20 of 20 ISO/IEC 20000 Jobs in England

Service Desk Manager Location: Portsmouth (Hybrid) Clearance: SC (must be able to obtain) Contract: Perm or contract until 30 / 04 / 2028 We are seeking an IT Service Manager to support the delivery, coordination, and improvement of IT services across a secure MoD Private Cloud environment. This … Experience working in a Service Operations or ITSM environment. Experience of Jira Service Management and Confluence. Experience of delivering processes at ISO / IEC 20000 standards. Strong communication, stakeholder engagement, and analytical skills. Person Specification (Essential & Desirable Criteria) Essential Criteria ITIL 4 Foundation ...

managed services * Conduct regular one-to-ones, performance reviews, and development planning * Maintain and improve service management practices aligned with ISO / IEC 20000-1 * Identify and deliver service improvement initiatives * Use service data and feedback to inform decision-making * Collaborate with Security … Service Delivery Manager or similar role within IT services * Strong background leading and developing technical teams * Experience working within an ISO / IEC 20000-1 aligned environment (using it to improve service, not just for compliance) * Solid understanding of IT service management principles ...

where appropriate. The role also provides subject matter expertise to support project teams, architects and designers as well as maintaining and advising on definition / dictionaries of data held within the CMDB. The Discovery and Configuration Manager is responsible for the day-to-day operations of the Discovery … Configuration Management team, ensuring processes are being correctly followed, that data quality is being measured and maintained / improved. The role is responsible for supporting the delivery of projects and programs, ensuring the seamless transition of deliveries into the CLIENT Configuration Management estate in a controlled manner, that aligns ...

ISO Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 - £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence … ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Planning and coordinating audit activity. Supporting organisational risk management and maintaining relevant registers. Skills ...

ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 - £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence … ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials ...

incidents and escalations Championing customer experience and acting as a senior escalation point Embedding effective service management practices (aligned to ISO / IEC 20000-1) Identifying and delivering continual improvement initiatives Collaborating across Customer Success, Security, and Operations Personal requirements: Proven experience ...

priorities simultaneously A customer-first mindset with a commitment to service excellence Desirable: ITIL Foundation (ITIL v4 preferred) or equivalent Experience in a 24 / 7 or on-call environment Exposure to automation or AI-driven incident tools Experience within ISP, telecoms or service-led environments Knowledge of ISO … standards (e.g. ISO 20000, ISO 27001) If you’re an experienced Incident Manager looking for a role where you can take real ownership, shape a function and operate with genuine impact, we’d love to hear from you. Apply today or contact Elevation Tech ...

inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve. Job Description Hours: 24 / 7 shift, 4 on 4 off (2 days 7am-7pm, then 2 nights 7pm-7am, then 4 days off) Overall purpose … ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling / patching Perform cabling / patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst ...

inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve. Job Description Hours: 24 / 7 shift, 4 on 4 off (2 days 7am-7pm, then 2 nights 7pm-7am, then 4 days off) Overall purpose … ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling / patching Perform cabling / patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst ...

ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling / patching Perform cabling / patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst … Rota to provide support for client access at Data Centre's, Client Migrations, Smart Hands Requests, Installation works for Managed Hosted clients, Scheduled maintenances / upgrades for Managed Hosting and Infrastructure upgrades, Circuit Down / Faults and any other works deemed Out Of Hours Internally ...

ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling / patching Perform cabling / patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst … Rota to provide support for client access at Data Centre's, Client Migrations, Smart Hands Requests, Installation works for Managed Hosted clients, Scheduled maintenances / upgrades for Managed Hosting and Infrastructure upgrades, Circuit Down / Faults and any other works deemed Out Of Hours Internally ...

ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling / patching Perform cabling / patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst … Rota to provide support for client access at Data Centre's, Client Migrations, Smart Hands Requests, Installation works for Managed Hosted clients, Scheduled maintenances / upgrades for Managed Hosting and Infrastructure upgrades, Circuit Down / Faults and any other works deemed Out Of Hours Internally ...

ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling / patching Perform cabling / patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst … Rota to provide support for client access at Data Centre's, Client Migrations, Smart Hands Requests, Installation works for Managed Hosted clients, Scheduled maintenances / upgrades for Managed Hosting and Infrastructure upgrades, Circuit Down / Faults and any other works deemed Out Of Hours Internally ...

security tasks meeting required service levels and complying with Digital Service directorate procedures. To ensure that the network meets all the relevant industry / national / legislative / compliance standards and demonstrates consistency of implementation. To take responsibility for understanding business requirements, collecting data, delivering analysis … VLAN Azure vWan. Strong Knowledge of Static and Dynamic routing. Successful in applying industry best practice with a knowledge of ISO 20000 (Service Management) and ITSM. Authoring of Technical Design documents and Service artefacts. Demonstrate experience of supporting, building and maintain physical and virtual infrastructure ...

data skills. Essential: Proven experience managing live service operations in a managed services environment. Previous experience in and ISO 20000 / 27001. Strong hands-on experience operating ITSM processes using ServiceNow. Experience supporting cloud hosted (Azure) or Modern Workplace services (Microsoft M365) in live operation. ...

ISO 20000 (Service Management) and ITSM. *Authoring of Technical Design documents and Service artefacts. **You must be located within 45 / 60 minutes of Warwick** What you'll get in return *Stand by allowance *Excellent pension What you need ...

Development: The apprentice will undergo a structured training program, on the Level 6 Software Engineering Apprentice training course. This will involve attending classes / workshops with the provider as well as on-the-job training. They will learn various programming languages, software development methodologies, and tools used … skills Attention to detail Customer care skills Problem solving skills Analytical skills Logical Team working Initiative Qualifications Any subject A Level, grade BBC / Distinction Merit Merit (Essential) About the Employer AESSEAL PLC AESSEAL is a specialist in the design and manufacture of mechanical seals and support systems. ...

high-performance, accountable culture * Managing employee life cycle, performance, and relations * Improving HR systems, processes, and automation * Leading on compliance, policies, and ISO standards * Supporting recruitment, talent development, and progression HR Operations & Systems * Own and modernise all HR systems and processes * Implement scalable, efficient, and automated workflows * Improve … business * Strong knowledge of UK employment law and HR best practice * Experience working with external legal advisers * Exposure to ISO standards and / or compliance frameworks * Commercial mindset with the ability to think beyond traditional HR * Highly organised, proactive, and confident driving change * Strong presence with ...

choose from Private Medical Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Share Save scheme Electric / Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We're looking for a proactive, technically capable Service Desk Coordinator … SLAs), monitoring incidents, requests, and problems; Facilitate resolution of complex support issues by using one's own expertise or coordinating the appropriate team / s or persons to be available to resolve; Compile service desk management information and report against SLAs, KPIs and trend analysis. Analyse management information ...

choose from Private Medical Insurance + discounts for additional family members Life Assurance scheme up to 4 x salary Share Save scheme Electric / Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support We're looking for a proactive, technically capable Service Desk Coordinator … SLAs), monitoring incidents, requests, and problems; Facilitate resolution of complex support issues by using one's own expertise or coordinating the appropriate team / s or persons to be available to resolve; Compile service desk management information and report against SLAs, KPIs and trend analysis. Analyse management information ...