London, South East, England, United Kingdom Hybrid / WFH Options
Michael Page Technology
delivery of the technology infrastructure within the organisation. This role is ideal for a forward-thinking individual with a strong background in IT architecture and infrastructure management. Main responsibilities / duties Technology Strategy & Architecture Roadmap Work with the Director of IT to co-create a forward-looking, business-aligned technology strategy that sets a clear direction for IT. Design … cost efficiency. Technology Governance & Operating Model Transformation Standardise and simplify technology governance, policies, and processes to reflect a modern, strategic IT function. Embed frameworks such as: ISO/IEC 27001: The international standard for information security management systems (ISMS), ensuring data confidentiality, integrity, and availability. ITIL (Information Technology Infrastructure Library): A framework for standardising IT … external partners Experience in implementing IT strategies Experienced in running and managing IT infrastructure, application, and network services Ensuring organisation-wide compliance with information security and governance policies ITIL /ISO20000/ISO 9001 experience Experience in similar organisation structures (many sites and geographically spread) Experience of upper mid /More ❯
delivery of the technology infrastructure within the organisation. This role is ideal for a forward-thinking individual with a strong background in IT architecture and infrastructure management. Main responsibilities / duties Technology Strategy & Architecture Roadmap Work with the Director of IT to co-create a forward-looking, business-aligned technology strategy that sets a clear direction for IT. Design … cost efficiency. Technology Governance & Operating Model Transformation Standardise and simplify technology governance, policies, and processes to reflect a modern, strategic IT function. Embed frameworks such as: ISO/IEC 27001: The international standard for information security management systems (ISMS), ensuring data confidentiality, integrity, and availability. ITIL (Information Technology Infrastructure Library): A framework for standardising IT … external partners Experience in implementing IT strategies Experienced in running and managing IT infrastructure, application, and network services Ensuring organisation-wide compliance with information security and governance policies ITIL /ISO20000/ISO 9001 experience Experience in similar organisation structures (many sites and geographically spread) Experience of upper mid /More ❯
South West London, London, United Kingdom Hybrid / WFH Options
La Fosse
defining and managing SLAs and OLAs, as well as generating and presenting service reports and KPIs. Experience of defining and managing service improvement plans Experience of working within ISO20000-certified environment Experience of working in a retail environment, including point of sale. Proven ability to build rapport with stakeholders and communicate clearly, with all levels More ❯
Manager to lead the full service design lifecycle-from research and ideation through to prototyping and implementation. Key Requirements: Strong understanding of ITIL best practices and experience with ISO standards (20000 & 27001). Proficient in service design principles, tools, and methodologies. Skilled in problem … solving, analysis, and managing multiple tasks efficiently. Proficient in Microsoft Office (Excel, Word, PowerPoint) with strong reporting and documentation skills. Excellent customer service mindset and experience working with internal / external stakeholders and vendors. Strong communication skills-able to explain technical concepts to non-technical audiences. Highly organized with keen attention to detail and the ability to build effective More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Harvey Nash
Manager to lead the full service design lifecycle-from research and ideation through to prototyping and implementation. Key Requirements: Strong understanding of ITIL best practices and experience with ISO standards (20000 & 27001). Proficient in service design principles, tools, and methodologies. Skilled in problem … solving, analysis, and managing multiple tasks efficiently. Proficient in Microsoft Office (Excel, Word, PowerPoint) with strong reporting and documentation skills. Excellent customer service mindset and experience working with internal / external stakeholders and vendors. Strong communication skills-able to explain technical concepts to non-technical audiences. Highly organized with keen attention to detail and the ability to build effective More ❯
