Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Gold Group Ltd
2nd Line / 3rd Line Service Desk Analyst Job Type: Permanent Full-Time - Hybrid 3 days in the office / 2 days WFH Location: Edinburgh City Centre Salary: £28,000.00-£40,000.00 (depending on experience) Hours of work: The hours of work are 37.5 per week between 7:30 - 18:00 with 1h lunch break (rotating shifts … client is a leading IT MSP based in the Edinburgh area who are recruiting for a 2nd Line Service Desk Analyst or 3rd Line Service Desk Analyst. 2nd Line / 3rd Line Service Desk Analyst Responsibilities: Provide an exceptional customer experience through technical support and assistance to end-users remote or on-site as required. Troubleshoot and resolve hardware … commitment to good quality and information security management (ISO27001 and ISO 9001 certifications) by adhering consistently to policies and procedures. 2nd Line / 3rd Line Service Desk Analyst Knowledge / Skills Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed More ❯
government to deliver holistic, customer centric cyber security services and consultancy support that continually evolves to emerging technologies and the ever-changing threat and risk landscape to support HMRC / HMG business needs. This is an exciting time to be part of our active and encouraging cyber security community, working within HMRC and across HMG. Job description As a … in the business and drive organisational objectives. You will influence policy and lead on technical and business change. You may also be required to take responsibility for a CSTS / Cyber GSEC Capability and form an integral part of our SLT. Broadly, we would expect the successful candidate to align with the Government Security Professional Framework for one or … escalate cyber risks for the business and influence appropriate decisions in keeping with the HMRC and HMG risk appetite. Responsibilities Lead and develop the technical security expertise and capability / services of the CSTS / Cyber GSEC Technical team and drive learning and development strategy. Be the nominated Security Programme Lead, driving the delivery and development of technical More ❯
government to deliver holistic, customer centric cyber security services and consultancy support that continually evolves to emerging technologies and the ever-changing threat and risk landscape to support HMRC / HMG business needs. This is an exciting time to be part of our active and encouraging cyber security community, working within HMRC and across HMG. Job description As a … subject matter expertise and able to identify, raise and articulate cyber risks to an organisation at a senior level. Responsibilities: Support and develop the technical security expertise and capability / services of the CSTS team and drive learning and development strategy. You may be expected to undertake task management or line management responsibilities and will provide peer reviews and … demonstrable professional credibility and authority having been within a key security role working on large projects. Experience ensuring effective governance controls in a complex business environment and maintaining supplier / customer relationship management. Demonstrable experience designing & delivering technical security & risk management aligned to corporate risk appetite across several enterprises. Technical skills We'll assess you against these technical skills More ❯