IT Support Technician, 1st Line, Windows, Support, Woodstock, Oxfordshire to £26K
Woodstock, Oxfordshire, England, United Kingdom
Ascend Consulting
ll be the first point of contact for all IT queries submitted via telephone, self-service portal and walk-ups. You’ll deal with a variety of hardware, software, telephony and mobile device issues, and will have the opportunity to gain insight into infrastructure-based technology. About you: First and foremost, you’ll need to be interested in IT. … multitask. Essential skills: • Excellent spoken and written English • Windows 10, Word, Excel • Understanding of Desktops/Laptops/Mobile hardware Desirable skills: • MS Office 365 • Apple mobile device support • IP Telephony (Avaya or iPECS) • Audio and Video support - MS Teams or Zoom • Active Directory administration • Incident Management and ticket logging tools e.g. Cherwell, Remedy, Service Now etc. Desirable More ❯
Employment Type: Full-Time
Salary: £20,000 - £26,000 per annum
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