1 of 1 IT Administrator Jobs in Wiltshire

An exciting opportunity has arisen for an IT Support Administrator to join our Corporate IT team on a full time, permanent basis. If you are self motivated, someone with an interest in IT and who thrives working within a team environment, we would like to hear from you. About the role We are looking for an … organised IT Support Administrator to provide efficient administration to the HealthHero Service Desk, ensuring Employee and Customer enquiries are logged and routed appropriately. Working closely with the Technical Support Team the post holder will be responsible for ensuring all internal departmental administration and coordination tasks are completed to a high standard ensuring accuracy at all times. Day-to … day, you will be expected to: Answer customer enquiries by phone, email, web and live chat Ensure service users are updated on their technical support calls or queries. Complete IT inductions with new members of staff. Ensure the IT Service Desk management system is kept up to date and accurate by adding, changing or removing information as appropriate. More ❯