3 of 3 ISO/IEC 20000 Jobs in London

lead initiatives that enhance services efficiency and user satisfaction* Accountable for business impact analysis to identify vulnerabilities, critical assets and definition recovery time / point objectives* Accountable for identifying Technology business continuity risk, creating Technology Division Business Continuity Plans in alignment with Product and Platform owners to identify necessary … oversee the health, performance and operational integrity of Technology Resilience and Production Operations Platforms and products* Ensure accurate reporting of all KPIs / KRIs for the Technology Resilience and Production Operations Platforms and products, systems and tooling* Accountable for defining, refining and communicating frameworks, policies and procedures, ensuring alignment ...

framework, including business impact analysis, Disaster Recovery exercises (cyber-attack, ransomware, infrastructure failure scenarios) and Business Continuity Plans Lead major incident response and postmortem / root cause processes, driving a culture that reduces repeat incidents and strengthens proactive problem management Own the Change Advisory Board and release orchestration strategy … aligned resilience and security controls What you'll bring: Extensive, proven experience setting and executing enterprise-wide resilience strategy, with strong knowledge of IT / Operational / Cloud Resilience, critical service mapping and impact tolerances A strong track record leading Incident, Problem, Event and Change Management functions ...

framework, including business impact analysis, Disaster Recovery exercises (cyber-attack, ransomware, infrastructure failure scenarios) and Business Continuity Plans Lead major incident response and postmortem / root cause processes, driving a culture that reduces repeat incidents and strengthens proactive problem management Own the Change Advisory Board and release orchestration strategy … aligned resilience and security controls What you'll bring: Extensive, proven experience setting and executing enterprise-wide resilience strategy, with strong knowledge of IT / Operational / Cloud Resilience, critical service mapping and impact tolerances A strong track record leading Incident, Problem, Event and Change Management functions ...