1 to 25 of 31 IT Analyst Jobs in the East Midlands

Join our Team as an IT Support Analyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About The Role As an IT Support Analyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft 365, and various associated software. You'll handle multiple service requests with … occasional travel to sites (essential) Excellent interpersonal and customer-facing communication skills Strong organisational skills with the ability to remain focused under pressure Actively maintain technical knowledge of current IT technology offerings and solutions Proactively research and find solutions for customer issues Thorough knowledge and understanding of key products and services Ability to work flexibly in a high-pressure … protocols, and software knowledge Good understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key Responsibilities Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical expertise to resolve customer incidents More ❯

improve patient and healthcare professional outcomes, reduce infection risks, and promote sustainability. Vernacare operates five manufacturing sites across the UK, with their headquarters located in Chorley. Overview: As an IT Service Desk Analyst Apprentice, you will be the first point of contact for IT support across the company. You’ll assist with resolving technical issues, managing service … requests, and supporting users both on-site and remotely. Responsibilities include troubleshooting Microsoft technologies, maintaining system documentation, and contributing to service improvements. Responsibilities: Deliver high-quality IT support: Provide excellent customer service and technical support in person, via phone, and email, ensuring timely resolution of incidents and service requests. Incident management & troubleshooting: Take ownership of user incidents, track progress … to Microsoft technologies, including Windows 10/11, Microsoft 365, Teams, SharePoint, and Intune. System administration & user management: Assist with Active Directory, Azure AD, user onboarding/offboarding, and IT system housekeeping tasks. Documentation & continuous improvement: Document solutions, update IT procedures, and contribute to service improvements through training and proactive problem-solving. Desirable skills: Strong communication skills (verbal More ❯

You will be the first point of contact for IT support across the company. You’ll assist with resolving technical issues, managing service requests, and supporting users both on-site and remotely. Responsibilities include troubleshooting Microsoft technologies, maintaining system documentation, and contributing to service improvements. Role Deliver high-quality IT support: Provide excellent customer service and technical support … to Microsoft technologies, including Windows 10/11, Microsoft 365, Teams, SharePoint, and Intune System administration & user management: Assist with Active Directory, Azure AD, user onboarding/offboarding, and IT system housekeeping tasks Documentation & continuous improvement: Document solutions, update IT procedures, and contribute to service improvements through training and proactive problem-solving Training Why choose our Azure Cloud … shifts to be confirmed. Expected Duration 1 Year 5 Months Positions Available 1 Closing Date Friday, 25th July 2025 Start Date Friday, 1st August 2025 Desired Skills Communication skills IT skills Customer care skills Team working Qualifications 3 of any subject GCSE or equivalent, grade 4+ (A* - C) (Essential) Maths & English GCSE or equivalent, grade 3+ (D or above More ❯

IT Service Desk Analyst – Nottingham/Hybrid £25,000 - £27,000 + bonus, 35-hour work week and great benefits This multi-site and fast-growing organisation requires an experienced IT Service Desk Analyst to provide on-site and remote support to more than 1300 end-users. As an internal IT Service Desk Analyst … more benefits Requirements: Ability to effectively prioritise and execute tasks in a fast-paced environment Experience with Active Directory, Exchange 365 Excellent communication and problem-solving skills Experience providing IT support in a commercial setting Proficiency in Windows environments, Microsoft Office, and system management software Hardware support experience Knowledge of Incident, Change, and Problem Management processes Relevant technical certifications … such as ITIL v4 are desirable This role involves working with the wider IT team to ensure the smooth day-to-day operation of IT services for a large organization. The company has a strong reputation, with 14 consecutive years of growth and record revenues last year. They promote a healthy work-life balance and support technical development. More ❯

IT Systems Developer/User Support Analyst Join to apply for the IT Systems Developer/User Support Analyst role at Howmet Aerospace IT Systems Developer/User Support Analyst 6 hours ago Be among the first 25 applicants Join to apply for the IT Systems Developer/User Support Analyst role … Strong problem-solving, analytical, communication, and teamwork skills. User Support Assist in setting up new user accounts and provide orientation on computer systems and software applications. Maintain knowledge of IT support tools, technologies, and procedures within the organization. Respond promptly to inquiries regarding system problems or service requests via phone or tickets. Knowledge of ServiceNow ticketing system is preferred. … with customers, support teams, and management. Effective verbal and written communication skills. Proficiency in MS Windows and Office 365. Desirable Skills Familiarity with Agile/Scrum methodologies. Experience with IT in manufacturing environments. Reporting Supportive role to the IS Manager. Qualifications Experience and Education Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience. Applicants must More ❯

Job Role: IT Analyst Location: Mansfield Salary: Depending on Experience A leading organisation undergoing a major digital transformation is looking for a Senior Service Desk Analyst to join their IT function in a critical support and leadership capacity. This is a fantastic opportunity for someone with strong 1st/2nd line experience who's ready to … the next step in their career, with real scope to progress into team leadership. The Role: Working from the head office in Mansfield, you'll provide day-to-day IT support across the organisation, ensuring users receive excellent technical assistance via phone, email, and in person. You'll also act as a deputy to the IT Service Desk … as escalation point for complex technical issues. Administer Microsoft 365, Windows environments, AD, VMware, and more. Support network infrastructure (e.g. SDWAN, DNS/DHCP, VPN, VLANs). Assist with IT projects and planned infrastructure improvements. Maintain ITSM ticket logs and system documentation. Participate in weekend/on-call patching rota (paid at enhanced rates). Promote best practices in More ❯

Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. £25,000 salary (negotiable), on site in Derbyshire Shift Patterns (6am-2pm, 9am-5pm, 11am-7pm (work remotley)) - The ability to drive and have your own vehicle will be essential for onsite shifts. To apply … be the first port of call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a willingness to learn quickly is … essential. What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. UK citizenship. To apply. Please either apply through this advert or emailing me directly via . For further More ❯

exceptional team." About the Role You’ll be working with the latest Microsoft technologies and gaining hands-on experience with Azure as we transition away from on-premise infrastructure. It’s a fantastic environment for tech development, with major projects lined up for 2025 and a strong commitment to investing in cutting-edge solutions. Responsibilities Deliver prompt and effective … across server/desktop OS, hardware, software, networks, and backups. Assist with hardware/software roll outs, including travel and overnight stays across the UK. Qualifications 3+ years in IT Support/1st/2nd Line/Help desk/Service Desk Router, firewall, Wi-Fi, and switch configuration Strong knowledge of Windows Desktop and Server OS … offices with free parking Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Information Technology Industries Technology, Information and Media, Information Services, and IT Services and IT Consulting Referrals increase your chances of interviewing at Genesis Technology Services Limited by 2x Get notified about new Information Technology Support Analyst jobs in More ❯

What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months … support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role The IS Analyst for Workplace Desktop works within the IS team of Booker, This position is hands-on and requires a balance between people management, technical support, and service management. You will … take ownership of escalated issues, manage workloads, and ensure all incidents and service requests are resolved in line with SLAs. You will work closely with other internal IT teams such as, Infrastructure, Networks, Service Desk, as well as external vendors to ensure seamless support and continuous improvement of IT services. You will be responsible for The role focuses More ❯

number of colleagues who would recommend Greencore as a place to work. Why not come join us? What you'll be doing: Working as part of a team, the IT Service Desk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these issues received by phone or … via our support portal Our business is reliant on our IT for Just in Time Manufacturing, its key that this role is able to respond to changing priorities to meet the needs of the business We have an excellent first line fix rate at 70% so you will be fixing the majority of issues that are reported to us … and printer resets, complex issues and setting up and removing access from multiple systems As part of a team of 11 you will provide support for a number of IT systems Issues not resolved by the IT Service Desk are passed to our partners or 3rd line support teams, the IT Service Desk tracks and manages issues More ❯

number of colleagues who would recommend Greencore as a place to work. Why not come join us? What you'll be doing: Working as part of a team, the IT Service Desk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these issues received by phone or … via our support portal Our business is reliant on our IT for Just in Time Manufacturing, its key that this role is able to respond to changing priorities to meet the needs of the business We have an excellent first line fix rate at 70% so you will be fixing the majority of issues that are reported to us … and printer resets, complex issues and setting up and removing access from multiple systems As part of a team of 11 you will provide support for a number of IT systems Issues not resolved by the IT Service Desk are passed to our partners or 3rd line support teams, the IT Service Desk tracks and manages issues More ❯

Job Purpose ? To provide Technical IT support to users of ICS services from first point of contact to incident resolution ? To identify, diagnose, resolve and document technical IT problems and incidents ? Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities 1. To take responsibility for, document and resolve … email, web form or telephone 2. To perform effective incident resolution relating to the authority?s software and hardware to include computers, laptops, telephones, mobile devices and any other IT related associated peripherals at local and remote locations. Undertake technical problem management and root cause analysis 3. Configure and implement new computer systems as part of a desktop refresh … to continue to work with the Service Desk Manager and customers on breached calls where the resolution falls outside of agreed targets. This also includes logging, reporting and escalating IT Data and Cyber Security issues. 6. As part of the Service Desk team be prepared to work on a rotational basis for technical front line telephone support, onsite jobs More ❯

Role: IT Application Support Analyst, Contract Location: Leicester (4 days a week onsite) Rate: £250pd - £300pd (Inside IR35) Duration: 6-month initial term The Contract: We are recruiting an Application Support Analyst for an iconic UK brand, to provide 2nd line support on various business applications. This multi-£bn turnover business are going through a huge period More ❯

Join to apply for the IT Security Analyst role at Cooper Parry Join to apply for the IT Security Analyst role at Cooper Parry Direct message the job poster from Cooper Parry Junior Talent Acquisition Partner @ Cooper Parry | Recruiting for Central Functions | #1 Accountancy firm to work for in the UK About The Role... Are you … a cybersecurity professional with a solid foundation in threat detection and response, looking to deepen your impact in a dynamic IT environment? Do you have hands-on experience with Microsoft Sentinel and Microsoft Defender, and a passion for protecting systems and data from evolving threats? We’re seeking an IT Security Analyst to join our innovative and … cutting-edge tools. You’ll collaborate closely with the wider tech team to ensure our digital environment remains secure, resilient, and compliant. About The Day To Day... As an IT Security Analyst, you will play a crucial role in maintaining and enhancing the security of our cloud and on-premises environments. Your responsibilities will include: Safeguard our infrastructure More ❯

Job Purpose To provide Technical IT support to users of ICS services from first point of contact to incident resolution. To identify, diagnose, resolve, and document technical IT problems and incidents. Delivery of an effective and appropriate service to all service users, fairly and without discrimination. Main Duties and Responsibilities To take responsibility for, document, and resolve or … to resolution, keeping customers informed. Resolve incidents and service requests within agreed SLA timescales, working with the Service Desk Manager and customers on breached calls. Log, report, and escalate IT Data and Cyber Security issues. Participate in the Service Desk team, working on a rotational basis for technical frontline telephone support, onsite jobs, and remote support within operational hours. More ❯

Join Our IT Team: IT Service Desk Analyst Needed in Melton, Hull! Are you passionate about providing exceptional technical support in a dynamic retail environment? Heron Foods is looking for a dedicated IT Service Desk Analyst/First Line Support Technician to join our busy team. This crucial role involves delivering timely technical assistance to … over 340 retail stores and members of our Store Support Centre. Job Purpose: To provide first-line technical support, resolving basic technical issues and ensuring seamless operation of IT systems across our retail stores and support centre. The role may require some out of hours activities from time to time and will be based around a 7-day operation … Mon to Sun - 37.5 hours per week). As the IT Service Desk Analyst you will be responsible for: Serving as the first point of contact for users seeking technical assistance over the phone or via email. Performing remote troubleshooting through diagnostic techniques and pertinent questions. Determining the best solution based on the issue and details provided by More ❯

We’re looking for someone who is innovative and seeks solutions to every challenge; striving to be better tomorrow than we are today... Bring with you a passion for IT, problem-solving skills, and strong customer focus and we’ll provide you with the tools you’ll need to help us in our vision to put our drinks on … every table! We’ll support and coach you in the rest; we’re passionate and responsible and we strive for excellence. Junior IT Service Desk Analyst Refresco - Kegworth Head Office Monday – Thursday 8:30 am – 5 pm and Friday 8:30 am – 4 pm (Hybrid offering; 1 day WFH) Permanent Benefits: An annual bonus Pension contributions Access to … benefits Access to Grocery Aid – for free financial, personal, health and wellbeing support Key responsibilities: To act as a single point of contact for phone calls and emails from IT customers regarding IT issues and queries. To act as first line support – troubleshooting of IT related Incident and Problems across software and hardware on devices such as More ❯

We’re looking for someone who is innovative and seeks solutions to every challenge; striving to be better tomorrow than we are today... Bring with you a passion for IT, problem-solving skills, and strong customer focus and we’ll provide you with the tools you’ll need to help us in our vision to put our drinks on … every table! We’ll support and coach you in the rest; we’re passionate and responsible and we strive for excellence. Junior IT Service Desk Analyst Refresco - Kegworth Head Office Monday – Thursday 8:30 am – 5 pm and Friday 8:30 am – 4 pm (Hybrid offering; 1 day WFH) Permanent An annual bonus Pension contributions Access to a … benefits Access to Grocery Aid – for free financial, personal, health and wellbeing support Key responsibilities: To act as a single point of contact for phone calls and emails from IT customers regarding IT issues and queries. To act as first line support – troubleshooting of IT related Incident and Problems across software and hardware on devices such as More ❯

About The Role We are looking for a proactive and dedicated IT Security Analyst to join our IT Security team in managing and enhancing cybersecurity across our UK and US operations. This role involves assessing alerts and threats, conducting investigations, engaging in proactive threat hunting, and collaborating with infrastructure and development teams for threat remediation. You will More ❯

us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. Why is this exciting for your career as a IT QA Analyst The MBE Programme presents a huge opportunity for colleagues across the technology function to play a central role in the design, shape, delivery and execution of … and simplify core processes, provide easier access to quality business data and will invest in the right technology to enable these processes. What you'll be doing: The QA Analyst ensures quality throughout the software development lifecycle, reporting to the QA Lead. The role involves defining, reviewing, and maintaining quality standards, addressing process gaps, and aligning testing frameworks with … organisational goals. Acting as a quality advocate, the QA Analyst collaborates with stakeholders to meet business and technical requirements and works with Test Analysts to execute QA strategies effectively. As such, you will be: Defining and reviewing quality standards - Collaborate with the QA Lead to establish and document quality assurance processes, ensuring they align with industry best practices and More ❯

IT Service Desk Analyst Wellingborough (Home Based with travel to the office) £34,391 We own and manage around 5000 homes with a £23 million turnover and our mission is to "we partner with customers and communities to shape places people are proud to call home." We pride ourselves on being a forward-thinking progressive housing association reflective … of what is an ever- changing sector. With housing being high on the public’s agenda, Greatwell Homes continues to grow. We’re looking for an experienced IT Service Desk Analyst to join our team. Does that sound like you? If so, keep reading about this exciting opportunity. This role is predominantly working from home with weekly visits … access to the network and applications.?Deactivate leavers and manage their data before deleting access completely. Provide advice and user training on the system process operation as required, including IT induction training for all new starters. Collate and maintain system documentation such as asset registers, license registers, network diagrams, applications or documentation created by other members of the IT More ❯

Social network you want to login/join with: Information Technology Analyst, chesterfield col-narrow-left Client: Consult Location: chesterfield, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: A leading organisation is seeking a highly skilled IT Analyst with specialised More ❯

Social network you want to login/join with: A leading organisation is seeking a highly skilled IT Analyst with specialised expertise in Direct Procurement and SAP procurement modules to support the comprehensive deployment of SAP S4 Hana procurement systems. This contract position plays a critical role in ensuring the seamless implementation and adoption of transformative procurement technology More ❯

Information Technology Analyst, northampton Client: Consult Location: northampton, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 6 Posted: 26.06.2025 Expiry Date: 10.08.2025 Job Description: A leading organisation is seeking a highly skilled IT Analyst with specialised expertise in Direct Procurement and SAP procurement modules to support the comprehensive deployment of SAP S4 Hana More ❯

Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 26.06.2025 Expiry Date: 10.08.2025 col-wide Job Description: A leading organisation is seeking a highly skilled IT Analyst with specialised expertise in Direct Procurement and SAP procurement modules to support the comprehensive deployment of SAP S4 Hana procurement systems. This contract position plays a critical More ❯