Perform Pre Cable and Pre deploy duties in cases where circuits and client sites are yet to be delivered or readied by vendors. Troubleshoot / Investigate and rectify circuit connection errors & circuit / hardware down scenarios using ServiceNow ticketing system and working closely with internal teams. Participate in … a Rota system to provide out of hours migration / switch over works providing on-site support if required to client premises nationwide. Perform Hardware upgrades on legacy equipment and re-cable as instructed. Participate in on-call / out of hours duties on various planned and unplanned … order of received tickets, workload for each day. Keep in line with internal and client agreed SLAs surrounding time taken to deliver each ticket / site deployment dependent on geographical location. Maintain a professional and disciplined approach at all times when working within Exponential-e Client Premises, Data Centres More ❯
analysts, business intelligence teams, and stakeholders to understand data requirements and translate them into technical specifications. Optimize and tune existing Power BI data models / datasets for performance and scalability. Troubleshoot and resolve backend issues related to data connectivity, refresh failures, and performance bottlenecks. Implement security measures to ensure … fintech firms, and multiple Silicon Valley startups. What makes Confiz stand out is our focus on processes and culture. Confiz is certified under ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO20000-1:2018 (ITSM), and ISOMore ❯
customers to gather requirements, design solutions, build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point … all candidates need to either hold or be eligible for SC Clearance. Qualifications Be able to demonstrate your practical experience as an Azure Engineer / Senior Azure Administrator (or similar) working in IT or related industries Be confident with your experience and knowledge of the full product lifecycle i.e. More ❯
of the organisation's quality and service management documentation, including regular reviews and updates to policies, procedures and guideline documents. Maintenance of the QMS / SMS risk and action logs. Liaison with external and internal auditors, review and issue of audits reports, maintenance of audit findings logs and proactive … DESIRABLE SKILLS AND EXPERIENCE Project Management experience, understanding of project lifecycle and project management frameworks. Understanding of service management and service management frameworks. Internal / external audit experience. Experience in delivering presentations. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. More ❯
