Operations & Service Manager
- Hiring Organisation
- J&J Systems Ltd
- Location
- Canterbury
- Employment Type
- Permanent
- Salary
- £47,000 - £57,000
using internal performance data. Maintain consistent customer service levels and reduce escalations Enforce agreed processes and operational standards consistently, including compliance requirements. Knowledge of ISO9001 & ISO27001 would be useful. Manage team performance, set clear expectations and address issues in a structured, factual & fair way Visit clients occasionally to address service ...