21 of 21 ISO/IEC 20000 Jobs in England

lead initiatives that enhance services efficiency and user satisfaction* Accountable for business impact analysis to identify vulnerabilities, critical assets and definition recovery time / point objectives* Accountable for identifying Technology business continuity risk, creating Technology Division Business Continuity Plans in alignment with Product and Platform owners to identify necessary … oversee the health, performance and operational integrity of Technology Resilience and Production Operations Platforms and products* Ensure accurate reporting of all KPIs / KRIs for the Technology Resilience and Production Operations Platforms and products, systems and tooling* Accountable for defining, refining and communicating frameworks, policies and procedures, ensuring alignment ...

UKRI Salary: £70,752 per annum. Band: UKRI Band G. Contract Type: Open ended. Hours: Full-time / Part Time (minimum 0.8 FTE) (flexible working available). Location: Polaris House, Swindon, Wiltshire - Hybrid working available. Closing Date: Sunday 2nd August 2026 About the role The Head of Service Delivery … strategic ITIL certification or equivalent professional experience highly desirable (S). Knowledge of recognised service management and assurance standards, such as ISO / IEC 20000, and an understanding of their practical application (S). Relevant experience of enterprise service environments, including ...

Service Delivery or Managed Services environment. Strong knowledge of service management frameworks and best practices, including ITIL. Experience working with ISO / IEC 20000 service management standards. Excellent people management, coaching and team development skills. Experience of working within a Managed Service Provider. ...

inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve. Job Description Hours: 24 / 7 shift, 4 on 4 off (2 days 7am-7pm, then 2 nights 7pm-7am, then 4 days off) Overall purpose … ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling / patching Perform cabling / patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst ...

inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve. Job Description Hours: 24 / 7 shift, 4 on 4 off (2 days 7am-7pm, then 2 nights 7pm-7am, then 4 days off) Overall purpose … ticketing system is fully up to date. Key responsibilities for this job: Installation of server, network and storage hardware with associated cabling / patching Perform cabling / patching duties of both copper and fibre for a variety of different client requirements Decommission hardware and prepare for shipping whilst ...

help drive a culture of quality across the organisation. You will also work closely with stakeholders to ensure software solutions align with ISO standards, security requirements and best practice software engineering principles. Key Responsibilities Lead and manage software quality assurance activities across multiple projects and releases. Develop, implement … software audits, accreditation or certification activities. Exposure to AI, machine learning, data analytics or data-driven software products. Familiarity with DevOps and continuous integration / continuous deployment (CI / CD) practices. Personal Attributes Passionate about software quality and continuous improvement. Able to manage competing priorities while maintaining exceptional ...

data entry, regular data updates, and high-quality technical documentation Ensure CMDB practices support operational resilience, regulatory requirements (e.g., DORA, ISO 27001 / 20000, FCA, PRA), and audit readiness by maintaining robust controls and evidence Lead stakeholder engagement, including regular forums, workshops, and feedback sessions ...

framework, including business impact analysis, Disaster Recovery exercises (cyber-attack, ransomware, infrastructure failure scenarios) and Business Continuity Plans Lead major incident response and postmortem / root cause processes, driving a culture that reduces repeat incidents and strengthens proactive problem management Own the Change Advisory Board and release orchestration strategy … aligned resilience and security controls What you'll bring: Extensive, proven experience setting and executing enterprise-wide resilience strategy, with strong knowledge of IT / Operational / Cloud Resilience, critical service mapping and impact tolerances A strong track record leading Incident, Problem, Event and Change Management functions ...

framework, including business impact analysis, Disaster Recovery exercises (cyber-attack, ransomware, infrastructure failure scenarios) and Business Continuity Plans Lead major incident response and postmortem / root cause processes, driving a culture that reduces repeat incidents and strengthens proactive problem management Own the Change Advisory Board and release orchestration strategy … aligned resilience and security controls What you'll bring: Extensive, proven experience setting and executing enterprise-wide resilience strategy, with strong knowledge of IT / Operational / Cloud Resilience, critical service mapping and impact tolerances A strong track record leading Incident, Problem, Event and Change Management functions ...

ISO Manager The Role Are you an experienced ISO and Compliance Manager Are you someone who ensures organisations maintain full adherence to all statutory, regulatory, contractual, and certification-based obligations The ISO Manager is a key role in overseeing multiple ISO management … supporting organisational risk management and maintaining relevant registers. You'll also be planning and coordinating audit activity, including, internal audit schedules, supporting external surveillance / recertification audits and maintaining controlled documentation evidencing conformity. About You: You will have 3+ years' experience in a similar ISO or compliance ...

quality assurance and quality-related issues across multiple concurrent projects. You will be responsible for ensuring the quality standards required for certification to ISO 20000, ISO27001 and any other security or software compliance requirements placed on the company, including the government’s Cyber Security Model version … Head of Quality & Analysis, the Software and the Data Science teams to define and refine the processes for Quality Assurance in accordance with ISO 9001, ISO20000 and ISO 27001. Ensure that the Quality Assurance processes are followed by working with the Head of Quality & Analysis ...

ISO Manager The Role Are you an experienced ISO and Compliance Manager Are you someone who ensures organisations maintain full adherence to all statutory, regulatory, contractual, and certification-based obligations The ISO Manager is a key role in overseeing multiple ISO management … supporting organisational risk management and maintaining relevant registers. You'll also be planning and coordinating audit activity, including, internal audit schedules, supporting external surveillance / recertification audits and maintaining controlled documentation evidencing conformity. About You: You will have 3+ years' experience in a similar ISO or compliance ...

Mindset: Demonstrates curiosity and commitment to professional development. Desirable: Exposure to hybrid service environments (e.g. cloud, SaaS, on-premise). Awareness of ITIL, ISO 20000, or similar service frameworks. Familiarity with Agile or DevOps principles. Experience in regulated or secure sectors (e.g. defence, government) through study ...

support others. Demonstrates curiosity and commitment to professional development. Exposure to hybrid service environments (e.g. cloud, SaaS, on-premise). Awareness of ITIL, ISO 20000, or similar service frameworks. Familiarity with Agile or DevOps principles. ITIL Foundation, SIAM). Security Clearance We offer a comprehensive, company ...

Service Management Analyst (ITSM) Hybrid – 2 days per week in the office | Leeds / Bradford To £45,000 Are you passionate about driving service excellence, leading critical IT processes, and shaping the future of IT Service Management? We're recruiting for an award-winning, growing technology organisation seeking ...

Service Management Analyst (ITSM) Hybrid – 2 days per week in the office | Leeds / Bradford To £45,000 Are you passionate about driving service excellence, leading critical IT processes, and shaping the future of IT Service Management? We're recruiting for an award-winning, growing technology organisation seeking ...

Title: DV Cleared Service Architect Location: Basingstoke Duration: Until 31 / 05 / 2027 Rate: £750 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a leading organisation in the IT services sector, is hiring ...

DWP. Digital with Purpose. We are looking for an Senior IT Service Manger to join our community of tech experts in DWP Digital. Our DWP Digital teams use fresh ideas and leading-edge tech to ...

Service Architect Must have an Active DV Clearance Join a high-performing delivery team responsible for designing and transitioning complex services into live operational environments. This role offers the opportunity to act as the service ...

Computers, Cyber-Defense, and Combat Systems) Software Quality Assurance oversight of helicopter mission system equipment and other aviation platforms Inspection and acceptance of modifications / upgrades carried out across Training Logistic Systems Software Quality Assurance oversight of Integrated Warfare Systems and Sensors Software Quality Assurance across the CADMID cycle … with external industry, Government, and Military Quality Assurance staff Your skillset may include: Qualification in software design, engineering, or computer science (NVQ Level 4 / ONC or above) Qualified AS9100 Lead auditor (preferred) or Qualified Lead Auditor in one of the following ISO9001, 2000, or 27001. An understanding ...

Combat Systems). Software Quality Assurance oversight of Merlin Mk2 helicopter mission system equipment and other aviation platforms. Inspection and acceptance of modification / up-grades carried out across Training Logistic Systems (TLS) in support the ongoing training of military personnel using a variety of simulator and classroom equipment … collaboration with other functions, will also be required. Required skills, qualifications and experience: Qualification in software design, engineering, or computer science (NVQ Level4 / ONC or above). Qualified AS9100 Lead auditor (preferred) or Qualified Lead Auditor in one of the following ISO9001, 2000 or 27001. An understanding ...