19 Support Technician Jobs in the Midlands

1st Line Support Technician My client, a Manufacturing Company are looking to welcome a 1st Line Support Technician to their close-knit IT Team! Covering first line duties you will be looking after the staff within the company assisting with any hardware issues, technical issues and … looking after the warehouses handheld devices, printers, label printers and scanners. Role: 1st Line Support Technician Salary: up to £27,500 Location: Birmingham Daily Responsibilities: Promptly resolving IT support tickets, encompassing tasks such as Managing network user accounts and group policies. Handling antivirus software and ensuring compliance … business applications such as ERP and web solutions. Updating the assets register. Managing door identification cards and face recognition entry systems. Providing first-line support and assisting with Infrastructure tasks like backups, printers, terminals, and virtual server administration. Key Skills: Prior experience in an IT Support Desk setting. more »

Our client is seeking a dedicated and skilled IT Support Technician to join their IT department on a temporary basis in Sutton Coldfield. The ideal candidate will be responsible for providing technical support and assistance. This role requires excellent troubleshooting skills, a strong understanding of computer hardware … at all technical skill levels. This is a temporary, ongoing assignment with an immediate start for the right candidate. Key Responsibilities of the IT Support Technician: Provide technical support on a variety of hardware and software issues. Configure and maintain computer systems, software, and peripherals. Troubleshoot network … safeguarding policies. Perform regular server back ups. Ensure the security and integrity of the IT systems and data. The ideal candidate for the IT Support Technician role will have the following: Proven experience working in a technical support role. Strong knowledge of Microsoft Windows operating systems. Experience more »

1st Line Support Technician Location : Alfreton, Derbyshire, DE55 7JR Salary : Competitive based on experience Contract : Permanent, Full Time Company Benefits: Pension Scheme, 31 days holiday (including Statutory), Extra holidays for length of service, Life Insurance, Profit Related Pay, Employee Assistance Programme, incentive scheme. You’ve probably not heard … of their cars. Our products are genuinely liberating and transformative for their users. Job Purpose: ABC Mobility Group is recruiting for 1st Line IT Support Technician to join our Infrastructure team on a full-time basis. We are looking for someone who is passionate about IT and has … a keen interest in developing themselves alongside the business and IT objectives set by senior management. The role To support the IT team in providing a comprehensive IT service for The ABC Mobility Group to enable it to meet its company objectives and business targets. As IT Support more »

The IT Support Technician Apprentice will be accountable to the Director of Technology for maintaining and operating the School’s IT and network infrastructure. The ICT Apprentice will carry out any specific instructions given by the Director of Technology or their Deputy and work to a daily schedule … unless directed otherwise. Role The IT Support Technician is responsible for: Assisting in the development, support, maintenance and security of all ICT systems within the school. Assisting in the installation, configuration and testing of hardware and software. Providing technical advice and assistance in the classroom to support … and teaching in a learning environment. Upskill and share relevant ICT knowledge with other members of the ICT team. To operate as first-line support for staff throughout the school. To maintain the computer networks logging action taken and in particular: To maintain, upgrade, and repair a wide range more »

Job Purpose: My client is recruiting for an IT Support Technician to join our Infrastructure team on a full-time basis. We are looking for someone who is passionate about IT and has a keen interest in developing themselves alongside the business and IT objectives set by senior … management. The role To support the IT team in providing a comprehensive IT service for the group. As IT Support Technician, youll be responsible for supporting and maintaining the company's IT network, servers, client devices and security systems, including investigating, diagnosing, and resolving network, server, client more »

A fantastic opportunity for an IT Support Technician to join an established, leading midlands-based technology company with exciting growth plans. Benefits - remote working, up to £100 per month contribution to office costs, private healthcare, contributory pension, 23 days Annual leave + statutory Bank holidays + birthday off … Must have the right to work in the UK without sponsorship. Job & Department Summary Delivery of the Support service is the first point of contact for customers regarding our client's products and is a critical component in ensuring their customers always have a positive experience. The Support … ambassador for the company, and our client strives to always offer the highest levels of customer service. Essential Functions To review details of the support ticket that a customer has logged in the online support portal. Triage the ticket to ensure the customer has provided all necessary information more »

IT Support Technician £25k -£30k Herefordshire Benefits: Refer a friend bonus Employee rewards scheme such as Employee of the Month Retail discounts platform Health and wellbeing services for employees and their families 25 days holiday plus bank holidays System & Hardware Support Co-ordinator As a committed people … who have the desire to work hard and who wish to develop and build a career. We are currently looking for a Systems & Hardware Support Co-ordinator to join our enthusiastic team, one of the leading companies in the legionella compliance industry providing services to Local Authorities and Housing … Associates throughout the UK. Job Purpose Reporting to the Head of IT - The System and Hardware Support Coordinator serves as a linchpin within the IT department, ensuring the seamless functioning of both hardware and software systems across the organisation. This role focuses on creating and managing user accounts, maintaining more »

2nd Line IT Support Technician Full-time office based role 40 hours per week on a ‘mild’ shift rota, within the office hours of 07:00 – 18:00 Out-of-hours rota (1 in 4 weeks) £27,000 + Bonus + Out of hours additional payment 2nd line … IT support for Windows Operating systems, MS Office and 3rd party applications. Remote support of end users using phone and remote access tools. Experience using incident & request call logging systems Microsoft Windows installation, support & troubleshooting. MS Office support & troubleshooting Active Directory user & computer administration Basic networking … skills Hardware support skills for laptops, desktops & printers Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment more »

divisions they offer excellent service and care. Owning 200+ care homes and schools and employing 6000 + staff the role would be providing IT support to all Group employees. As an IT Support Technician, you will be the 1st point of contact for all IT related issues … and queries, tickets are logged via a helpdesk system and must be responded to within the set SLA. These support requests include, but are not limited to, systems access, hardware set up and support, network set up and support, system maintenance and virtual desktop support. You will … timescales Entry level networking understanding Desirable but not essential VMware understanding Office 365 Knowledge of social care industry Driving licence Role To provide technical support to requests from customers for all PC/laptop/smart phone hardware, software and associated peripherals via a helpdesk system To log support more »

IT Support Technician Birmingham (Onsite) £25,000 Fixed Term Contract (5-6 Months) Gleeson Recruitment are working on an exciting opportunity alongside a well established alcohol manufacturing company based in Birmingham. The purpose of the role is to be the first point of contact for all I.T support … though a degree of working knowledge within 1st line is still required. Key Responsibilities: Strong communication skills and the ability to relate to the support needs of visitors and staff. Analytical approach to diagnostic and problem solving. Strong logic and mathematical ability. Able to use common Microsoft desktop applications … to support the role. The ability to work on your own or as part of a team. The initiative and tenacity to undertake tasks and follow them through to completion. Highly organised and able to multi-task effectively To work calmly when under pressure. Experience/Knowledge: Working in more »

This is an exciting opportunity to join Launde Primary School as an ICT Support Technician Apprentice. You will ensure the availability of a fully operational network, class computers and any other IT equipment, liaising with ICT Lead and off-site technical support where necessary. Role Filtering, monitoring … and accounting of consumables in line with school procedures Allocation of new users Removal of former users Logging problems and liaising with suppliers and support agencies Tracing abuse and misuse of all hardware & software Installation and maintenance of stand-along machines Maintenance of an efficient booking system for resources … teaching staff in identifying, evaluating learning resources for use in the implementation of the National Curriculum both for ICT and across the curriculum To support children in developing their skills in ICT To promote the use and understanding of ICT within the school with staff, children and parents To more »

Fire and Flood Support Technician | Field Based | Full Time | £24,000 - £26,000 depending experience Our client is a well-established nationwide network of franchises specialising in Disaster Recovery & Specialist Cleaning services for a diverse range of commercial and industrial clients since 1987. Be part of a team more »

Helpdesk Operator - Warwick - £28k I am recruiting on behalf of my client, an investing in people award winner, for a IT Support Technician to join their ever-growing team based in Leamington Spa. The successful candidate will be a part of their technical team providing internal IT support more »

Our client based in Essendine is looking to recruit a Customer Support Technician on a fulltime permanent basis. Working as part of an established team you will provide 1st line remote customer service for our clients customers. This role will involve excellent customer service but also the IT more »

friendly, energetic, team-oriented, and dedicated to career growth and personal development. We're committed to developing our team throughout the apprenticeship with full support from the team. We're eager to support the next IT apprentice - could it be you? Role To support Scholars Academy trust … are kept informed, motivated and trained to achieve the goals expected by the MAT To provide an efficient, reliable and usable ICT service to support curriculum and administrative provision in the Trust To ensure the availability of a fully operational network, class computers and any other IT equipment, liaising … with ICT Lead and off-site technical support where necessary including responsibility for: filtering, monitoring and firewall management Server administration Web administration Installation of new software Installation of new workstations and peripherals on curriculum and administration systems including email and internet access of the ICT network Carry out repairs more »

variety of tasks that give a broad insight into the daily challenges of IT. You'll quickly gain an understanding of the level of support required to maintain an essential business function to our customers. Role Vaughan Data Systems have a long standing reputation for recruiting, training and retaining … apprentices. As IT Support apprentice you will assist with: · Supporting the IT engineer · Producing IT diagnosis over the phone for hardware, networks, antivirus and operating systems · Providing remote support to clients for Microsoft platforms · Fixing, preparing and replacing hardware for clients · Supporting with installing and configuring computer systems … software issues · Troubleshooting system and network problems, as well as diagnosing and solving problems · Logging calls and ensuring management of database Training Information Communication Technician Level 3 Apprenticeship Standard: · Qualification together with on site training by the employer. · For those starting at Advanced (Level 3), the expected duration would more »

PKI Engineer (Network Support) Brief Overview of role/project: Are you dynamic, self-motivated, and a team player with a customer-focused mind-set? Knowledge and understanding of routers, switches and firewalls would be advantageous, attention to detail with right first-time attitude is key. Can you understand … Certificate renewals. For the successful candidate we will also provide Development and Progression for you to deliver a mixture of general 1st line network support activities and Impact assessments alongside your primary function. Mandatory Skills (Candidate must have all) : 1st Line PKI Certificate renewal Attention to detail with right more »

excellent communication skills, looking for a challenging yet rewarding career in engineering, look no further. We have an opportunity for an enthusiastic and ambitious Technician to join us on our mission to seamlessly deliver end-to-end control systems. What we need from you. You are a team player … who will be working within our system support department who are responsible for preventative maintenance, design and modifications of existing SCADA, PLC and associated sub-systems as well as providing 24-hour emergency call out nationwide. For the right candidate, on the job training and mentoring will be provided more »

Fantastic opportunity for a technically minded individual who'll have the chance to get involved to support the assigned manufacturing areas for engineering investigations, learn how to actively assess areas and improve to achieve a robust standardised process/capability through detailed procedures and training. Apply today for a … cause and problem solving to improve process. Work with the team to investigate existing repeating issues and undertake continuous improvement projects. Learn how to support manufacturing areas with problem solving to ensure customer orders remain mobile and the areas meet the daily performance targets for output, reduced scrap and … APQP requirements. Understand to investigate and make engineering additions to the process as necessary to ensure customer compliance and throughput of orders within manufacturing. Support manufacturing areas with problem solving to ensure customer orders remain mobile and the areas meet the daily performance targets for output, reduced scrap and more »