start your career in IT? Whale Tankers is looking for a motivated IT Support Technician Apprentice to join our dynamic Information Technology team. This is a fantastic opportunity to gain hands-on experience, work on exciting infrastructure projects, and grow your skills … busy IT department Work on meaningful projects that impact the business Learn from experienced professionals Build a strong foundation for a career in IT Responsibilities: Delivering first-line technical support to internal users Managing helpdesk tickets: logging, updating, and closing tasks Handling user accounts for new starters and leavers via Active Directory Assisting with hardware/software installations, configurations More ❯

Timing Solutions Ltd. One of the leading Motorsport timing and data companies in the world is currently looking for a competent and enthusiastic Event Timing/Support Technician to hit the ground running. The ideal candidate will have a passion for motorsport and have the following personal skills; Conscientious & Self-motivated Have attention to detail Have excellent organisational … the timing loops Maintain a knowledge of CAN protocols and the on-car equipment that utilises this communication Identify and help deliver continuous improvements to the service delivery function. Support, monitor and assist in the administration and troubleshooting of IT services and systems including Microsoft technologies such as 365. Ensure up to date documentation and accurate reporting as required. More ❯