13 of 13 ISO/IEC 20000 Jobs in London

and deactivation. Provide second-level technical support for hardware, software, and network issues, escalating as needed. Monitor system performance, licensing, and usage; troubleshoot issues to minimize downtime. Maintain ISO compliance records and documentation (e.g., ISO 27001, 20000-1, 9001, 27701). Deliver training sessions and create user-friendly guides to improve staff knowledge of … with Microsoft 365 administration, including Azure Active Directory and Teams Telephony. Proficiency in PowerShell scripting and automation. Solid understanding of hybrid cloud environments and security practices. Experience maintaining ISO documentation and managing compliance logs. Skilled in using IT service management tools like ServiceNow. Strong communication and documentation skills. Ability to work independently and as part of a collaborative More ❯

if you are worried you don't meet all the criteria, get in touch anyhow and let us do the worrying... Professional competence and relevant experience in ITIL v3 / v4 Line management experience, ideally of a similar scope and responsibility set Experience leading and managing high severity major incidents in a time critical environment Knowledge of control frameworks … industry standards, and regulatory guidance, including ISO 27001, ISO20000, COBIT, ITIL, BIAN, FCA / PRA, CHAPS, LINK Excellent verbal and written communication skills with the ability to analyse, articulate and present complex issues clearly and concisely Confident presenter and facilitator that has experience presenting to and working with C-level Experience working in a highly regulated environment … Experience working in a regulated, intra-group organisation where technology services are provided by and for other group entities in line with ‘Outsourcing and third-party risk management SS2 / 21’ (Desirable) Company Information Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long More ❯

and various related meetings. Maintenance of the organisation's quality and service management documentation, including regular reviews and updates to policies, procedures and guideline documents. Maintenance of the QMS / SMS risk and action logs. Liaison with external and internal auditors, review and issue of audits reports, maintenance of audit findings logs and proactive follow up of open findings. … for the last 5 years. DESIRABLE SKILLS AND EXPERIENCE Project Management experience, understanding of project lifecycle and project management frameworks. Understanding of service management and service management frameworks. Internal / external audit experience. Experience in delivering presentations. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive More ❯

Manager and work closely with the Projects and Programmes team to ensure all aspects of the service transition, readiness and functionality are considered by making key recommendations for go / no-go decisions at critical points in the project lifecycle. What can I expect to do in this job? This is not an exhaustive list; however, things you can … areas of operational support are kept up to date and validated by supporting teams. Assisting the Service Transition team in providing service-related recommendations which are fed into go / no-go decisions. Communicating with all stakeholders and participants to ensure that they are informed and aligned at all stages of the Transition lifecycle for the Programme. Ensuring knowledge … Work for RDG? We offer a highly competitive package, including: 75% off rail travel for personal and family use, plus international rail discounts. 30 days annual leave (plus buy / sell options and additional leave for key life events) Season ticket loan for commuting costs. Enhanced family leave - 30 weeks full pay for maternity, adoption, surrogacy, and shared parental More ❯

Croydon, United Kingdom Posted on 06 / 13 / 2025 Leads: IT Support Team (2), Development Team (3), Team Leader, and Product Manager (in hiring) Scope: Two businesses, multiple client bases (including government), remote & office staff Key Responsibilities 1. Technology Leadership Define and own the technology strategy across support and development. Align systems and platforms with business objectives … and foster a high-performance culture. Collaborate closely with the Product Manager to ensure delivery excellence. 3. IT Operations & MSP Transition Oversee IT operations, including service desk, infrastructure, onboarding / offboarding, and systems management. Drive automation and implement ITSM / RMM best practices. Develop and scale the organization's MSP capabilities with SLAs, ticketing, and monitoring. 4. Software … Engineering & AI / Automation Ensure best practices in DevOps, CI / CD, code quality, and delivery timelines. Architect scalable solutions for current and future government contracts. Lead all accreditation projects: ISO 27001 / ISO 9001 / ISO 20000 Own partnership pathways with AWS, Microsoft, and Google - ensuring technical More ❯

Croydon, United Kingdom | Posted on 06 / 13 / 2025 Leads: IT Support Team (2), Development Team (3), Team Leader, and Product Manager (in hiring) Scope: Two businesses, multiple client bases (including government), remote & office staff Key Responsibilities 1. Technology Leadership Define and own the technology strategy across support and development. Align systems and platforms with business objectives … and foster a high-performance culture. Collaborate closely with the Product Manager to ensure delivery excellence. 3. IT Operations & MSP Transition Oversee IT operations, including service desk, infrastructure, onboarding / offboarding, and systems management. Drive automation and implement ITSM / RMM best practices. Develop and scale the organization’s MSP capabilities with SLAs, ticketing, and monitoring. 4. Software … Engineering & AI / Automation Ensure best practices in DevOps, CI / CD, code quality, and delivery timelines. Architect scalable solutions for current and future government contracts. Lead all accreditation projects: ISO 27001 / ISO 9001 / ISO 20000 Own partnership pathways with AWS, Microsoft, and Google — ensuring technical More ❯

Croydon, United Kingdom | Posted on 06 / 13 / 2025 Leads: IT Support Team (2), Development Team (3), Team Leader, and Product Manager (in hiring) Scope: Two businesses, multiple client bases (including government), remote & office staff Key Responsibilities 1. Technology Leadership Define and own the technology strategy across support and development. Align systems and platforms with business objectives … and foster a high-performance culture. Collaborate closely with the Product Manager to ensure delivery excellence. 3. IT Operations & MSP Transition Oversee IT operations, including service desk, infrastructure, onboarding / offboarding, and systems management. Drive automation and implement ITSM / RMM best practices. Develop and scale the organization’s MSP capabilities with SLAs, ticketing, and monitoring. 4. Software … Engineering & AI / Automation Ensure best practices in DevOps, CI / CD, code quality, and delivery timelines. Architect scalable solutions for current and future government contracts. Lead all accreditation projects: ISO 27001 / ISO 9001 / ISO 20000 Own partnership pathways with AWS, Microsoft, and Google — ensuring technical More ❯

Social network you want to login / join with: Leads: IT Support Team (2), Development Team (3), Team Leader, and Product Manager (in hiring) Scope: Two businesses, multiple client bases (including government), remote & office staff Key Responsibilities 1. Technology Leadership Define and own the technology strategy across support and development. Align systems and platforms with business objectives and regulatory … and foster a high-performance culture. Collaborate closely with the Product Manager to ensure delivery excellence. 3. IT Operations & MSP Transition Oversee IT operations, including service desk, infrastructure, onboarding / offboarding, and systems management. Drive automation and implement ITSM / RMM best practices. Develop and scale the organisation’s MSP capabilities with SLAs, ticketing, and monitoring. 4. Software … Engineering & AI / Automation Ensure best practices in DevOps, CI / CD, code quality, and delivery timelines. Architect scalable solutions for current and future government contracts. Lead all accreditation projects: ISO 27001 / ISO 9001 / ISO 20000 Own partnership pathways with AWS, Microsoft, and Google — ensuring technical More ❯

Social network you want to login / join with: OurProduct Engineering Leadershipteam is growing, and we are looking for Head of Platform Engineeringto join us on our journey! Head of Platform Engineering is a critical leadership role responsible for the performance, reliability, scalability, and operational excellence of all production systems. This position will lead DevOps, Infrastructure, and Incident Management … Champion the adoption of modern tooling, technologies, and best practices to enhance resilience and agility; Own and continuously evolve incident response processes, including SLOs, SLAs, and postmortems; Optimise CI / CD systems and infrastructure automation (IaC) for fast, safe, and reliable deployments; Collaborate cross-functionally with Engineering, QA, and Security to embed operational and architectural best practices; Establish and … environments; Exceptional leadership, mentorship, and coaching skills, with a genuine passion for developing technical talent at all levels; Excellent incident response, communication, and stakeholder alignment skills; Experience with ISO 27001, ISO 20000, or similar certification initiatives is a strong plus; Excellent written and verbal communication skills (English), capable of articulating complex technical strategies and More ❯

Social network you want to login / join with: OurProduct Engineering Leadershipteam is growing, and we are looking for Head of Platform Engineeringto join us on our journey! Head of Platform Engineering is a critical leadership role responsible for the performance, reliability, scalability, and operational excellence of all production systems. This position will lead DevOps, Infrastructure, and Incident Management … Champion the adoption of modern tooling, technologies, and best practices to enhance resilience and agility; Own and continuously evolve incident response processes, including SLOs, SLAs, and postmortems; Optimise CI / CD systems and infrastructure automation (IaC) for fast, safe, and reliable deployments; Collaborate cross-functionally with Engineering, QA, and Security to embed operational and architectural best practices; Establish and … environments; Exceptional leadership, mentorship, and coaching skills, with a genuine passion for developing technical talent at all levels; Excellent incident response, communication, and stakeholder alignment skills; Experience with ISO 27001, ISO 20000, or similar certification initiatives is a strong plus; Excellent written and verbal communication skills (English), capable of articulating complex technical strategies and More ❯

and dashboards. Collaborate with data analysts, business intelligence teams, and stakeholders to understand data requirements and translate them into technical specifications. Optimize and tune existing Power BI data models / datasets for performance and scalability. Troubleshoot and resolve backend issues related to data connectivity, refresh failures, and performance bottlenecks. Implement security measures to ensure data privacy and compliance with … leading store chains, fast-growth fintech firms, and multiple Silicon Valley startups. What makes Confiz stand out is our focus on processes and culture. Confiz is certified under ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM), and ISO 14001:2015 (EMS). We foster a More ❯

Champion the adoption of modern tooling, technologies, and best practices to enhance resilience and agility; Own and continuously evolve incident response processes, including SLOs, SLAs, and postmortems; Optimise CI / CD systems and infrastructure automation (IaC) for fast, safe, and reliable deployments; Collaborate cross-functionally with Engineering, QA, and Security to embed operational and architectural best practices; Establish and … environments; Exceptional leadership, mentorship, and coaching skills, with a genuine passion for developing technical talent at all levels; Excellent incident response, communication, and stakeholder alignment skills; Experience with ISO 27001, ISO 20000, or similar certification initiatives is a strong plus; Excellent written and verbal communication skills (English), capable of articulating complex technical strategies and More ❯

Kingdom Location: London Sector: Project Manager Daily Rate: EUR 340 per day Job Type: Contract Technologies: ISO 20000 ITIL V3 Prince 2 transition management onshore / offshore COTS implementation JIRA Atlassian document and content management systems Agile / Scrum OOP Java Software development methodologies Communication Project Manager - London - 340 euros per day Posted Wednesday … extension. The ideal candidate will be ISO or ITIL certified and have industry experience in the pharmaceutical and public sectors. ISO 20000 and / or ITIL V3 certification is desirable. Certification in Project Management is mandatory (i.e. PRINCE2 (practitioner), PMI PMP, PMI CAPM) Role Specific experience Transition management in a medium sized IT … organisation Transitioning COTS implementations Working with onshore / offshore teams Experience dealing with multiple stakeholders and senior Project managers. Schedule, plan and organize IT resources to ensure effective and successful completion of releases & changes. Knowledgeable in the ITIL v3 Transition lifecycle. Raise Change requests & releases and validate quality for approval by changes authorities. Experience in use of Jira SDLC More ❯