2 of 2 IT Analyst Jobs in Leicestershire

Insight Global is looking for a Senior Digital & IT Analyst to work on-site at one of our leading manufacturing clients in Loughborough. As a Digital & IT Senior Analyst you are expected to be an advanced professional in business analytics and business processes, responsible for maintaining … general support of hardware and software and supports end users with advanced questions or problems by identifying, researching, and resolving technical problems. The Senior IT analyst will help support a variety of IT processes and manufacturing applications, that are critical to day-to-day business operations. Must … haves: Minimum 4 years hands-on IT Systems experience Recent experience as an IT project manager with exposure to project management skills, standards, methods, and techniques Comfortable dealing with ServiceNow ticketing, documentation and dashboards to analyse and run data assessments to achieve efficiency objectives Demonstrated leadership desire or More ❯

Join our Team as an IT Support Analyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About the role: As an IT Support Analyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft 365, and … Excellent interpersonal and customer-facing communication skills Strong organisational skills with the ability to remain focussed under pressure Actively maintain technical knowledge of current IT technology offerings and solutions Proactively research and find solutions for customer issues Thorough knowledge and understanding of key products and services Ability to work … understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical More ❯