6 of 6 ISO/IEC 27001 Jobs in Cardiff

third-party suppliers to maintain service quality. Use data and analytics to identify trends and drive service improvements. Lead and support continuous service improvement initiatives. Ensure compliance with ISO standards (ISO 27001, ISO 20000) and GDPR. Mentor and guide service delivery team members, helping to set high standards for customer service. Oversee More ❯

third-party suppliers to maintain service quality. Use data and analytics to identify trends and drive service improvements. Lead and support continuous service improvement initiatives. Ensure compliance with ISO standards (ISO 27001, ISO 20000) and GDPR. Mentor and guide service delivery team members, helping to set high standards for customer service. Oversee More ❯

Life Support and subsequent BAU Grow a culture that celebrates success based on customer insight and performance. Governance, Risk & Compliance Ensure operational policies and procedures align with ITIL, ISO, GDPR, and other relevant frameworks. Maintain clear audit trails, SLA adherence, and service reporting Requirements What we are looking for? Essential: Proven experience leading a Managed Services or IT … communication skills across written, verbal, and presentation formats, including high-stakes incident or escalation scenarios. Proficiency in ITSM and PSA tools (e.g. Autotask, ServiceNow) and interpreting data from ticketing / reporting platforms. Budget management and resource planning experience, including rota development and capacity forecasting. Strong technical literacy across common service desk technologies (Microsoft 365, remote desktop tools, networking basics … or Strategic Leader level. Experience introducing or managing automation, AI-enhanced triage, or self-service platforms in a service desk setting. Familiarity with RMM platforms and integrations into PSA / ITSM tools. Benefits Who are we? Aro has 25 years' experience in Collaboration, Connectivity, Cloud and Infrastructure and Cyber Security services both in the UK and Internationally and has More ❯

work. Experience & Skills: 1–3 years of experience in cyber security, ideally within MSSP or consulting environments. Exposure to incident response processes and frameworks such as NIST CSF, ISO 27001, and MITRE ATT&CK. Strong analytical and problem-solving skills with attention to detail. Effective communication skills, capable of engaging with both technical and non-technical More ❯

and mentor a team of Infrastructure Engineers and DevOps specialists. You'll define and implement infrastructure and DevOps roadmaps, oversee cloud environments (AWS & Azure), and drive automation through CI / CD pipelines and Infrastructure as Code. Your responsibilities include: Leading improvements in AWS & Azure environments (EKS … VPC, IAM, RDS, Azure Firewall, Azure AD, Defender for Cloud). Managing container orchestration (Kubernetes) and serverless functions. Ensuring high availability, disaster recovery, and cost optimisation. Driving security compliance (ISO27001, GDPR) and risk mitigation. Collaborating with service delivery, development, product, and security teams. What you'll need to succeed Proven leadership experience in infrastructure and DevOps (2+ years). Strong … expertise in AWS architecture and Infrastructure as Code (Terraform / CloudFormation). Hands-on experience with CI / CD, containerisation (Docker / Kubernetes), and automation. Advanced understanding of networking, security, and cloud operations. Familiarity with monitoring tools (CloudWatch, Prometheus, ELK). Excellent problem-solving and stakeholder management skills. Relevant IT qualification or equivalent experience. Desirable: AWS certifications More ❯

and mentor a team of Infrastructure Engineers and DevOps specialists. You'll define and implement infrastructure and DevOps roadmaps, oversee cloud environments (AWS & Azure), and drive automation through CI / CD pipelines and Infrastructure as Code. Your responsibilities include: Leading improvements in AWS & Azure environments (EKS … VPC, IAM, RDS, Azure Firewall, Azure AD, Defender for Cloud). Managing container orchestration (Kubernetes) and serverless functions. Ensuring high availability, disaster recovery, and cost optimisation. Driving security compliance (ISO27001, GDPR) and risk mitigation. Collaborating with service delivery, development, product, and security teams. What you'll need to succeed Proven leadership experience in infrastructure and DevOps (2+ years). Strong … expertise in AWS architecture and Infrastructure as Code (Terraform / CloudFormation). Hands-on experience with CI / CD, containerisation (Docker / Kubernetes), and automation. Advanced understanding of networking, security, and cloud operations. Familiarity with monitoring tools (CloudWatch, Prometheus, ELK). Excellent problem-solving and stakeholder management skills. Relevant IT qualification or equivalent experience. Desirable: AWS certifications More ❯